Marcus J. Kellam

*** **** **** ******, ************, PA 19120

E-mail: ac2a76@r.postjobfree.com Mobile: 215-***-**** SUMMARY OF

QUALIFICATIONS:

• Experienced and committed public servant with a passion for improving the lives of others

• Goal-oriented leadership, organization, communication, and motivational skills with a “make it happen” attitude

• Solid work ethic with an emphasis on operational efficiency and effectiveness

• Extensive knowledge of customer service protocol and administrative tasks EXPERIENCE: ATTMA REALTY LLC Philadelphia, PA

Owner January 2012 – Present

• Purchase, Rehab, Develop, and Manage Real Estate

• Licensed, registered, and insured General Contractor in the City of Philadelphia and the State of Pennsylvania PHILADELPHIA HOUSING AUTHORITY (PHA) Philadelphia, PA Special Assistant to the President & CEO August 2012 – August 2016

• Communicated with Executive Office staff and department heads to resolve issues presented in correspondence received and set deadline for resolution

• Developed an agency-wide Emergency Preparedness Plan in collaboration with department personnel

• Assisted in the development of metrics and milestones for agency-wide strategic plan through collaboration with department personnel

• Investigated and performed research on behalf of the President & CEO and provided a written and/or verbal briefing

• Worked on special projects as directed by the President & CEO

• Served as liaison and formed relationships with Local and State elected official offices, resident leaders, and other PHA partners

• Coordinated all signatory procedures for the President & CEO

• Represented the President & CEO at meetings and events when needed

• Assisted with office communications by reading, analyzing, and summarizing incoming memoranda, correspondence, and reports

• Provided proactive support for colleagues through the sharing of knowledge and work resources

• Assisted in managing the President & CEO’s schedule, as well as complete other duties as required Executive Office Intern June 2012 – August 2012

• Collaborated with staff and other interns to update constituent information in the Customer Relationship Management system

• Provided research support to the Interim Executive Director on agency initiatives and other duties as required REBUILDING TOGETHER Los Angeles, CA

AmeriCorps (CapacityCorps) Member January 2011 – December 2011

• Prepared and executed presentations to build partnerships with local businesses and organizations

• Served as a house captain on project days, performed site reviews, and prepared the scope of work and budget for potential projects

• Coordinated a resource fair in Compton, CA bringing 26 organizations together to educate the community on programs and services

• Assisted in writing the proposal to the Los Angeles Housing and Community Investment Department, formerly known as the Los Angeles Housing Department, which is a City of Los Angeles Department, for the affiliate to become a vendor under the Handyworker Program, in which an award of $250,000 was made

• Created a project plan to implement a new REO program allowing the affiliate to purchase REO properties at a nominal fee and rehabilitate them to generate revenue for the organization

• Assisted in administrative tasks including office management, volunteer recruitment, training, and fundraising/grant writing

PRUDENTIAL FINANCIAL Dresher, PA

Annuities Call Center Representative August 2010 – December 2010

• Addressed questions regarding annuity contracts through being knowledgeable of all forms of retirement accounts sold

• Verbally interacted with financial professionals to ensure accuracy of correspondence received from client Support Services Associate May 2010 – August 2010

• Applied subsequent payments to client accounts or directed them to the appropriate department to be applied

• Updated internal software in accordance with correspondence received by clients and financial professionals JPMORGAN CHASE BANK Columbus, OH

Customer Care Research Associate I July 2009 – January 2010

• Was knowledgeable of firm's service policies, systems, and legal compliance regulations as well as offered products and services

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• Processed written and returned correspondence from customers regarding their accounts with firm and handle it in a timely manner

• Researched customer correspondence to ensure that it meets legal compliance regulations to be processed LEADERSHIP: ALPHA PHI ALPHA FRATERNITY INC. – OMICRON DELTA LAMBDA CHAPTER Philly Alpha Cookout Committee Chair/Philly Alpha Events Committee Chair October 2013 – Present

• Collaborate, plan, and execute joint events among the three Alumni Chapters in the Philadelphia Metropolitan Area 24TH ANNUAL MARTIN LUTHER KING, JR. COMMEMORATION PLANNING COMMITTEE Co-Director of Campus Events August 2008 – January 2009

• Collaborated, planned, and executed an Art Competition, Social Justice Dinner, Speech Contest, and Peace March and Service

NATIONAL PAN HELLENIC COUNCIL INC. – PENN STATE CHAPTER Vice President for Finance January 2008 – December 2008 ALPHA PHI ALPHA FRATERNITY INC. – GAMMA NU CHAPTER Historian/Treasurer/President/Director of Membership Intake/Recording Secretary March 2006 – December 2008 SERVICE: BOY SCOUTS OF AMERICA – TROOP 358

Scoutmaster/Assistant Scoutmaster/Advancement Chairperson/Mentor January 2009 – Present

• Responsible for the planning and execution of 8 overnight camping trips, including a 7-day summer camp, and advancement activities

• Work with Assistant Scoutmasters in teaching scouting skills required to reach the rank of Eagle Scout

• Provide guidance to scouts for their personal and professional development S-PLAN MENTORING PROGRAM

Mentor/Facilitator August 2006 – May 2009

EDUCATION: UNIVERSITY OF PENNSLYVANIA Philadelphia, PA Graduate Course Work August 2014 – December 2014

Courses: The Politics of Housing and Urban Development, Downtown Development, and Affordable Housing Policy and Development

STRAYER UNIVERSITY Philadelphia, PA

Master of Public Administration May 2010 – December 2011 Graduate Course Work

Courses: Information Systems for Decision Makers, Modern Public Administration: Managing Public and Nonprofit Organizations, Quantitative Methods, Leadership and Conflict Resolution, Managerial Economics and Globalization, Public Budgeting and Finance, and Public Personnel Management THE PENNSYLVANIA STATE UNIVERSITY University Park, PA Bachelor of Science in Geography – Human Geography Option August 2005 – May 2009 CERTIFICATIONS:

• OSHA 30-Hour: Construction Safety and Health, 2016

• Certified Renovator – Expired in January 2017

• MTW Public Housing Specialist Certification (Nan McKay) – October 2013

• MTW Housing Choice Voucher Specialist Certification (Nan McKay) – November 2013 TECHNICAL:

• Proficient with Mac and Windows based operating systems and Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

• Basic understanding of Lotus Notes, Photoshop, Dreamweaver, Google Sketch Up, ArcGIS, AutoCAD, and C++ ORGANIZATIONS/

AFFLIATIONS: PHILLYSEEDS INC., BOARD OF DIRECTORS December 2014 – December 2015 FREE AND ACCEPTED MASON – HOLMESBURG LODGE No. 137 February 2014 – Present ALPHA PHI ALPHA FRATERNITY INC. March 2006 – Present HONORS/AWARDS:

• Greater Philadelphia Leadership Exchange – Participant, 2015

• Vice President’s Award from the Omicron Delta Lambda Chapter of Alpha Phi Alpha Fraternity Inc., 2015

• Martin Luther King Jr. Drum Major for Service Award, 2012 Marcus J. Kellam

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• The National Scholars Honor Society – Member, 2009

• Bunton-Waller Fellowship – Recipient, 2005 to 2009

• Parmi Nous Senior Honor Society, 2008

• Chapter Brother of the Year Award from the Gamma Nu Chapter of Alpha Phi Alpha Fraternity Inc., 2008

• Unsung Hero Award from the National Pan Hellenic Council Inc., 2008

• Boy Scouts of America – Eagle Scout, 2005

• Who’s Who Among High School Students, 2004/2005

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