Credit controller / collection

Mohammed abuabed

P.O Box *****, Riyadh *****, Saudi Arabia.

ac29qn@r.postjobfree.com +966-*********

Professional Brief: Competent professional with comprehensive experience of Almost 5 years in Credit Management Operations, Billing & Collections.

Professional Attributes

Efficient Planning & Execution Skills ~ Result-driven Work Approach ~ Team Dynamics ~ Strong Work Ethics ~ Skillful Time Management ~ Excellent Communication Skills

Profile at a Glance:

Almost 5 years’ experience in the areas of Credit Management, Customer Relations Management, Credit Analysis, Client Servicing and Customer Financial Services .

Proficiency in monitoring various Credit operations and maintaining long-term customer relationships through the provision of high quality service.

Efficient in carrying out customer-centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.

Keen communicator with ability to relate to people across all hierarchical levels, coordinating between external & internal customers, management and with colleagues.

Fast learner with high energy, driven to exceed expectations, interests lie in a career path with heavy analytical duties and responsibilities.

Accurate, precise and highly ethical in all work-related assignments – able to immediately contributes to corporate financial goals and objectives.

Efficient & on time delivery of services to customers and expertise in contributing towards improved financial performance, heightened productivity and enhanced internal controls.

Computer skills including MS Office.

CAREER GOALS

I am looking for occupying a finance position in a good organization, which will help in developing my current qualifications, skills and expanding my knowledge.

Professional Experience

STME(Storage Technology Company Middle East)

Credit & collection Clerk (Jan 2013 – present

Headquartered in London, UK, with locations in more than 10 countries, STME is the world leader in enterprise software and software-related services.* Explore our 25-year history of innovation – and access late-breaking company news, financial and investor information, career opportunities, and more.

Responsibilities:

1-responsible to perform credit management related activities with responsibilities related to customer portfolio management.

2- Initiate the collection process for uncontested overdue invoices. Agree with customers on payment plans when needed.

3- Form the Credit Analyst/Team Lead about the customer's payment behavior, including possibility of elevated risk.

4- Communicate customer account status regularly to the sales force.

5- Keep the customer records electronically up to date, reconciled and accurate.

6-Liaison with accounts to ensure timely and accurate cash application, as well as with Claims Department to ensure full reconciliation at all times. Analyze the aging on a regular basis, while using system functionalities (e.g. keep notes, assign tasks, system to do lists) for daily organization of tasks.

7-Bi-Weekly reporting of overdue accounts. Ensure weekly call out of critical issues together with solution proposal. Initiate collection metrics.

8-Provide feedback on customer's credit status and potential bad debt risk. Monitor actual collections, customer DSO and aging debt against targets set.

Leads competence development of credit collection within collection team

Attends customer meetings and builds strong relationships

Ensures acceptance of invoice-to-collection process flows smoothly within NSN

establishing team work and handover points between NI, OML, F&C

Serves as a Key user for the NSN Receivables Management tool

Provides status and receivables reports for customer and CT meetings

Supports achievement of project asset targets

Supports CT F&C to provide accurate cash forecasting

Communicates to CT F&C any eventually required write-off or bad-debt provisions

makes adjustments, handles queries and resolves problems within company guidelines and policy

Reads computer files or computes figures to determine prices and discounts, following invoices and credit memorandums, and using calculator.

Contacts vendors or buyers regarding errors in partial or duplicate shipments, prices, and substitutions.

Maintains file of returnable items received from or returned to vendors.

Writes check or prepares voucher authorizing payment to vendors.

Achievements

Was able to collect dead debt of 3 million Riyals from GOSI after a lot of communication and solving technical issues.

Worked on a project with ministry of justice which ended up with making 2 million riyals for the company.

Handled all communications with SAMBA and was able to manage the customer from all aspects and achieve a very pleasant costumer.

Was able to collect 6 million riyals of debt from Saudi Electricity Company through high level of communication.

Was always a key player and playing the missing link role in all communication with costumers and internally .

Education

Bachelor Degree in Business Administration – Rating (very good), JADARA University –Jordan 2012

Personal Details

Date of Birth: 2 Dec 1989

Languages Known: English and Arabic

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