No. **, Adekanbi Taylor street, Ogba, Ikeja, Lagos / 14 Micheal Jackson crescent 5 th Avenue, Gwarimpa, Abuja

Tel: 070********

Email: ac2938@r.postjobfree.com

LAWAL IFECHUKUDENI BESTTINA

Date of birth

14th Feb, 1987

Marital Status/Sex

Married/Female

State of origin

Delta State

Desired Employment/

Career Objective

Very assertive and analytical, with a flexible approach to work and also to be part of an organization that rewards performances and teaches while offering excellent opportunities for team play and career advancement.

Education/ Professional

Certificate

2007-2009

Universite Des Sciences Appliques et management, Republique du Benin

Bsc (Hons) Human Resources Management- 2nd class(upper division)

Ife Business School, Ile-Ife, Osun State

Advanced diploma in international studies and strategic management

2006

Chartered Institute of Data Processing Management, Lagos

Professional certificate in data processing management.

1998- 2004

Lina Group of Schools< Benin City

SSCE

Work Experience

June 2016 - May 2017

Industrial and General Insurance Plc( Abuja) NYSC

Position: Underwriting/ Technical

Duties:

Ensured that new and old clients grew into a loyal customer base in a specialist niche market.

Processed and issued different various underwriting documents for clients.

Reviewed constantly the customer feedback and then suggested ways to improve process and service levels.

Improved the communication with sales and marketing to better understand the competitive position.

Directed alongside my supervisor the creation and implementation of a business continuity plan and the management of technical programs.

Increased the customer satisfaction by 25%.

February 2013-January 2016

EHI Multisystem Logistics Ltd, MMA 2,Ikeja,Lagos state

Position: Operations/Outstations Manager(Med view airline)

Duties:

Accepting and acknowledging receipt for parcel and shipments

Ensuring prompt delivery of shipments to different destinations around Nigeria

Maintaining customers’ satisfaction.

Managing sales and records

Liaising with affiliated airlines on behalf of the company.

Minimizing risk and accident in the work environment.

July 2012-January 2013

Greater Washington Logistics Ltd, Opebi,Lagos state

Position: supervisor- mail and freight/excess baggage(Aero contractors )

Duties:

Ensuring prompt and safe delivery of mails to destinations across the country.

Retaining and maintaining good relationship with customers

Ensuring passenger excess bagages are well taken and paid for.

Managing and ensuring the company records tallies with the airlines.

November 2011- June 2012

EHI Multisystem Logistics Ltd, MMA2, Ikeja,Lagos state

Position: i parcel operations (Air Nigeria)

Duties:

Accepting and acknowledging receipt for parcels and shipments

Ensuring the prompt delivery of shipments to different destinations around Nigeria

Maintaining customers satisfaction

February 2011- November 2011

The Laundry Box Ltd, Opebi, Lagos

Position: business development/H.R manager

Duties:

Ensuring that customers are treated to prompt delivery

Ensuing that the company’s staffs are bonded together and properly remunerated.

Bringing new ideas to the company to effect proper growth and stability

Retaining the staff of the company and ensured that downsizing was reduced to the minimum

Developing new strategies to bring in more customers for the company

Minimizing risks and accidents in the work environment

Achievements

EHI Multisystem Ltd

Successfully managed Fifty Million Naira budget projects and achieved project scheduled goals.

Developed and implemented sales, marketing plans and the strategy that worked while I was an employee and is still working.

The Laundry box Ltd

Developed a data base for old and intended customers and also developed a channel of communication electronically in reaching across to them which helped maintained old customers and brought in more customers with a breath taking profit which swept the managing Director off his feet and led to the creation of three additional branches

Personal Attributes

Excellent communication skills, Ability to learn with speed, self driven and extra confident

languages

English, Igbo and basic French

publication

Leadership as a function of Effective Management ( School Project).

Interests

Reading, Travelling and music

Reference

Alh. Usman Babakanswa ( Ministry of Defence) Abuja

081********, 080********.

Mr. Ayodele .O. Magaji ( IGI insurance Plc) Abuja

080********

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