Customer Service Representative

Zackeree Robinson

Little Rock, AR

****.***********@*****.*** - 501-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Representative

FIS Global - Little Rock, AR - August 2016 to Present Taking calls for multiple banks regarding online banking, bill payment, and healthcare activation Collector

Ally Financial - Little Rock, AR - September 2015 to July 2016 Responsibilities

Calling and taking calls to collect on collateral that's owed to the company while delivering great customer service and support

Skills Used

Assertive and polite customer service

Customer service representative

AT&T - Little Rock, AR - November 2012 to July 2015 Responsibilities

Handling multiple call types in fast passed environment Accomplishments

Was able to meet each and every monthly goal and has had the highest scores when it came to meeting required customer service

Skills Used

Discipline, and ability to stay focused

Delivery Driver

Pizza Hut - Little Rock, AR - June 2013 to February 2015 Responsibilities

Delivering Pizza to residents in the metro area in a timely fashion Accomplishments

I was the fastest delivery driver 4 months in a row Customer service

Custom Direct - Mabelvale, AR - December 2011 to July 2012 Responsibilities

Taking inbound calls at a fast repetitive pase and handling customers orders and needs Accomplishments

Very intelligent talker and customer service

Skills Used

Having control of my work environment and assertiveness House Keeping

La Quinta - Little Rock, AR - February 2011 to July 2011 Responsibilities

Cleaning and sanitizing guest rooms to excellent sleeping standards Accomplishments

I was able to clean up to 40 rooms with a 9 hour period Skills Used

Skills such as self management and determination

EDUCATION

High school diploma in General Studies

J.A. Fair High School - Little Rock, AR

2007 to 2011

SKILLS

Customer Service, Construction (5 years)

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