Penny L. Whitaker
Kingston Springs, TN 37082
*************@*****.***
Work Experience
Dr. Greg Kyser, M.D.
Nashville, TN 37203
September 2013-June 2017
Basic Responsibilities:
Greet patients, collect co-pays, check patients out and schedule follow-up appointments.
Answer phones, take messages for doctor.
Pull daily charts, notify doctor when patients arrive.
Send out all medical record requests to other doctors, attorneys and hospitals.
Schedule new patient appointments and call insurance companies for coverage and benefits.
Supervisor: Margaret Kyser 615-***-****
Dr. Stephen Humble, M.D.
2000 21st Ave. S.
Nashville, TN 37212
March 2005 – September 2013
Basic Responsibilities:
Answering multi-line phones
Check patients in and schedule follow-up appointments for multiple doctors
File and pulling daily charts
Send out medical record requests to attorneys, doctors, etc.
Fill in when office manager is out
Supervisor: Becky Anderson, Office Manager
Vanderbilt University
Vanderbilt Bill Wilkerson Center
21st Ave. South
Nashville, Tennessee
April 1998 - March 2005
Basic Responsibilities:
Began position in medical records department, responsible for answering questions regarding medical records and mail/fax medical record requests.
Also covered main building switchboard for break reliefs.
Transferred to Graduate Studies Department of Hearing and Speech
Prepared incoming prospective graduate students charts and applications.
Copied class work for professors upon request.
Answered phones and assisted graduate students as needed
Supervisor: Director of Graduate Studies
Dr. Edward G. Conture
615-***-**** (now retired)
JC Penney Co.
Rivergate Mall
Hendersonville, TN
September 1992 - April 1998
Supervised small catalog store
Served customers as cashier
Made work schedules for 3-4 employees.
Logged all daily and weekly cash reports
Education: Cheatham County High School
Graduate 1984
Objective: Seeking employment that will be challenging. I am willing to learn in order to gain more experience if given the chance.
Personal References upon request