Yvette Byrd

**** ******* * **** *****, Texas ****3

314-***-**** cell ac29im@r.postjobfree.com

OFFICE ADMINISTRATION & MANAGEMENT

CUSTOMER SERVICE SOCIAL MEDIA & MARKETING TEXAS PUBLIC NOTARY

I am an experienced self-starter with dynamic cross-industry skills with the ability to perform under pressure. I am tenacious and resourceful with a passion for excellence and superior presentation abilities, highly motivated with the ability to motivate others. I will work whatever hours consistently and necessary to find ways to get a project done on time and within budget.

SUMMARY OF QUALIFICATIONS

Experienced in supporting multiple managers

Meeting planning and preparation (confirmed schedules, distributed notices & agenda, room reservation & set up, catering order and follow up, prepare copies, offsite connection arrangement, room confirmation, material gathering from presenters)

Monitored calendars, assisted with travel arrangements and expense reporting

Material development and modification utilizing Word, EXCEL, PowerPoint and Publisher

Information distribution (meeting materials, minutes and other information)

Strong Outlook/Calendar/scheduling skills

CAREER

PERSONAL ASSISTANT (on call) Dallas, TX – Dec 2015 – Present

Prepare monthly reports, presentations, meeting agendas and travel arrangements.

ADMINISTRATIVE ASSISTANT (contractor) – Liberty Mutual Insurance Plano, TX – July 2016 – May 2017

Responsible for the collection of new employee paperwork, conduct Form I-9 verifications, prepare travel arrangements, order department lunches, supplies and other duties as assigned.

SENIOR RESERVATION SALES SPECIALIST – Enterprise Rent-A-Car EAN St. Louis, MO – Apr 2009 - Oct 2013

Homebased, assisting incoming callers with a variety of rental car needs and challenges. I ranked within the top 25 out of 450 agents in rental sales each quarter, measuring highest in sales, closing reservations, timeliness of calls, accuracy and attendance. Lead representative for co-workers needing assistance. Relocated with company to Dallas.

CUSTOMER SERVICE REPRESENTATIVE – Western Union Finance Service St. Louis, MO – Sept 2006 - Apr 2009

Processed money transfers, validated credit card transactions, assisted remote store agents with the transfer of funds and their computer and password issues.

RELEVANT SKILLS

PC proficiency in MS Office applications (Word, Excel, PowerPoint, Publisher, Outlook) and QuickBooks. Mac proficiency, Lotus, Tandem, Genesis, VG Applications, Networking, moderate proficiency in graphic design.

Strong planning and organizational skills, excellent interpersonal, telephone, written/verbal communication expertise.

Proficient in preparing spreadsheets, correspondence, presentations, proposals, reports, filing and scanning highly classified information.

EDUCATION

Beaumont High School – St. Louis, Missouri – Graduated – August 1979

Brown’s Business Vocational School – St. Louis, Missouri – Business Certificate – August 1991