Helen Gonzalez
**** *. ***** **., ****, TX *****
832-***-****/ac2a4c@r.postjobfree.com
Summary
Self-motivated Executive Administrative Assistant with extensive experience and proven ability to quickly learn new industries. I am proficient in MS Office, all areas of office administration, specializing in strong customer service and innovative problem solving.
Fluent Spanish Event Coordination SAP/ARIBA
MS Word Customer Service Procurement
MS Outlook Travel Scheduling/Concur Invoicing
MS Excel Expense Reports/Concur Property Mgmt
MS Power Point Commercial Printer Maintenance IT Support
MS Publisher Problem solving Web Marketing
MS SharePoint Photoshop HTML
MS Visio MS Office 365
Work Experience
Sr. Executive Assistant Apple One/AIG Sept 2012-present
Support 1SrVP, 1 VP & 4 Executive Team Leaders
Event Coordinator – Meetings, working lunches, retirement parties, video conferencing, offsite Team Building Events, Holiday Party
Support several team initiatives & special projects
Property Mgmt. Liaison: coordinating new for phones/LAN, floor remodeling & move issues, including billing rental space
New Hire Orientation/Onboarding
Travel Assistant: domestic/international
Manage Expense Reports
ARIBA/SAP – procurement
Awarded Employee of the Month - December 2013
Leadership role - AIG Employee Resource Group chapter
Managing 1 direct report
Real Estate Assistant RE/MAX Cinco Ranch 2011-2012
Enter HAR listings
Maintain website daily
Marketing – Open House flyers, mail outs & E-flyers
Property Management Liaison
Lease approval verifications
Creating contracts
Placing work orders for residential repairs
Receiving funds for Managed Properties
Creating Weekly Report for Active Listings
Translator for Spanish speakers
Administrative Assistant Office Team 2010-2011
Float pool Administrative Assistant
Sales Team Assistant
Front Desk Reception
Director of Agent Services Keller Williams Realty Katy 2009-2009
Daily Duties:
HR enrollment
Event Coordinator: Scheduling catering, recruiting sponsors for special fundraising events, Social Meet & Greets, Catering Monthly Team Meetings
Reviewing contracts for errors and omissions.
Supporting Market Center Administrator where needed.
Assisting associates (180) with questions, supplies & IT support.
E-blast to all associates via company Intranet
Maintaining commercial size multifunctional printers (x5).
Biweekly
Inventory control & ordering supplies for office/independent agents.
Pick up supplies/restock supplies.
Monthly
Teaching New Agent Orientation classes.
Participating in training calendar committee.
EOM “Active Listing” report for MCA
EOM “Inactivate Agent Licensure” report Broker
Assistant Keller Williams Realty N. Houston 2006-2008
Daily
Vendor Coordinator: scheduling weekly/monthly presentations with catering services & video projector system.
E-blasting to all associates via company Intranet.
Restocking office supplies in computer room (x2).
Restocking break room supplies.
Assisting agents (300) with questions, supplies & IT support.
Maintaining commercial size multifunctional printers (x8).
Weekly
Coordinating on-site luncheons.
Monthly
Social Events Coordinator with sponsoring vendors at offsite locations.
Coordinating pot luck Holiday functions with catered main dishes.
Recruiting efforts: Mass mail outs using Top Producer Software.
EOM MS Power Point presentations and Agent Award Certificates.
Ordering supplies, maintaining office equipment (8 printers/copiers & 4 faxes).
Yearly
Heading Holiday Decorating Committee
Travel Assistant
Executive Assistant Conoco-Phillips 2004-2005
Assisting all Senior Level staff and their assistants.
Reserving Conference Room for visiting foreign dignitaries and Sr. Staff.
Coordinating meals for meetings on schedule.
Communicating with on-site officers to admit visitors onto complex.
Greeting/escorting all visitors to Executive Levels.
Artist/Decorator Self-Employed 2000-2004
Designing residential rooms: refinishing furniture, window treatments & painting.
Managing AP/AR.
Effectively pricing & marketing at vendor booths.
Education
HR Certification ORG-PROGRAM 157007
CE-6.75hrs 2014
NASM Certified Personal Trainer 2012
American Heart Assoc CPR/AED certification 2013
Houston Community College Associate in Applied Science- RN 2000
**References available upon request.