OBJECTIVE
Hardworking professional seeking administrative/ Customer Service position
highlights of qualifications
Experience dealing with customers from different backgrounds
Great interpersonal, listening, and communications skills both written and verbal
Well organized with strong multi-tasking and time management skills
Team player and a self-starter with ability to follow instructions and guidelines
Punctual, flexible, reliable, fast learner, and results-driven
Languages: English and Tamil
WORK HISTORY
HIGHLIGHTS OF QUALIFICATIONS
Receptionist – Volunteer April 2016 – Present Settlement Assistance and Family Support Service (SAFSS)
Maintained the front desk and reception area in a neat and organized manner.
Received and distributed faxes and mail in a timely manner
Periodically sat in on staff/board meetings to transcribe notes and put together meeting reports.
Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude
Administrative Assistant – Volunteer July 2016 – Present
YMCA
Organized and prepared boardroom for meetings
Provide information to internal and external clients
Relying to email, telephone or face to face enquiries
Resolve administrative problems
Mail Clerk March 2003 – June 2014
Yvelo Mailing Service – Scarborough, ON
Programmed and operated laser machines
Sorted and stacked mass amount of mail
Operated and maintained various mail sorting machines (i.e. Enject Bascrow)
Achievements:
Certificate: Volunteer- SAFSS June 2016
Award: Volunteer Appreciation- SAFSS July 2016
Certificate: Achievements Award for Connecting dots to employment- YMCA Oct 2016
Education:
Grade 12 Commers Holy Family Convent (Jaffna Sri Lanka)
Business Administration Diploma (2016) Netteck Training Solution Inc. (Markham, Ontario)
References available upon request