ROBERT J. EVANS
! * Compass Lane. • SKANEATELES, NY 13152 ὸ 315-***-**** ac29fx@r.postjobfree.com
SALES ACCOUNT MANAGEMENT (LOCAL & NATIONAL)
QUALIFICATIONS PROFILE
• Highly self-motivated and results-driven management professional with more than 24 years providing high- performance sales & marketing, customer service, account management, and business operations management in the retail and hospitality industries.
• Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.
• Flexible with quick learning abilities to reach high productivity levels in fast-paced work environments.
• Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
• Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities. KEY EXPERTISE
• Strategic Planning & Execution
• Marketing & Sales (Trad. & Online)
• Business Development
• Service & Retail Sales Management
• Territory Sales Administration
• Multiple Account Management
• Customer Service Management
• Event Management
• Profitability Management
• Fiscal & Budget Management
• Relationship Management
(Customers, Public, & Suppliers)
• Merchandise Inventory
Management
• Process/Workflow Improvement
• Policies & Regulatory Compliance
(i.e. OSHA, EEO, etc.)
• Staff Supervision & Development
• MS Office, Email/Webmail, Web
Research, Social Networking, &
Online Collaborative Computing
PROFESSIONAL EXPERIENCE
TAYLORMADE ADIDAS GROUP • UPSTATE NEW YORK
Senior Technical Sales Representative - Sales Division Mar 2007 – Sept 2016
• Promote and sell new product lines to existing and new accounts that include Dicks Sporting Goods, Golf Galaxy, Off course green grass accounts, private country clubs and public golf courses.
• Interact with accounts to assist with various product training and issues.
• Increased market share to capture and retain the number one sales categories in 4 out of the top 6. (# 1 in Driver, Irons, Fairway Metals, Hybrid categories, # 2 in premium golf ball and golf shoes).
• Maintained driver ranking at #1 for 14 years in a row. BIRDS NEST INN AND SUITES • SKANEATELES, NY
General Manager Apr 1994 – Oct 2016
• Managed all routine daily operations for the property, group and corporate sales, while overseeing staffing, guest relations, marketing and accounting functions that support business growth.
• Captured and retained new business for groups and sales with large companies such as: Carrier Corporation, Honey Well, Welch-Allyn, General Electric, Syracuse University, Chesapeake Energy, Gould’s Pumps, SUNY Cortland, Hill-Rom Corporation and Community General Hospital.
• Increased sales by 45% in the first 10 years as General Manager. Assistant Manager Dec 1992 – Apr 1994
• Responsible for overseeing the day to day operation of the hotel, providing customer service and supplies inventory oversight, marketing the property, and supervising all accounting activities.
• Managed a staff of 15 front- and back-offices employees, ensuring compliance with company policies, service quality standards, and industry safety regulations for both guests and employees. EDUCATION & CREDENTIALS
•
• B.S. in Business Administration
SUNY POLYTECHNIC INSTITUTE • Utica, NY
• Double Associate’s Degree in Accounting & Business Administration CAZENOVIA COLLEGE • Cazenovia, NY
Professional Affiliations
• Golf Chairman: Club Board of Directors, Highland Park Golf (2009 – 2014)
• Greens and Grounds Chairman: Highland Park Golf (2009 – 2014)
• Golf Chairman: Board of Directors, Skaneateles Country Club (2005 – 2007)
• Member: Board of Directors, Skaneateles Chamber of Commerce (1999 – 2001)
• Golf Chairman: Board of Directors, Highland Park Golf Club (1998 – 2004) Letters of Recommendation available upon request.