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Customer Service Manager

Location:
United States
Posted:
November 12, 2017

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Michael B. Griffin

**** ******* ****** ****, ********, 23438

Phone: (757)***-****

Email: ac29xl@r.postjobfree.com

Objective: To fully apply myself in any challenging and creative environment.

Education: Graduate of I.C. Norcom High School in 2000

Graduate of Newport News Design Trainee Program in 2002

Completed OSHA 10 Hour Training Course on 2/22/2014

Specialized Training: Indexing/filling, Proper Phone Handling and Communication Skills, Effective Business Writing, and Data Entry using MS Office. Efficient in Blueprint Reading, Auto Cad 2002-2012, Reading a Ruler, Using a Grinder, Needle Gun, Sawzall, Crescent Wrenches, Channel Locks, and Levels. Certified To Operate Reach Truck (Highlift, Forklift, Single and Double Pallet Jack

History and Experience

Currently: Certified High Lift/Reach Truck Operator For Lineage Logistics

10/2016-Present

Responsible for: Pulling Orders, Loading Containers,

Lumping Trucks by Hand, and Receiving Inbound Product.

Familiar with RF Scanner, Pallet Jack (Short or Long), Sit

Down Forklift, and the Reach Lift.

Mental Health Technician for Harbor Point Behavioral Health Center

05/02/2015-05/2016

A role model for residents to observe and learn socially effective values, attitudes and behaviors. Ensures environment remains safe and normative culture remains positive throughout facility. Maintains patient safety, Contributes to formulation, implementation and revision of the resident individual treatment plan. Implements program to help residents learn acceptable behaviors.

Store Manager for Metro Pcs Wireless

05/2014-05/2015

Responsible for: Customer Service, Keeping An Accurate Inventory, Cleaning Sales Floor, Activating New Accounts, Opening and Closing the Store.

Fire Watch for Allied Research Technology

02/2014-05/2014

Responsible for: Assisting Mechanic Using Various Tools in Completing Assignments in a Timely Manner, Early Arrival to Compartments, Cleaning Compartments Before Hot Work Starts and After Completion of Hot Work, Keeping a Watchful Eye on Mechanic and Surroundings To Prevent Fires, Allowing Full Cool Down Times, Always Having Proper PPE and Abiding by OSHA Standards

Part Time Overnight Associate for 7-11

09/2013 – 02/2014

Responsible for: Greeting Each and Every Customer,

Stocking Store, Thorough Cleaning of Whole Store, Sales, Running the Register, Up Sale, and Providing Excellent Customer Service

Certified High Lift/Reach Truck Operator for Richmond Cold Storage

09/2009 – 2/2010

Responsible for: Pulling Orders, Loading Containers,

Lumping Trucks by Hand, and Receiving Inbound Product.

Familiar with RF Scanner, Pallet Jack (Short or Long), Sit

Down Forklift, and the Reach Lift.

Account Manager for Best Way R.T.O. 05/2006 - 08/2009

Responsible for: Account and Route Growth, In Home Sales and Deliveries in Suffolk VA and

Northern parts of N.C. Collections on all Accounts, and Repos.

Associate Designer for Newport News Shipbuilding

2/2001-4/2006

Responsible for: New Design and New Revision

Drafting for Structural Foundations On CVN Class Carriers

Held a Confidential Secret Clearance.



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