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Customer Service Medical

Kyle, Texas, United States
November 12, 2017

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Glenda Gould

Kyle, TX ***** - 830-***-****

Authorized to work in the US for any employer


Medical Office Specialist

- May 2016 to May 2017

Answer phone, maintain and prepare daily charts, order procedures as requested by Doctor, check patients out, set up, new patients and hospital follow up appointments, insurance authorization, follow up on fax for referrals, lab and procedure results, follow up on questions, prescription refills and referrals from patients Portal.

Unit secretary/Forest Park Medical Center

CCT/PCT - September 2014 to February 2016

Answer phones, prepare charts for Doctors, and fax medication orders to pharmacy, order procedures on E- clinical. Order and restock office supplies, supply room and bedside cubbies. Monitor patient vitals, patient blood draws, IV's, EKG's.

Personal Care Provider

Eugene and Fay Gould - Sandia, TX - November 2010 to August 2013 Assist with household chores, set up appointments, accompany patients to appointments and hospital stays, maintain finacial responsibilities, help patients prepare for end of life decisions. Medical Clerk

Star Vascular - San Antonio, TX - September 2010 to November 2010 Answer phones and scheduled procedural appointments for both inpatient and outpatients. Verify Insurance coverage. Maintained patient charts and distribute lab results. Maintained office records and documents for Billing and/or legal services. Monitor and order supplies for the office Phlebotomist/Unit Clerk

Christus Santa Rosa Hospital - San Antonio, TX - November 2008 to August 2010 Prepare patient charts for Doctors, and entered all tests in Meditech as requested by physicians. Prepared and monitored EKG's for patients. Patient blood draws, IV's, blood cultures, and spin downs. Process specimens from tube systems and check for accuracy on labels. Answer phones. Order all supplies for unit. EDUCATION


Palo Alto College - San Antonio, TX


High School Diploma

McCollum High School - San Antonio, TX



10 key, fax, scan, EMR. (8 years)




Over eight years of healthcare industry experience. I wish to seek a career with a company where my acquired skills, and professionalism are utilized. I am a team player, looking for an opportunity to grow with an established company. I am goal oriented, exceptional multi-tasking skills, and customer service focused.

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