Professional Summary

Respected and dedicated Information Technology professional with 27 years of IT experience from programming and configuration to managing ERP and ECM solutions. Areas of expertise are as follows:

Strong understanding of ERP systems integration with 15 years focused on SAP and SAP Partner products. Performed and managed SAP configuration, development, upgrades, patches and support with concentration in the areas of SAP FICO, Vertex, and Enterprise Content Management (ECM). Served in a Management/Project Manager capacity for the past 9 years managing internal and third-party resources.

Subject Matter Expertise (SME) with 11 years of OpenText product knowledge and hands on experience with project implementations, upgrades, and support.

Excellent communication, leadership, presentation, analytical and problem-solving skills and motivated to learn.

HIGHLIGHTS OF QUALIFICATIONS

Skills:

Business Process Improvement

Project Management

Extended ECM for SAP

Document Access for SAP

Vendor Invoice Management 7.5

ABAP, LSMW, SAPScript

Travel Receipts Management

Content Lifecycle Management

Kofax Ascent Capture, Transform

Vertex Returns

CSP, CICS, Cobol, JCL

OpenText Enterprise Connect

Enterprise Content Management

SDLC, Mercury, Agile, Lean

Service Now, HP ALM

Change Management

SAP ECC 6.0 EHP6, S/4 HANA

CRM, SAP Data Archiving

Archive Server, Content Server

Records Management

Email Monitoring for Exchange

Email Archiving, Email Management

SAP FICO, COPA, HCM, SC

Vertex Q-series Sales and Use Tax

Vertex O-series Sales and Use Tax

DB2 and SQL

Oracle EDI Gateway, PL/SQL

ASAP 7 Methodology

ECM/SAP Workflow

Work History

ITAC Solutions/Protective Life Corporation June 2016 – September 2017

PMO Lead

Establishing and mobilizing the Program Management Office (“PMO”) processes for a 35M+, SAP S/4 HANA 1610 Greenfield project implementation including risk and issue management, change control management, metrics deliverables, resource onboarding, and time tracking. Implementation included SAP FICO, GL/ISL, RTC, Allocations, Fiori, MDM/MDG, GRC, PO, Solman/Charm and P2P.

Responsible for measurement and monitoring actual progress against plan for 3 separate releases, Risk and Issue meetings, Change Control Meetings, Leadership decks, Corporate PMO Summary, Steering Committee minutes, and Hypercare Meetings.

Confirm all requirements, Work Plan, management plans and changes to commitment are communicated to all impacted Program Team members. Worked with Protective and Accenture Delivery, PM, and Workstream Leads to ensure project deliverables were on track.

Served in a consultant capacity accountable for ensuring that the Program adheres to the defined methodology on behalf of Protective Life.

Insight Global/Accenture – General Atomics February 2016 – May 2016

OpenText Consultant

Responsible for the design, development and testing of custom SAP AP Dashboard reports for General Atomics and Aeronautical Systems Inc. in SAP BI.

Work with cross functional SME’s remotely to ensure reporting requirements across both organizations are met to customer satisfaction.

Perform data analysis and validation of SAP OpenText Vendor Invoice Management data in SAP ECC and SAP BW/BI.

Optima ECM Consulting March 2015 – June 2015

Senior Project Manager

Responsible for managing project scope, resources, financials, and deliverables for OpenText ECM and SAP/ECM projects. Ensure customer expectations and satisfaction are met.

EBSCO Industries December 2014 – February 2015

SAP Technology Manager

Responsible for managing the SAP Technology Team comprised of developers, security, and basis personnel as well as third party vendors for SAP On Demand and professional services engagements. Worked with PMO, business owners, and third party vendors for EHP6 upgrade planning, HR support packs, HR Renewal, FIORI, and Concur projects.

Maintain SAP Roadmap to measure developmental progress of requests and projects under Agile and Lean methodology.

Lead bi-weekly meetings with stakeholders to review priorities and progress.

Responsible for ERP software contracts, licensing, and maintenance renewals.

Energen Corporation/Alagasco, Birmingham, AL January 2011 – November 2014

SAP FICO and DMS Manager – ECM/SAP Manager

Responsible for managing the SAP FICO and ECM/SAP Team within IT as well as work with third party vendors for professional services engagements. Performed resource allocation, project scheduling project monitoring and controlling phase closure, budgeting, and post go-live production support for all SAP FICO, Vertex, Kofax, ECM/SAP and ECM Non-SAP projects.

Work with third party vendors for professional services assistance as needed for software upgrades and implementations. Review Statement of Works (SOW’s) and Change Requests (CR’s) as they are provided by the vendor(s). Responsible for software contracts, licenses, and maintenance renewals for OpenText, Vertex, Kofax, Accuity, and SAP.

Assign service desk and Mercury tickets to team members and monitor progression of resolution.

Provide budget service desk tickets to team members and monitor progression of resolution.

Provide budget information for Capital and O&M projects for regulated and non-regulated subsidiaries of Energen.

Responsible for identifying critical issues for corporate and departmental strategic plan. Establish goals and objectives for team members to align with the strategic plan. Continually monitor team member’s progress to ensure goals and objectives are met. Complete performance reviews for each team member.

Oversee and support Internal and External Legal Counsel, Corporate Records, HR, and Risk Management with e-discovery email searches in OpenText Email Monitoring system.

Configure and apply Records Management (RM) to the Enterprise Content Management System.

Assist with SAP ECM and SAP FICO configuration as a team leader and contributor in supporting these applications. Assist the team in troubleshooting and testing.

Managed the following projects:

2014 – Divestiture of Energen/Alagasco – Managed the separation of electronic content between the companies. Served as a member of the transition team to lead this effort.

2011 – 2014 – Multiple upgrades of Kofax Ascent Capture and Kofax transform.

2013 – 2014 – OpenText Travel Receipts and SAP Travel Management project.

2013 – 2014 – Implemented Enterprise Content Management (ECM) electronic File Plans with RM for regulated and non-regulated subsidiaries of Energen.

2013 – Upgrade of Email Monitoring from 9.7 to 10.2.

2013 - Implemented document pipeline to ingest historical and daily customer invoices in pdf format. Over 400K customers able to view 6 months of invoices for their gas account online. Over 3M customer bills stored to meet corporate retention policy.

2012 – Upgraded OpenText Extended ECM from 9.8 to 10 with SAP CRM 7.2 user interface, SAP COPA, and OpenText workflow. Energen was the first company in the world to implement this technology in 2012. Energen received the OpenText Overall Winner for Strategic Success for this project.

Accomplishments:

2011 OpenText GlobalStar ECM Champion

2011 Energen Leadership Association (ELA) - President

2012 OpenText GlobalStar ECM Champion

2012 OpenText Overall Winner for Strategic Success

2013 OpenText Heroes Enterprise Champion

Energen Corporation, Birmingham, AL January 2008 – January 2011

Managing Team Lead DMS/SAP FICO

Responsible for managing the SAP FICO and ECM/SAP Team within IT as well as work with third party vendors for professional services engagements. Served in a team leader role as well as a contributor for all SAP modules and software applications for DMS/SAP FICO team. Performed resource allocation, project scheduling, project monitoring and controlling phase closure, budgeting, and post go-live production support for all SAP FICO, Accuity, Vertex, Kofax, ECM/SAP and ECM Non-SAP projects.

Work with third party vendors as professional services were required for implementations, upgrades, patches, problem resolution for OpenText, Vertex, Kofax, and SAP FICO.

Monitor problems and resolution of issues with collaboration between third party vendors, business owners, and internal resources.

System Administrator for OpenText Content Server, Archive Server, Email Archive and Monitoring systems.

Support Internal and External Legal Counsel, Corporate Records, HR, and Risk Management with e-discovery email searches in OpenText Email Monitoring and User Archive systems.

Managed the following projects:

2008 - Upgrade IXOS PDMS Applications to Livelink 9.7

2008 - Establish first non-profit entity – Energen Foundation in SAP

2008 - Upgrade OpenText Email Archiving and Monitoring systems with Email Management

2009 - Implemented Content Lifecycle Management, Livelink Enterprise Server (LES), Livelink Rendition Server (LRS) and Object Importer

2009 - Upgraded Document Access for SAP, Livelink Archive Server from 9.6.1 to 9.7.1 and Enterprise Scan/Viewer

2009 – Implemented Vertex Sales and Use Tax O-series for integration with SAP FICO and FICA

2010 - Implemented Records Management module on Email Monitoring system and applied new records management retention policy which reduced corporate storage by 20M.

2010 - Implemented SAP Data Archiving for idocs, P2P workflow, and SAP system logs.

2010 – Implemented SAP Assets with the assistance of SAP consulting.

Accomplishments:

2008 – 2009 Energen Leadership Association (ELA) - Programs Committee Chair

2009 OpenText GlobalStar ECM Champion

2010 Energen Leadership Association (ELA) – First Vice President

2010 OpenText GlobalStar ECM Champion

Energen Corporation, Birmingham, AL September 2003 – January 2008

Programmer Analyst III

Responsible for the ABAP development, configuration, and support of Vendor Invoice Management (VIM), Document Access for SAP, Kofax, Vertex Q-series and Returns and SAP FICO.

System Administrator for Content Server, Archive Server, and Document Access for SAP.

Production Support resource for SAP FICO, all OpenText, Vertex, and Kofax products.

Projects:

2005 – Technical Lead for P2P Project. Responsible for the implementation of Kofax, Doculink, Invoice Reader, Incoming Invoice Ledger (IIL), Enterprise Scan, and IXOS Archive Server. Alagasco was the 1st company to implement this full suite of technology within the US.

2007 – SAP upgrade 4.7 to ECC 6.0 (Unicode) – DMS Lead overseeing the upgrade of the OpenText Archive Server and Kofax upgrade with SAP Release Script.

Accomplishments:

Alagasco was the 1st company to implement the full suite of OpenText/SAP technology within the US. The Procure to Pay project team received the OpenText GlobalStar Runner-Up award.

Energen Corporation, Birmingham, AL April 1999 – September 2003

Programmer Analyst II

Responsible for the ABAP development, configuration, and support of SAP FICO modules. Production support for Vertex Q-series and Returns as well as SAP FICO.

Projects:

1999 – Y2K project member

2000 – Application Planning Project team member charged with identifying all business processes within the company in preparation of selecting an ERP solution.

2002 – SAP FICO team member responsible for the ABAP development for all legacy to SAP GL interfaces between mainframe and SAP. Served as a member on the initial SAP project team.

ADDITIONAL RELATED MAINFRAME and ERP EXPERIENCE

Haworth (United Chair Co.), Leeds, AL August 1997 – April 1999

EDI Programmer/Coordinator

EDI Project Lead for the Ngen Oracle team at the First Source division of Haworth, Nashville, TN.

Responsible for all Oracle EDI Gateway setups, mapping, and interfaces.

Prepare and maintain applications in CSP and COBOL for legacy systems at United Chair.

Parisian, Inc., Birmingham, AL April 1993 – August 1997

Business Systems Analyst

Coordinate with Project Leaders on design and implementation of online systems for conversion from Unisys to IBM.

Computer Programmer for retail applications in CSP.

State of Florida – Dept. of Environmental Regulations, Tallahassee, FL November 1992 – April 1993

Programmer Analyst II

Responsible for the integrity of database files for the migration from DB2 to Oracle.

Coordinate with end users and officials from EPA in Washington on procedures related to new programs and data files.

State of Florida – Dept. of Banking and Finance, Tallahassee, FL August 1990 – November 1992

Computer Programmer - Programmer Analyst I

Developed online programs in CSP to meet bureau, state, and federal requirements.

EDUCATION

BS, Management of Information Systems/Management, University of West Florida, Pensacola, Florida

AA, Business, Pensacola Junior College, Pensacola, Florida

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