Ajij Henderson

**** ******* *** ****

Memphis, TN

ac293q@r.postjobfree.com

314-***-****

I have 20+ years of increasing responsibility with proven positive results in positions that required use of my unique technical and analytical talents in supply chain management using in-depth analysis and test design skills develops and delivers test strategies, test plans, configuration of pick and packing areas, user-stories, and test cases for projects. Working understanding including leading teams, training, analyzing and writing business requirements, designing, executing, and automating the test cases. Working understanding of the Software Development Life Cycle (SDLC) as well as a demonstrated understanding of the various phases of software testing in the JDA 2009.1 CLIENT Expertise in:

o Multi-Site Operations Project Management

o Knowledge of Agile Scrum methodologies and experience working with Agile teams writing Epics, User-Stories and Acceptance

o Experience in leading and managing multiple projects in conjunction with and performs business process analysis, requirements elicitation and documentation

o Working understanding of SharePoint, ALM QC, ClearQuest,BugZilla,JIRA, Selenium

o Experience in presenting to executive leadership teams (Clients and IT Scrum teams)

o Working Understanding of SQL

o Serves as the primary QA Tester for 6 DCs

o Working understanding in the areas of black box testing, functional/regression, and UAT testing, white box testing

oWorking understanding of JENKINS, DOCKER,JIRA and other DevOps tools Used PowerShell for DevOps in Windows-based systems.

oWorking understanding of LINUX (Red-Hat, Ubuntu, Centos), and participates in system, integration and acceptance testing, developing test scenarios and scripts

Work Experience

Technology Specialist (DEVOPS Engineer)

VML

May 2017 – Present

Memphis, Tennessee

Establishes web systems by executing the installation, configuration, and testing of operating systems, application platforms, and management systems

Maintains web environment by deploying sites and site updates, monitoring site availability, and enforcing system, security, and operational policies and procedures

Ensures web system performance and reliability by performing system monitoring and analysis, performance tuning, and troubleshooting system hardware, software, and applications

Secures web system by implementing system access controls, testing disaster recovery policies, and ensuring proper backup procedures are in place and functioning

Maintains system and hardware documentation, network monitoring, load balancing, availability, disaster recovery, server software and hardware, security, storage, databases and more.

JDA\Red Prairie WMS Analyst

Staffing Technologies

-September 2014 to March 2017 (returned from a 90-day furlough) Memphis

(Contract Role)

• Working multiple full life cycle projects with a 2 year scope (New Horizons4&5-8, RP Parcel, Go Phone, AT&T Mobility, &U-Verse, Red Hat, ICM Integration, Minor Material project). Provides pre/post production support deployment for all hot fixes on these projects

• Extensively works on database testing (Oracle, SQL Server) and validating the applications against the JDA database. Required to "shakeout" all WMS QA databases and create all test scripts during this process

• Experience in Integration Testing, System Testing (Functionality, Regression), Performance Testing and User Acceptance Testing (UAT).

• Expertise in analyzing High Level Design Documents, Technical Requirements for solutions within the JDAframework.

• Proficient in creating Test cases, Test procedures and Test Scripts based on Business Requirements.

• Provides production support through testing new rollouts before they are introduced into the JDA production instances once we fully regression tested each piece of functionality

• Reports to upper management weekly on production issues, and statuses of assigned rollouts for production to be deployed in the JDA production instance.

• Escalate issues that may affect the schedule, budget, or quality of the product or the testing process, to leadership

Sr. Supply Chain JDA CONSULTANT

Open Sky Group

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Fuquay Varina, NC, US

-

May 2014 to September 2014 (4-month project)

•Analyze and document project objectives, requirements, and approach. Scope projects, identify resource requirements, articulate deliverables and develop timelines. Coordinate tasks for small to medium size teams, ensure timely execution of deliverables when solutions are found within the JDA framework.

•Work directly with client to understand business requirements of the organization, identify data requirements, and formulate strategies that yield value. Determine underlying issues, solution alternatives, and calculate benefits to the integrated supply chain.

• Works 60% of the time with the pre-sales team to develop close working relationship with previous and current clients through outstanding project execution and communication reselling the JDA custom product. Maintain open-minded, dynamic approach to client's business needs to identify further opportunities for collaboration.

WMS JDA/Red Prairie Analyst

AT&T

-May 2011 to May 2014

(Lead)Technical Consultant AT&T (May 2011- ) (Contract Role)

• Working multiple full life cycle projects with a 2 year scope (New Horizons4&5-8, RP Parcel, Go Phone, AT&T Mobility, &U-Verse, Red Hat, ICM Integration, Minor Material project). Provides pre/post production support deployment for all hot fixes on these projects

• Extensively works on database testing (Oracle, SQL Server) and validating the applications against the JDA database. Required to "shakeout" all WMS QA databases and create all test scripts during this process

• Experience in Integration Testing, System Testing (Functionality, Regression), Performance Testing and User Acceptance Testing (UAT).

• Expertise in analyzing High Level Design Documents, Technical Requirements for solutions within the JDA framework.

• Proficient in creating Test cases, Test procedures and Test Scripts based on Business Requirements.

• Provides production support through testing new rollouts before they are introduced into the JDA production instances once we fully regression tested each piece of functionality

• Reports to upper management weekly on production issues, and statuses of assigned rollouts for production to be deployed in the JDA production instance.

• Escalate issues that may affect the schedule, budget, or quality of the product or the testing process, to leadership

Technicolor Distribution

-Memphis, TN

-September 2010 to February 2011

Senior Shipping Supervisor

Technicolor Distribution/Manufacturing Center

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• Led and directed the Shipping department delivering volumes of 2.5 million units/SKUs Daily

• Developed and implemented process innovation for material handling increasing the daily output from 500k units daily to a capacity of 2.5 M daily, an increase of 250 % in a 4 month period (AUG 10 - NOV 10)

• Oversees a staff consisting of 7 supervisors, 15 leads, 240+ associates/temporary & permanent in a cross-functional operation for 3 shifts ensuring execution of PTL/BULK processing orders

• Serve as the Point of Contact for the highly visible Warner Brothers account for all HTRs (Hit Title Replenishment) and ad hoc hot orders.

• Partnered with Transportation and production control when orders came from SAP and were introduced into WMS

Sr.Project Leader

Technicolor Distribution/Manufacturing Center

-Memphis, TN

-March 2010 to August 2010

JDA/Red Prairie- Waukesha, WI

• Within 3 months was identified and assigned to the highly visible and strategic initiative in the WMS/TMS JDAproject, providing expertise as the Super-User for the Fulfillment facility.

• Developed UAT (User Acceptance Testing) and training to the end-users of the JDA/Red Prairie system (RP). Provided bi-weekly updates (financial/systemic) to the Managing Director and Vice President on the POC (Proof-Of-Concept), demonstrating the expected configuration of the systems from an operational standpoint

• Responded to end-user and systemic issues daily through production support and introduced high level opportunities to the Project Manager during production support within the JDA framework

• In tandem with project development, reported directly to the Managing Director on special projects to reconcile Warner Brothers' account issues from a systemic limitation perspective, then met with interface departments to provide solutions in the production environment

• Managed full-life cycle for 5.3 million in sourceable spend including cost assessment analysis for consultant and systemic modification within (RP) and cost benefit analysis

• Analyzed ROI and made recommendations on capital project requests at various investment levels.

• Responded daily in the production meetings about production support issues and opportunities

Senior Production Planning Supervisor

Technicolor Distribution/Manufacturing Center

-Memphis, TN

-January 2010 to March 2010 (I served in in 3 roles during my tenure)

• Served as the Master Scheduler which supervised 2 supervisors, 3 coordinators, 10 wave planners, whose roles were to forecast and schedule projected workload; forecast current and future staffing needs; calculate staff requirements by shift; forecast, plan and manage the order process for temporary labor resources.

• Manage identification of future work orders and analysis of inventory demand by studio for current daily order volume; identification and resolution of inventory shortages; communication with Operations to support proactive slotting and translation of forecasts and anticipated demand into inventory projections for known SKUs or HTRs.

• Staff the production departments with trained employees and communicate the sense of urgency with all employees that is needed in a manufacturing environment while maintaining costs relationships to a budget

OPS Supervisor

Nike

Memphis, TN

October 2008 to January 2010

contract role)

• Responsible for and directed up to 30 workers on the production floor providing optimal utilization in different areas during slow and peak periods.

• Identified gaps in production flow and collaborated with operations management to adjust workflow, allocate resources, resolve complaints, or eliminate delays;

• Reduced workforce 15% while increasing productivity by implementing the principles of Lean manufacturing.

• Increased lead times by 38% within the pick module, sweep areas (C & P), and replenishment areas utilizing innovations that were acquired in APICS training

• Work with Engineering to support new product introductions, process developments and to improve yield, quality, and throughput

• Improved efficiencies through the implementation of standardized work and a cost control system that was integrated to the MRP system resulting in a 50% headcount reduction in the department.

Education

Bachelors' of Science in Management

University of Phoenix

M.B.A.

University of Phoenix

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