PROFILE

Seven years pharmaceutical sales and service experience.

CCPE certification.

Bachelor of Science, Honours Genetics.

Extensive strategic planning and territory management.

Proficient in Microsoft Office (Word, Excel and PowerPoint) and contact management software.

CAREER HISTORY

Territory Account Manager-Inside Sales Dec 1, 2015-present

Hansamed Ltd., Mississauga, ON

Responsible for direct interaction with the Dental Professional customers who purchase Hansamed pharmaceutical and medical device products. Emphasis is on Oral and Maxillofacial Surgeons, Periodontists, Endodontists, Orthodontists and General Practitioners.

Execute marketing strategies for the product portfolio.

Develop and manage relationships with existing customers and establish relationships with new customers.

Achieving quarterly sales goals.

Effectively develop and manage territory business plans (customer territory spans from Manitoba to British Columbia). Manage service levels of all customer accounts (call frequency, business consulting, utilization etc.)

Monitor competitive environment and track market requirements relating to the company's product portfolio.

Partake in extensive product training and presentations to expand professional development.

Help facilitate and attend seminars and workshops within my territory.

Property Manager (part-time) 2005-present

Tom-D-Ran Inc. Cambridge, ON

Manage a building with industrial rental space. Prepare monthly invoices. Control account receivable/payable. Coordinate listing and showing of vacant units. Negotiate leasing terms, work with lawyer in preparing leasing agreements. Coordinate building maintenance. Project manage renovations and upgrades in accordance with building codes and standards. Resolve any issues/concerns of the tenants.

Renovated vacant unit (2013) and listed for leasing.

Coordinated outdoor refurbishing of building (2012).

Coordinated installation of Back-Flow Prevention Valves (2011).

Professional Territory Manager 1998-2004

Pfizer Canada Inc. Toronto, Ontario

Effectively presented Pfizer Consumer Healthcare products to physicians, nurses, specialists (pediatricians, allergists and dermatologists) and pharmacists. Represented a broad range of products i.e. allergy (Benadryl and Reactine), cough/cold (Benylin and Sudafed), topical (Polysporin and Lubriderm), gastrointestinal (Zantac). Also, represented the prescription strength Reactine to physicians and allergists.

Influenced dentists and hygienists to build "Gingivitis Awareness" and prevention (using Listerine) within their practice through lunch-and-learn presentations (using PowerPoint). Also, provided them with the tools (pamphlets, posters and samples) to help them influence their patients' oral hygiene routine.

Called on smaller "C priority" pharmacies/pharmacists to inform them of our local activity with the healthcare professionals, our newest information, to influence them in recommending our products, to increase shelf presence and meet their business needs.

Managed a dense territory that consisted of the northern part of the GTA, from Etobicoke (Hw 27) to North York (Victoria Park Ave) up to and including Newmarket and Barrie.

Called on a minimum of six physicians/specialists and two dentists per day, plus the nurses/hygienists within their practices. Built relationships with the healthcare professionals and office staff to increase penetration and influence their prescribing/recommending habits.

Completed intensive training of anatomy, physiology, pathophysiology and pharmacology of various systems i.e. respiratory, gastrointestinal and integumentary (dermatology).

Professional Territory Manager (cont'd)

Underwent extensive training and upgrading of contact management software. Helped a colleagues with his computer skills when he came back from sick leave.

Extensively used PowerPoint, Excel and other Mircrosoft Office applications, along with specially designed contact management software.

Exceeded quarterly call quota by 10% each quarter.

Was part of a team exceeded divisional goals for four consecutive years 1998-2002.

Won “Physicians Influence Excellence Award” in June 2000.

Medical Territory Manager 1998

Dermtek Pharmaceuticals, Laval, Quebec

Represented a broad range of dermatological products i.e. anti-aging (Reversa), sunscreen (Ombrelle), seborrheic dermatitis and psoriasis (Sebcur shampoo), wart treatment (Soluver), contact dermatitis and hemorrhoids (Pramox HC).

Managed the sales and customer service of an extensive territory that consisted of western GTA (90%) and south-west Ontario (10%). Specifically, everything west of Yonge St. Toronto. Territory management was done without the aid of contact management software. A computer was not provided, so all planning, recording and territory management was done manually.

The formulating and executing of plans to meet sales goals was done primarily by cold calling and building relationships with physcians to influence their recommendation of our portfolio of products. Also, built relationships with staff of healthcare professionals to increase penetration.

Called on pharmacies and drug stores to increase shelf presence and meet their business needs.

Managed inventory and distribution of samples within territory.

Completed extensive training in the dermatological anatomy, physiology, pathophysiology and pharmacology, plus specific product knowledge.

Detailed physicians and pharmacists throughout an expansive territory.

In the first year I increased sales in my territory by 90%, while the national growth average was 60%.

Inside Sales 1995-1998

PRC Books (Sales)

Sprint (Sales)

Bell (Sales)

Canada Trust (Sales and Customer Service)

Tri-City Home Services (Sales)

EDUCATION

The University of Western Ontario, London, ON 1995

Bachelor of Science, Honors Genetics.

PROFESSIONAL DEVELOPMENT

Council for Continuing Pharmaceutical Education (Formerly APMR). 2000

The Sales Development Institute 1997

London, ON

An intensive 420-hour/12 week course emphasizing the different sales styles, cycles and tactics, with a focus on questioning/qualifying skills in sales and negotiations.

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