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Customer Service Sales

Location:
Al Khor, Qatar
Salary:
4000 QAR
Posted:
September 13, 2017

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Resume:

Languages

Arabic

my

mother

languages

English

Very

good

Italian

good

Frensh

Excellent

ac2acu@r.postjobfree.com 009**-********

MEHDI LAAMIRI

Summary

Customer service and Sales expert who identifies customers’ needs and delivers effective solutions to problems. Committed to providing a high-quality customer care to create a positive shopping experience. Personable and professional under pressure with motivated and energetic nature. Education

Technical in fabrication electronic industry

Technical in the office and media act

Degree from General Manager of the Civil Protection a minister for the transfer of the security certificate for the injured Personal information

Nationality: Tunisian

Resident of: Doha, Qatar (more than 4 years)

Birth date: 16 / 07 / 1984

Gender: male

Qatari driving license: Yes from 2014

Marital Status: Single

Visa: Visa work

ID card: 284********

Customer Service And Sales experience

Experience in Tunisia

Euro call center ( Customer Crevice )( 3 Years )

Managing large amounts of incoming calls

Generating sales leads

Identifying and assessing customers’ needs to achieve satisfaction

My super cars ( Sales Cars )( 2 Years )

Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.

Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.

Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.

Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.

Negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services and financing; collects payment; delivers automobile.

Provides sales management information by completing reports.

Updates job knowledge by participating in educational opportunities; reading professional publications.

Elegance Shop ( Sales jewelry and watches )( 1 Years )

Maintained professional relationship and attitude with clients and coworkers.

Efficiently and accurately processed customer check-out including cash, check and credit card

Up sell and suggestive sell products and accessories to customers

Maintained the appearance and cleanliness of the store

ROBERTA M ( VIP Salesman ) ( 1 Year )

Face to face sales meetings with clients

Client relations

Customer retention and acquisition

Training and team management

DOLCE & GABBANA ( VIP Salesman ) ( 2 Years )

Face to face sales meetings with clients

Client relations

Customer retention and acquisition

Training and team management

Reading newspapers ...

Play football...

Cycling ...

Searching in Internet

Experience in Qatar

North Star.Co ( Customer Service )( 1 Year and 6 mouths )

deal directly with customers by telephone

respond promptly to customer inquiries

handle and resolve customer complaints

obtain and evaluate all relevant information to service inquiries

Sport Corner.Co ( ADIDAS)( Senior Sales man ) ( 2 Years )

Planning and executing solutions for the sales team to deliver to customers

Mentoring sales team members

Identifying business opportunities with current and prospective customers

Maintaining relationships with larger clients by providing information, support and guidance

Preparing reports by collecting sales information and statistics

Depish Electromecanique.co ( Administrative )(1 Year )

Oversees and administers the day-to-day activities of the office

Provides assistance and support to the office principal in problem solving

Oversees and facilitates resources management and administration procedures and documentation for the principal.

Coordinates the disposition and/or resolution of individual problems and disputes between workers

Personal Qualities

Friendly personality and able to engage customers

A strong work ethic and desire to succeed

Smart presentable appearance

Willing to lean

Positive attitude

Skills

*Computer skills:

- Excellent command of MS office, Word, Excel, PowerPoint

* Internet Skills

*Interpersonal skills:

- Highly Creative, Work well under pressure, Self-motivated, Fast learner, Flexible And have good communication Skills ... My respect

And my appreciation



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