Languages
Arabic
my
mother
languages
English
Very
good
Italian
good
Frensh
Excellent
ac2acu@r.postjobfree.com 009**-********
MEHDI LAAMIRI
Summary
Customer service and Sales expert who identifies customers’ needs and delivers effective solutions to problems. Committed to providing a high-quality customer care to create a positive shopping experience. Personable and professional under pressure with motivated and energetic nature. Education
Technical in fabrication electronic industry
Technical in the office and media act
Degree from General Manager of the Civil Protection a minister for the transfer of the security certificate for the injured Personal information
Nationality: Tunisian
Resident of: Doha, Qatar (more than 4 years)
Birth date: 16 / 07 / 1984
Gender: male
Qatari driving license: Yes from 2014
Marital Status: Single
Visa: Visa work
ID card: 284********
Customer Service And Sales experience
Experience in Tunisia
Euro call center ( Customer Crevice )( 3 Years )
Managing large amounts of incoming calls
Generating sales leads
Identifying and assessing customers’ needs to achieve satisfaction
My super cars ( Sales Cars )( 2 Years )
Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
Negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services and financing; collects payment; delivers automobile.
Provides sales management information by completing reports.
Updates job knowledge by participating in educational opportunities; reading professional publications.
Elegance Shop ( Sales jewelry and watches )( 1 Years )
Maintained professional relationship and attitude with clients and coworkers.
Efficiently and accurately processed customer check-out including cash, check and credit card
Up sell and suggestive sell products and accessories to customers
Maintained the appearance and cleanliness of the store
ROBERTA M ( VIP Salesman ) ( 1 Year )
Face to face sales meetings with clients
Client relations
Customer retention and acquisition
Training and team management
DOLCE & GABBANA ( VIP Salesman ) ( 2 Years )
Face to face sales meetings with clients
Client relations
Customer retention and acquisition
Training and team management
Reading newspapers ...
Play football...
Cycling ...
Searching in Internet
Experience in Qatar
North Star.Co ( Customer Service )( 1 Year and 6 mouths )
deal directly with customers by telephone
respond promptly to customer inquiries
handle and resolve customer complaints
obtain and evaluate all relevant information to service inquiries
Sport Corner.Co ( ADIDAS)( Senior Sales man ) ( 2 Years )
Planning and executing solutions for the sales team to deliver to customers
Mentoring sales team members
Identifying business opportunities with current and prospective customers
Maintaining relationships with larger clients by providing information, support and guidance
Preparing reports by collecting sales information and statistics
Depish Electromecanique.co ( Administrative )(1 Year )
Oversees and administers the day-to-day activities of the office
Provides assistance and support to the office principal in problem solving
Oversees and facilitates resources management and administration procedures and documentation for the principal.
Coordinates the disposition and/or resolution of individual problems and disputes between workers
Personal Qualities
Friendly personality and able to engage customers
A strong work ethic and desire to succeed
Smart presentable appearance
Willing to lean
Positive attitude
Skills
*Computer skills:
- Excellent command of MS office, Word, Excel, PowerPoint
* Internet Skills
*Interpersonal skills:
- Highly Creative, Work well under pressure, Self-motivated, Fast learner, Flexible And have good communication Skills ... My respect
And my appreciation