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System Data

Clemmons, North Carolina, United States
November 11, 2017

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Judy T. Vaught

**** **** ***** **** - ********, North Carolina 27012

336-***-**** Mobile -

Business System Analyst

PeopleSoft: Program Set-up Tables / Benefits Plan Set-up / Automated Benefits / Queries / Flu Set Up Tables/ Tuition Benefit Set up Tables/ Mass Enrollment Tuition

ELM: Set Up Tables/ Mass Enrollments / Queries...Taleo LEARN: Set Up Tables/ Bulk Upload / Reports

Case Management System...Remedy Active Request System…Service Now Ticket System

SunGuard Relius Government Forms… ERISA Filing...Vendor Websites...Citrix

XBases-Scheduler Utilities...Wells Fargo Commercial Electronic Office CEO Portal...Financials...RightFax

HP Quick Test Professional Version11.0 (Q-Tip SMS ConfigMgr Remote Control Launcher

Oracle SQL Developer...Snag It I5...Snipping Total...Ektron Production... Advance Excel Spreadsheet

Microsoft Applications…Server 1/2/3...Mainframe: McCormack and Dodge System

Employee & Temporary Staff Supervision / Training

“Judy continuously works with many owners of the courses to give them the output they need with high level reporting and matrix.”

Jaime Raymond, Manager, Wake Forest University Health Sciences



Business System Analyst

(03/2013 to 07/2017) Focus – PS HCM-LMS, ELM (Enterprise Learning) and Flu Campaign

Analyzed business system needs and set up system tables, tested and implemented system structure changes to the system. Identified system issues with recommendations and implementations. Served as liaison between HR and the Programmer. Assisted with testing upgrades and implementations. Created formulas for file to place data from one system to another system. Identified issues and verified data feeding from one system to another system. Created and tested several different training and flu system components.

Trained and assisted course owners, trainers, super users in set-up and system issues. Analyzed and assisted end users with issues. Resolved numerous “Service Now” tickets for issues or assistance with the system. Remoted into employees’ computer to advise and/or obtain details to provide assistance. Mass-enrolled learners into training courses for various course owners. Attached URLs to server.

Developed queries and turned data into management reports with matrices/graphs for projects, issues, management reports, course owner reports and other requested reports. Created Joint Commission reports. Created formulas, VLOOKUP and pivot tables. Used skills to identify and understand the data for resolving issues and reports. Learned and utilized the HP QuickTest Professional Version 11.00 software by recording steps to encode data into a system. Learned Oracle SQL Developer to add mass volume of list to the SQL of the developed query. Created training queries to extract data from Historical Data warehouse for the upcoming sunset of PeopleSoft.

Began implementation of Taleo LEARN (Enterprise Learning System). As LEARN administrator, implemented the set up of Control Panels including set up tables, widgets, mass bulk loader, groups, messages and BI Reporting. Verified User Data fields imported from Oracle Cloud to Taleo LEARN. Verified Historical Data Load file from ELM that will feed into Taleo LEARN. Created export files from Taleo LEARN. Collaborated with IS for implementation of Taleo LEARN.

“Judy is a vital player in the combined benefits department. She provides systems guidance, bill audit and payment and vendor management. (She has) strong technical and analytical skills, exceptional institutional knowledge and outstanding PeopleSoft skills. Judy is responsible for complicated and important tasks. She is highly accurate and knowledgeable and performs at superior level of work with a high degree of accuracy – consistently exceeds requirements.”

Marc Sears, Manager, Wake Forest University Health Sciences


Benefits Coordinator to Benefits Analyst to System Coordinator of Benefits to Business System Analyst

(03/2003 to 03/2013)Focus – PS HCM-LMS, ELM (Enterprise Learning) and Flu Campaign

Supervised Human Resource Specialist II and III in Benefits Office; trained and supervised Benefit and temporary staff during benefits’ open enrollment. Instrumental in resolving Benefits System issues and Payroll Department issues concerning benefit deductions. Reconciled vendor premium payment issues with Controller’s Department and prepared Journal Entries. Managed benefit premium remittances. Prepared government reporting regulations including 5500AR and SAR of benefit plans for Employee Retirement Income Security Act of 1974 (ERISA), due annually for each benefit plan. Prepared Tuition Mass update and reconciled Tuition Concession Plan. Analyzed system/data when there was Benefit Billing issues.

Setup Benefit Tables in implementation from M&D to PeopleSoft.

Managed Open Enrollment events and self-service text. Designed system parameters in handling new benefit plans and changes in benefit plans in new law or plan design.

Developed and scheduled queries for Benefit staff and management; massaged data for management; liaison with Information Services Department in creation of SQR reports, managed mass updates of data in PeopleSoft. Assisted Benefit staff with PeopleSoft, other systems’ issues and benefit business processes.


Catawba College – Salisbury, NC – B.A. Degree in Business Administration – Minor in Computer Sciences


PeopleSoft Training for PeopleSoft: Basic / Automatic Benefits / Queries...In house training:

Active Shooter Preparedness / Annual Compliance Review / HR Excel Training / HR World Cafe/ICARE Service Excellence Intro / Leader’s Guide to Employment Law & HR Policies / Foundations of Finance / Giving and Receiving Feedback / Learning Map Strategic Plan/ Protection Again Abuse / PS HCM Human Resources Staff Curriculum / PS HCM Employee Self Service Curriculum / PS HCM HR Recruiting Curriculum / Safety Starts Here Error Prevention Methods / TJC-OSHA Annual Training


2015 Congratulations Award of Exceptional Performance – For Fantastic Feats of Programming Agility and Making Sure We have the Best Possible Outcomes in our Online Trainings. Award Given by two course owners:

J. Strong: E. Floyd

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