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Customer Service Microsoft Office

Doha, Doha, Qatar
November 11, 2017

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Curriculum Vitae

Hamza Grati

Date of birth : **/09/1986 Tunisia

Nationality : Tunisian

Permanent address : Doha Qatar

Mobile Phone : +974 33 43 67 92

E-mail address :

Material status : Single

Personal Summary:

My career prospects and progression could go further and I need a challenge where my potential can be exploited and obtain a good competitive position in your Company that will also help me develop my skills.

Qualification :

Mai 2009 : Bachelor 's Degree in Technician Level Management at Higher Institute

of Business Administartion Gafsa

June 2008 : Baccalaureate diploma in Economics and Management

Work experiences :

Juin 2009_December 2013 Sales man Celio-TUNISIA

Manage administrative tasks

Monitoring Salesman and give a hand in need

Fill reports about the shop and send them to the main office

Working with the sales team to maintain and update pricing / listing details

Receiving and storing the delivery of large amounts of stock

January 2014/September 2017 Sales man EXIST-TUNISIA

Warm welcome to the customers when they come to the showroom and create strong customer friendly relationship with the customers .

Understanding what the buyer wants and present the model according to customer ‘s taste and preferences

Synchronizing between the main section and retails

Responsible dealing with customer complaints.

Fill reports about the shop and send them to the main office

Keeping up to date with special promotions and putting up displays


High integrity and professionalism

Excellent customer service skills

Daily development in personal skills to developing work.

Able to solve problems as well as produce results..

Liking team work and respecting principals and mates.

Willingness to work long hours.

Ability to work under pressure.

Stages and training

Training in English language between 1 october 2014 – 30 Juin 2016 with the appreciation : GOOD .

2007:Intership at the company Tunisian Railways.

2008: Intership at the Regional Administration Office of Post in Gafsa .

2009: Intership in the company of Phosphates Gafsa.

Computer Skills:

Microsoft Office: Word, Excel.

Internet:Web searching

Languages :

References :

-available on request

-Visa: Work visa with NOC

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