JOYCE K STAFFORD

**** ******* ******

Lewisville, TX 75077

817-***-****

ac2aii@r.postjobfree.com

BACKGROUND SUMMARY

Diverse experience in intellectual property law, trial prep, and administrative assistance. Adaptable, multi-tasked professional, capable of handling high-pressure situations. Able to troubleshoot and cope under conflict/pressure while resolving problem issues. Strong ability to grasp and utilize new information quickly while maintaining accuracy during peak volume of work. Supervisory experience. Computer proficient.

PROFESSIONAL EXPERIENCE

LOVING HEART DAYCARE – Lewisville, Texas APRIL 2010 – AUGUST 2017

Director/Owner

Managed the day-to-day care of twelve children from the ages of six weeks to five years old

Created paperwork for enrolling children and the daycare’s Operational Policies

Maintained all files on the children, the daycare, and the employees for Child Care Licensing to inspect

Created daily curriculum and taught it to the children

Created and maintain the daycare’s website

Created spreadsheets to track training classes for the employees and the owner

Hired, supervised, and terminated all employees of the daycare

SONNENSCHEIN, NATH & ROSENTHAL, LLP – Dallas, Texas JUNE 2008 – APRIL 2010

Legal Assistant

Set-up templates for patent applications, preliminary amendments, response to office actions, appeal briefs,

etc. and made copies of the disclosure and references to aid the attorney in the preparation of the documents

Proofed all documents, including claims for antecedent basis, and drawings before they were sent to the inventors or in-house council to ensure their accuracy

Prepared and/or revised typewritten correspondence and documents by transcribing from dictation

Entered attorney’s time in Elite for billing purposes

Made client and/or matter revisions to ensure all information was up-to-date

Maintained attorney’s dockets and calendars for my three attorneys to ensure all deadlines, especially bar dates, were met

Filed patent applications, Information Disclosure Statements, trademarks, copyrights, response to office actions, appeal briefs, etc. electronically with the United States Patent Office

Created and revised patent application drawings in Visio

Made all travel arrangements for my attorneys

YEE AND ASSOCIATES, P.C. – Dallas, Texas FEBRUARY 2007 – JUNE 2008

Legal Assistant

Set-up templates for patent applications, preliminary amendments, response to office actions, appeal briefs, etc. and made copies of the disclosure and references to aid the attorney in the preparation of the documents

Set-up all inventor and Examiner Interviews for my attorneys

Prepared and/or revised typewritten documents by transcribing from dictation

Proofed all documents, including claims for antecedent basis, and drawings before they were sent to the inventors or in-house council to ensure their accuracy

Entered attorney’s time in Timeslips for billing purposes

Maintained attorney’s dockets and calendars for my three to four attorneys to ensure all deadlines were met

YEE AND ASSOCIATES, P.C. CONTINUED

Filed patent application, response to office actions, appeal briefs, etc. electronically with the United States Patent Office

Created and maintained patent application drawings in Visio

Helped train new employees on the proper procedures and guidelines

U.S. SMALL BUSINESS ADMINISTRATION – Fort Worth, Texas FEBRUARY 2006 – FEBRUARY 2007

Legal Assistant Contract

Completed loan documents, including mortgage documents, for national disaster victims to help families and small businesses rebuild their lives after natural disasters

Reviewed documents including notes, guarantees, mortgages, tax forms, affidavits regarding property, deeds, etc., to determine we have the documentation required to guarantee the agency's collateral position

Prepared loan modification documents to decrease/increase a loan amount or release collateral property

Assisted my lead with managing our team by logging production reports, answering questions for team members, logging and assigning files to be worked, following up with attorneys, etc.

Trained new employees on the proper document generation procedures and guidelines

TNT MARKETING – Arlington, Texas JULY 2003 – FEBRUARY 2006

Account Administrator /Customer Service Rep

Filled out contracts for our customers to ensure they have the correct/most current information on terms, lead times, rebates, etc. for our manufacturers

Maintained tracking logs for sales and rebates to ensure proper sales credit is received

Resolved customer and/or manufacturer issues in a timely manner to guarantee their overall satisfaction

Completed credit applications and/or set-up forms for our customers

Entered new items and maintained price lists so our customer service reps had the most current information

Handled returns to the manufacturer for our customers to ensure total customer satisfaction

EDUCATION

TARRANT COUNTY COLLEGE – Hurst, Texas SPRING 2004 – FALL 2005

Associate in Applied Science Degree, Legal Assistant

Graduated with Highest Honors (4.0 GPA)

Member of Phi Theta Kappa Honor Society

ADDITIONAL SKILLS AND TRAINING

Patent Optimizer, Case Manager Pro, Juris, ECFS, DCMS, Timeslips, Docs Open, Elite, CPI, Westlaw, Lexis Nexis, Pro Docs, Microsoft Office, Windows, Excel, AS400/BPCS, Outlook, Lotus Notes, PowerPoint, Visio, Microsoft Publishing, dictation, typing, and data entry

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