Kristina Carlson
Southgate, MI *****
ac294d@r.postjobfree.com - 734-***-****
WORK EXPERIENCE
Dispatcher / Administrative Assistant
Bell Forklift - Detroit, MI - June 2014 to Present
Dispatching techs from shop to customers with forklift repairs, Concerns, dealing with customer problems and
concerns. Completed Timekeeping and filing of all paperwork. Answered phones, took parts calls, completed
all reports in Exel for customers. Uploaded Invoices to portal for Toyota.
Administrative Assistant
All Type Truck & Trailer Repair - Warren, MI
Responsibilities
Service writer for trucks and trailers that come in for repairs such as, mechanical issues, body repairs,
refinishing etc..
Skills Used
Learned new system PTM, customer service skills.
Dispatcher
Certified Delivery Service - Romulus, MI - July 2012 to June 2013
Responsibilities
Dispatched over 50 drivers, billed all loads completed. Completed all paperwork for loads that were completed.
Spoke with customers for pick up and delivery orders.
Accomplishments
Brought in more business
Skills Used
Computer skills in five different systems
Great multi tasker
Dispatcher
Saia Motor Freight - Detroit, MI - August 2005 to March 2012
Responsibilities
Dispatched over 100 drivers. Ran detroit terminal also ran northern terminals from Detroit terminal. Completed
appointments, billed all loads, maintained a cross dock operation, scheduled all loads in and out of terminal.
Completed time cards, used AS400 for all dispatch and electronic dispatch.
Accomplishments
Learned how to multi task also mainted the fleet. OS&D certified for damages.