Customer Service Manager
Resume:
Heather Lambert
Statesville, NC 28625
ac2as6@r.postjobfree.com
Education
West Iredell High School
Mitchell Community College
Obtained GED August, 2006
Employment History
Taylorsville House
Dietary Aide
May 2016 - April 2017
Taylorsville, NC
My duties with Taylorsville House were to prepare foods for residents and serve in a timely manner. I also was in charge of inventory and clean up.
Iredell Memorial Hospital
Room Service Attendant
June 2014 - May 2016
Statesville, NC
At IMH, I would prepare foods for patients and deliver foods to their rooms. I would set up trays and help patients as needed. I would also pick up trays at the end of the night and clean the kitchen.
Power Home Technologies
Customer Service Rep
December 2013 - August 2014
Mooresville, NC
At Power Home, I would do follow up calls with customers to make sure the products met their satisfaction. I would also go over customer reviews with supervisors and discuss what I believe would help build credentials and keep customers returning for our services.
Convergys
Customer Service Rep
December 2009 - January 2014
Hickory, NC
With Convergys I would explain and demonstrate products for potential customers, as well as troubleshoot and fix any problems for existing customers. I would also handle inbound calls for problems with bills, products or any other ATT issue.
Big Lucas Deli
Manager
May 2006 - December 2009
Cleveland, NC
I started with Big Lucas Deli in 2006 and in less than 4 months I was promoted to manager. As manager my duties were to make out the schedules for all employees. I would also recruit and train new members of our team, and come up with new menu ideas and promotion ideas. The deli closed December, 2009.
References
Linda Dannheim
Owner of Big Lucas Deli
Michelle Fink Dalton
Employee with IMH
Eric James
Personal Reference
Contact this candidate