Customer Service, clerical, data entry, research, document editor
Resume:
SYDNEY A. BAKER
*** ********** ***** ********, ***** 77706
ac2a0p@r.postjobfree.com
EXPERIENCED LAB TECHNICIAN, ADMINISTRATIVE and CUSTOMER SERVICE PROFESSIONAL
More than years experience as a laboratory technician for a wastewater lab and over 4 years successful multi-industry experience in providing excellent customer service, banking expertise, administrative tasks, effective cross training and sales lead generation. Focused on making a significant contribution as a team player while exceeding individual goals. Consistently recognized by superiors for exhibiting a positive attitude, practicing efficient time management skills and advanced computer software skills. Currently seeking an entry to mid-level full-time opportunity in a corporate environment.
CORE SKILLS
Mathematics
Customer Service
Knowledge of Chemicals
Basic Accounting
MS Office Suite
Lab Procedure
Communication
Office Administration
Decision Making
Teamwork
Telephone Queries
Organized
Multi-tasking
Data Entry
Problem Solving
EDUCATION
Lamar University, Beaumont, Texas September 2007-Present
B.S. Biology 2 Semesters to completion
Dean’s List 2007
PROFESSIONAL EXPERIENCE
City of Beaumont Wastewater Lab Beaumont, Texas November 2013- Present
Laboratory Technician/Water Utilities Intern
Perform daily tests on wastewater required under TCEQ policy
Perform mathematical and scientific equations to determine results of testing done in lab
Accept, prepare, handle, and test samples received from liquid waste haulers
Enters city's flush data into spreadsheets to be evaluated
Creates and organizes spreadsheets to maintain files in water treatment office
Works with others in office setting to accomplish various tasks
BBVA Compass Beaumont, Texas March 2008- March 2013
Branch Associate
Assist personal and commercial banking customers with all lines of branch products and services
Cash checks, process deposits and handle routine services as needed
Answer incoming telephone lines and field customer inquiries
Assist in solving account problems for walk-in customers while focusing on high levels of client satisfaction
Achieves company recognition for generating new business through cross-selling and sales referrals
Recognized as a top associate and a member of the Summit Club for providing outstanding service
Sutherland Lumber Co. Beaumont, Texas May 2007-November 2008
Sales Associate
Administered excellent customer service and cash-handling skills
Participated in team decisions
Cross-trained in multiple department to help customers with refunds or exchanges and help maintain excellent store presentation
Target Corp. Beaumont, Texas December 2006-January 2007
Seasonal Sales Associate
Assisted customers on the sales floor with shopping selections, locating items and completing purchases
Arranged and folded clothing, straightened display racks and maintained an orderly department as required
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