NATALIE FAYE

SUBLETT

**** ******* ****

Middle River, MD 21220

443-***-****

ac2auq@r.postjobfree.com

OBJECTIVE

An able, enthusiastic, skilled, and reliable Administrative Assistant seeking a position that reflects my experience, skills, and personal attributes including dedication, meeting goals, creativity, and the ability to follow through.

EDUCATION

Kenwood High School

501 STEMMERS RUN ROAD

BALTIMORE, MD 21221

1983 - 1985

EXPERIENCE

Administrative Assistant Honeywell

DECEMBER 2013 - PRESENT

Provide administrative support for Baltimore Gas & Electric (BG&E) PeakRewards program. Support includes Water Heater Switch Installations. I call and schedule inspections and arrange for permits for several Maryland counties. I communicate with BGE PeakRewards customers to schedule inspections, keep track of all inspections on excel spread sheet per county, prepare credit card reimbursement and check request for several counties. I’m responsible for processing customer bill credits by accessing several internal and external databases to track and update customer’s personal information. Familiar with customer databases such as CC&B, BBCS, and Web Portal, which keep accurate notes for each customer on the BGE PeakRewards program. Also, supported multiple programs within Honeywell such as Dominion Virginia Power where I was responsible for data entry of service tickets. Daily I ordered/stocked office and kitchen supplies, logging information and filing work logs from technicians checking for proper information and filling in missing information.

Substitute Teacher Baltimore County Public Schools

FEBRUARY 2004 - PRESENT

Substitute Teacher at multiple locations Pre-K-12, Follow lesson plans, collect money for lunches and field trips, administer test, assist special needs students, substituted in the Library, Music classes; vocal and instrumental, Art, Computer Lab and PE classes, kept track of 6-30 plus students in any given classroom, followed procedures for emergency drills, help in the office, filing student confidential records, answering phones, greeting and assisting parents and staff when needed.

Customer Service Representative & Office Receptionist Gardiners Furniture

1995 - 1997

Answering multiple phone lines, filing of repair work orders, typing necessary documents for sales people and customers for purchases, assisted customer with questions, ran customer’s credit cards through for orders, confirmed repair calls, typed refund checks.

SKILLS

Proficient in Microsoft Office Suite

Communication Skills

Organizational Ability

Time Management

ACTIVITIES

I have held the positions at church of the Director of the Women’s Ministry and working with students from 6-12th grades. As the Director of the Women’s Ministry I planned events for the ladies including departure and return, cost, reservations, transportation, food, lodging, proper emergency paperwork needed for ages 18-90, kept a running balance with receipts for the allotted budget, ministered to and informed the women when needed. As a working with the youth I have planned events, fundraisers, transportations, lodging, cost, reservations, food, proper emergency paperwork needed for all workers, kept bank account updated and balanced with a spreadsheet of all earned funds for 30 plus youth and general fund and ministered to youth and adults when needed.

My hobbies included crocheting, crafting and singing in our church Praise Band.