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Customer Service Administrative Assistant

Location:
Toronto, Ontario, Canada
Posted:
November 11, 2017

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OBJECTIVE

Hardworking professional seeking administrative/ Customer Service position

highlights of qualifications

Experience dealing with customers from different backgrounds

Great interpersonal, listening, and communications skills both written and verbal

Well organized with strong multi-tasking and time management skills

Team player and a self-starter with ability to follow instructions and guidelines

Punctual, flexible, reliable, fast learner, and results-driven

Languages: English and Tamil

WORK HISTORY

HIGHLIGHTS OF QUALIFICATIONS

Receptionist – Volunteer April 2016 – Present Settlement Assistance and Family Support Service (SAFSS)

Maintained the front desk and reception area in a neat and organized manner.

Received and distributed faxes and mail in a timely manner

Periodically sat in on staff/board meetings to transcribe notes and put together meeting reports.

Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude

Administrative Assistant – Volunteer July 2016 – Present

YMCA

Organized and prepared boardroom for meetings

Provide information to internal and external clients

Relying to email, telephone or face to face enquiries

Resolve administrative problems

Mail Clerk March 2003 – June 2014

Yvelo Mailing Service – Scarborough, ON

Programmed and operated laser machines

Sorted and stacked mass amount of mail

Operated and maintained various mail sorting machines (i.e. Enject Bascrow)

Achievements:

Certificate: Volunteer- SAFSS June 2016

Award: Volunteer Appreciation- SAFSS July 2016

Certificate: Achievements Award for Connecting dots to employment- YMCA Oct 2016

Education:

Grade 12 Commers Holy Family Convent (Jaffna Sri Lanka)

Business Administration Diploma (2016) Netteck Training Solution Inc. (Markham, Ontario)

References available upon request



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