Customer Service Office

PERSONAL SUMMARY

A team player, with a commitment to customer service, who possesses a long track record of working in various administrative roles, coupled with good PC skills and the ability to communicate confidently at all levels. I am known to have a highly organised approach, plenty of initiative and a genuine desire to contribute to the ongoing success of the Company I work for. I have a reputation for delivering a high quality, personal service to both junior and senior work colleagues. I also have a strong background in general administration along with experience of working within a customer-focused company. My main strengths is my understanding of the requirements of the different Ministries such setting up a new company, recruiting a new staff member or any matter that concerns any of the Public entities.

EXPERIENCE

At present I am working as Public Relations and Office Administrator with Let’s Chocolate.

Office Administrator

Present responsible for all the administrative processes within the Office, as well as providing general secretarial support to enable the smooth and effective running of the office.

Duties

Setting up of the Company

Preparing and processing the staff visas

Arranging tickets

Arranging medical check up for new staff members

Arranging accommodation

And all other public related works

Answering incoming calls in a professional manner

Maintaining suitable and sufficient office stationary levels

Appropriately advertising for new staff

Processing of the entire payroll on a monthly basis

Ensuring the Company is conducting all the work as per the rules and regulations of the local regulators

Depositing cash at the banks and collecting bank statements and cheque books

I started off in 2012 with a Company called Al Dabbagh General Trading Company as Leasing Officer and Assistant Accountant.

After that I joined a Company called Handshake Enterprises, which was owned and managed by the elder son of the owner of Al Dabbagh General Trading Company.

During this tenor, I worked as Office Manager handling all the office administration work and all public related matters.

In 2014, I was transferred to another Company (actually two companies) that is also owned and operated by the elder son of the owner of Al Dabbagh General Trading Company called Smart Vision and the other one called Kitchenplus.

My duties included:

Handing of all the public relations,

Handing staff members and

At times I was acting representative for Smart Vision for their Fire Trucks section.

QUALIFICATIONS

Bachelors in Management Information Systems from Ain Shams University Cairo – 2010

LANAGUAGES

Arabic

English

INTERESTS

I enjoy playing football, keeping fit in the gym, surfing the internet to keep up breast of what’s happening in the world.

PERSONAL DATA

Date of birth: 15th April 1988

Nationality: Egyptian

Martial Status: Single

Driving Licence: Holding a valid Qatari licence

MY CONTACT DETAILS

Mobile: 3099 3302

Email: **************@*****.***

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