Yanick Joseph

* *. **** ****** **** Orange, NJ **017

Phone: 561-***-**** E-Mail: ac2aen@r.postjobfree.com a

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Professional Summary: SENIOR MANAGEMENT EXECUTIVE – HEALTHCARE INDUSTRY 30+ years of success in program management and implementation of operational excellence initiatives. Significant leadership roles of increasing responsibility in management, operations, performance improvement, cost containment, patient safety, regulatory and accreditation compliance, creating culture, setting direction and strategy. Proven record in transmitting vision into reality and mission into action plans through focused strategy/ policy development, successful mobilization of resources.

Signature Strengths. Collaborative, ethical, servant leader with exceptional communication skills, and the ability to engage and mentor high-performance teams. Quality Management. Continuous improvement initiatives. Capacity building and budgeting. Diversity management. Stakeholder engagement. Team building/ coaching/ mentoring. Innovative customer relationship management.

Careful with rules; precise, by the book, fast-paced, and literal in interpreting metrics, schedules and results. Detail-oriented and thorough, works to ensure project completion, and follows through to verify effectiveness and timeliness. Driven to achieve operational efficiencies, thoughtful and proactive to reach goals while maintaining high-quality outcomes. Inquisitive about the world, relatively independent in taking action on own ideas with team input. Resourceful and works around obstacles to complete and achieve desired states. Eager for results, the drive is for prompt implementation. Works best in fast-paced environments offering a variety of activities, rather than routines. Conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything. A no-nonsense worker who worries about getting things exactly right.

Languages Known: English, French, Creole

Experience

Chief Nurse Executive/Deputy Executive Director Patient Care Services Harlem Hospital Center New York, NY, 2013-2017

282-bed community teaching hospital, one of 11 acute care facilities within the NYC Health + Hospitals health care delivery system. High Medicaid/Medicare Managed Care population. Strong Emergency Department utilization and extensive ambulatory care network with over 250,000 visits annually. Promoted to take over and become responsible for providing daily patient care operations of the Hospital’s Center Emergency Department, inpatient, critical care, peri-operative, rehabilitation, ambulatory care services, and operational responsibilities for a workforce of over 1000 employees. Manages and implements the standards and practices of the Nursing Department, Care Management, Ancillary Services, Social Service department, and the Patient Experience. Serves as the chief liaison between the Medical, Nursing and Operational Staff. Responsible to create a positive collaborative work environment by providing staff with guidance, acting as a resource to colleagues and ensuring that operations comply with established standards and regulations. Collaborates with each department and area to ensure that satisfaction drivers are addressed on an on-going basis to Responsible to effect the cultural change necessary to move the patient care and service excellence at all levels of the organization

ACCOMPLISHMENTS: Improved quality of care and major nurse sensitive quality indicators for the period Q4 2013 through Q2 2017. Catheter Associated Urinary Tract Infections – Standardized Infection Ratio down from 1.3 to 0.4 (rates down from 5.8 to 0.98). Catheter Associated Bloodstream Infections - zero for more than 3 years hospital-wide. Falls Rate – lower than State benchmark of < 1.5 and NDNQI benchmark of 3.2. Pressure Ulcers - down from 3.6 to 0.03; greater than 90% decrease over last 4 years

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Spearheaded/implemented patient experience programs that resulted in significant improvement in 2017 HCAHPS scores for nurse sensitive domains. For example: “Communication with nurses” from 59.9 to 68.3 an increase of 8.4% over 2 years; “Pain management” an improvement from 48.2 to 71.4% =23.2%. Collaborated with ED Physician Leader to improve throughput and quality of care as evidenced by a 20% decrease in treat and release patient cycle time and a 15% decrease in admitted patient’s flow. Improved ED patient satisfaction rating by 15% from 40% to 55% of patients scoring their experience a 9 or 10 Provided strong collaborative leadership resulting in Harlem receiving the Leapfrog top urban hospital award. The only hospital in New York State receiving this prestigious honor. Harlem also received the Leapfrog Safety grade of A in the fall of 2015. Maintained a grade of B for the Spring and Fall of 2016. Successfully led facility through TJC triennial survey with full accreditation in 2013 and 2016; with zero nursing citations including zero citations for the Central Processing Department Corrected deficiencies/citations from regulatory agencies including CMS and DOH and regained full compliance with CMS Conditions of Participation. Effectively managed inspection by CMS full title 18 survey that resulted in zero findings for Nursing CoP. As Harlem Hospital Ebola Czar, led interdisciplinary teams to implement strategies to educate, mobilize, engage staff to obtain and sustain a state of readiness for managing potential Ebola patients Deputy Director of Staff Education and Performance Improvement Harlem Hospital, New York, NY, July 1, 2013-September 2013 Responsible for the direction, coordination, and control of the functional activities of the Staff Development Education and Research Department. Plans, directs and evaluates clinical, and general education by directing a team of educators and managers in the provision of continuous development and learning activities for Harlem Hospital staff and patients. Aligns with Harlem Hospital’s business initiatives, mission, vision, and values, provides education services to include utilization of needs assessment to determine gaps in Nursing skills, care delivery and critical thinking. Collaborates with administration to design appropriate programs and processes to eliminate identified gaps, develops and implements the most effective educational systems to minimize gaps. Collaborates with senior management, medical staff, and department directors to create a climate and structure that encourages continuous development throughout the organization. Develops and directs the implementation of staff retention strategies; maintains excellent relationships with nursing affiliates and schools. Responsible for coordinating Performance Improvement (PI) projects and outcomes. Administers the quality improvement plan. Verifies and maintains PI data collected. Assures the confidentiality of the PI information collected. Facilitates QI meetings, prepares agendas and materials for meetings. Communicates findings of PI activities to the CEO, Board, and other facility personnel as appropriate. Implements appropriate plans of correction to maintain quality throughout the patient care services. Associate Professor of Nursing

South University West Palm Beach, FL

Provides competency-based education, which aligns with the agency’s model of curricula and style of system delivery. Designs and delivers class instruction through the development of instructional plans to meet course competencies, the development of activities, which support lesson objectives. Enables the achievement of competencies for student achievement and evaluation of learning by providing instruction which fosters competencies and establish student Performance criteria and evaluation. Delivers learning-centered instruction by establishing a classroom environment conducive to learning and student involvement as well as effectively planning and preparing for classes and student success. Promotes student success by showing flexibility in style and work schedule as well as exhibiting a passion for teaching and students and engaging students in the learning process. Manages the learning environment through keeping accurate records, submitting grades and other reports on time, and enforcing school/campus academic and attendance policies. Relates professional/life/industry experience to learning by the continuation of professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities. Areas of expertise: women's health, nursing history, health administration, and simulation. 3

Clinical Simulation Coordinator

South University West Palm Beach, FL

Responsible to guide and supervise the development, implementation, and evaluation of the functions of the Clinical Simulation Laboratory and other simulation activities. Facilitates in teaching, learning, and evaluation activities with faculty, students, and members of the community. Develops, coordinates all simulation sessions. Integrates simulation throughout the curriculum. Facilitates human patient simulation, to include critical care, mental health, NICHE standards, medication safety simulation, and community outreach simulation. Weaves QSEN competencies throughout all simulation sessions. Nursing Faculty

Broward College Davie, FL

Demonstrates and teaches patient care in classroom and clinical units to nursing students and instructs students in principles and application of physical, biological, and psychological subjects related to nursing. Specific courses included: Fundamentals of Nursing. Critical Thinking. Caring for Women and Neonates. Online courses. Lectures to students conduct and supervise laboratory work, issues assignments, and direct seminars and panels. Supervises student nurses and demonstrates patient care in clinical units of hospital. Prepares and administers examinations, evaluates student progress, and maintains records Of student classroom and clinical experience. Participates in planning curriculum, teaching schedule, and course outline. Cooperates with medical and nursing personnel in evaluating and improving teaching and nursing practices. Director of Pain Care Services and Birthing Suites Columbia Hospital West Palm Beach, FL

24 hr responsibility for total management of Patient Care Services. Responsibilities: 24 hr responsibility for total management of 8 LDRPs, Pain Care Unit, and 20 beds Surgical Unit. Director- Women's Health Services

St Mary's Hospital Brooklyn, NY

Hired to modernize, improve, and increase efficiency and quality of care in four maternal child service departments of 300-bed community hospital. 1500 deliveries a year. Responsibilities: Assess, monitor, and evaluate clinical nursing practice for adult, child, and neonates Participate in development of facility wide policies and procedures to enhance family-centered care processes. Develop and manage annual budget, 101 FTEs and provide direction to all four departments. Chief Nurse Executive

Wyckoff Heights Medical Center Brooklyn, NY

Accountable for the management of organized patient care services, and nursing education. Provide direction and supervision to four Nursing directors and management team. Direct a staff of 450 professionals and paraprofessionals. Manage recruitment and retention, disciplinary actions and grievances. Prepare and administer the Nursing department's budget. Act as liaison to administrative and medical leaders in problem solving, decision making throughout the organization. Director of Maternal Child Services

Wyckoff Heights Medical Center Brooklyn, NY

Recruited to open new Obstetrical services in 360 bed acute care hospital. From zero to 1300 deliveries in 3 years. Responsibilities Develop new programs and services, coordinate all issues of recruitment, staff development, technology equipment and marketing to bring programs and services on board. Provide short and long range strategic planning and daily operations management for Obstetrical services.

Maternal Child Coordinator

Winthrop University Hospital Mineola, NY

Responsibilities Hired to implement Mother-Baby Nursing at this 4500 deliveries a year obstetrical service line. Institute mother-baby nursing. Trained and oriented professionals and semi-professionals personnel in philosophy, daily operations of single room maternity care. Build relationships with medical and nursing staff to promote new delivery model. Develop systems, policies protocols, and standards. Change agent. 4

Clinical Nurse Specialist-OB/GYN

Long Island College Hospital Brooklyn, NY

Develop, coordinate orientation program for obstetrical and neonatal nurses. Develop and implement policies and procedures, standards of nursing practices. Implement changes and correct deficiencies. Serve as a clinical resource. Participate in research project. Plan and organize continuing education programs and seminars. Staff Nurse- Assistant Head Nurse

New York Hospital at Queens, NY

Complete nursing care management of laboring patients using primary care model, Overall management, and daily operations of 3500 deliveries service.

Staff Nurse

Bellevue Hospital New York, NY

Care management of pediatric and neonatal patients Education

Doctor of Education (Educational Leadership)

Argosy University Pittsburg, PA

Master of Science (Nursing)

University of Phoenix Phoenix, AZ

Certificate-Johnson & Johnson Wharton Fellows Program for Nurse Executives- University of Pennsylvania, Philadelphia,

Master in Public Administration (Public Administration) Farleigh Dickinson University Rutherford, NJ

Bachelor of Science (Nursing)

Hunter College New York, NY

Registration/Certification

ANA High Risk Perinatal Nurse (Al)

Registered Professional Nurse in the states of New York, Florida, and New Jersey Sigma Theta Tau

Graduate of Harvard's Institute for Medical Simulation Comprehensive Course Certification in Just Culture

Green Certification in Lean Methodology

References upon request

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