Algeria Johnson

Administrative assistant

Lexington, KY 40508

ac2afu@r.postjobfree.com

I have 7 years of experience, including as a Dispatch Clerk in industries including Accounting, Research, Management, Insurance billing,Certified Kynector and Related Services. Most recently, I have been working as a On-Site Patient Kynector at Baptist Health from April 2016 to present. My skills and experiences include: File Management, Inventory Management, Materials Management. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Patient Service Representative I

Medassist, A Firstsource Company - Lexington, KY - April 2016 to Present.

Responsibilities: Enroll citizens into healthcare through affordable Care act. I work at a local hospital as a certified Kynector. I screen and if eligible, apply for temporary and/or long term Medicaid coverage for all inpatients that is screened and has no Insurance . Skills Used Data entry, call center Knowledge sets include 35 Wpm, Answering Phones, Copying, Desktop computers, Electronic mail software, Faxes, Filing, Multiline telephone systems,billing accounts, Office suite software, Scheduling software, Type 35 Wpm.

Customer Service Representative (KYNECT)

Xerox - Lexington, KY - September 2015 to March 2016 Responsibilities

Enroll citizens into healthcare through affordable Care act I address citizens with answers to questions about the insurance offered Skills Used Data entry, call center Knowledge sets include 35 Wpm, Answering Phones, Copying, Desktop computers, Electronic mail software, Faxes, Filing, Multiline telephone systems, Office suite software, Scheduling software, Type 35 Wpm.

Dispatch Clerk

Labor Works - Lexington, KY - April 2012 to August 2015 l Recruited and dispatched workers and work crews. l Transmitted assignments to workers using telephones and cell phones. l Arranged service.

l Addressed customer questions, problems and requests for service. l Coordinated schedules.

l Received and prepared work orders.

l Relayed work orders to and from work crews, supervisors and customers. l Recorded and maintained records of customer requests, work or services performed, charges, expenses, inventory and dispatch information.

l Determined necessary materials and personnel. (OSHA requirements) l Monitored progress of crews.

l Notified customers of any delays.

l Assisted customers with appointments.

l A/R reports for sales manager.

Payroll and Billing

l Knowledge sets include 35 Wpm, Answering Phones, Copying, Desktop computers, Electronic mail software, Faxes, Filing, Multiline telephone

systems, Office suite software,QuickBooks, Scheduling software, Type 35 Wpm, QuickBooks,

Store Stocker Walmart - Lexington, KY - March 2009 to March 2012 l Managed inventory by stocking shelves, rotating stock and removing damaged products. l Followed all code dating procedures for customer safety. l Identified stock using product codes.

l Located items for customers.

l Scanned products with barcode reader.

l Operated cash registers.

l Received and processed cash, checks and coupons. l Calculated discounts.

l Completed credit card transactions.

l Issued receipts.

l Followed governmental and company policies on the sale of tobacco, liquor and lottery tickets. l Applied basic math skills.

l Knowledge sets include Collection, Policies, Procedures, Regulatory Compliance, Safety, Service. Day Care Aide

Salvation Army Boys and Girls Club - Lexington, KY - April 2004 to August 2007 l Cared for children while their guardians were elsewhere. l Provided a safe, healthy environment for a child's development. l Provided affection and attention to charges.

l Cared for children by playing, talking, and interacting with them. l Targeted activities to the appropriate ages.

l Played indoors and outdoors.

l Promoted problemsolving, language development, math readiness, positive social skills and a positive selfimage.

l Provided homework help.

l Provided a role model for discipline and good behavior. l Kept calm and alert during stressful situations. l Developed positive relationships with guardians and friends. l Experience caring for elementaryage children.

l Knowledge sets include Academic, Microsoft Word, Web browser software, Word processing software. Cook

Sodexo Inc. - Lexington, KY - December 1998 to August 2003 l Worked from a set menu.

l Used highvolume cooking equipment.

l Kept a clean work area.

l Handled food safely and cleanly.

l Cleaned tools and equipment.

l Made food accurately.

l Served only clean, safe food.

l Took payment from customers.

l Processed credit or debit card payments.

l Counted cash and made change.

l Processed customer receipts.

l Worked on several orders at the same time.

EDUCATION

Accounting

Bryant & Stratton College-Online - Lexington, KY

2015 to 2017

SKILLS

Copy, Email, Fax, File Management, Inventory Management, Materials Management, Microsoft Office, Multi-Line Telephones, Personnel, Progress, Scheduling, Telephone Skills, Typing, Basic, Cashier, Credit, Math, Policy Analysis, Safety, Academic, Cooking, Debit, Imaging, Microsoft Word, Problem Solving, Word Processing, recuriting and sales management (8 years), Patient Care (1 year) CERTIFICATIONS/LICENSES

Kynector

Allows myself to screen and if eligible apply for insurance coverage through Benfind in the state of Kentucky ADDITIONAL INFORMATION

I am also have experienced with E- verification, Sterling system for background checks, kymmis, benfind system,KHBE and Drug testing, oral or urine samples.

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