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Customer Service Sales

Location:
Doha, Doha, Qatar
Posted:
November 12, 2017

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HIBA JIHAD

P O BOX NO: *****

DOHA-QATAR

MOB: **642713

Email: ac291i@r.postjobfree.com

CAREER OBJECTIVES

A position in the organization which can provide me the opportunity to make a strong contribution to organizational goals through continued development of professional skills and abilities.

SKILLS

Excellent communication and people management skills.

Ability to learn new skills and procedures with ease.

Good computer skills and key board skills

Good communicator and a good listener.

Proficient with Banking software-Finnone

Report Preparation

Better handling Correspondence

Self Motivated

Customer Service oriented

Determined and enthusiastic

An ability to work independently and as a team

An ability to work under pressure and to deadlines PROFESSIONAL EXPERIENCE:

DBFS- (DOHA BANK BROKERAGE & FINANCIAL SERVICES)

Payangadi Branch-Kerala-India

Admin Assistant -JUNE 2014-SEP 2015

Duties and Responsibilities

Manage routine office functions, deal with clients and visitors

Sort out all incoming / outgoing mails and correspondence on the base of priority and confidentiality to facilitate quick and efficient service to the concerned.

Arrange appointments.

Filling documents as per the requirement of the office managers or updating files and registers related to attendance and work of the staff.

Data entry and loading other necessary information into the software programs.

Maintaining and organizing the paper and electronic documents. Storing them properly for future reference.

FIRST GULF BANK (FEB 2011-JAN 2013)

Sales support staff- Credit cards sales dept

Abudhabi-UAE

Duties and Responsibilities

Prescreening the credit card applications and other documents submitted by the applicant.

Verifying customer documents (passport copy, visa page, bank statement, security cheque and supporting documents) submitted along with the application.

Reverting inappropriate applications to sales coordinator

Preparing the reverted case’s report

Scanning new applications and resubmissions

Indexing the scanned documents thus updating those in Finnone under the specified Cas Id.

Preparing the daily submission reports of new applications and resubmissions under the shared folder.

Sending sign mismatch proof copy of application and security cheque by importing those from webtop provided by finnone to the coordinator if required.

Doing data-entry jobs if required

ACADEMIC QUALIFCATIONS

Completed Bachelor of Business Administration in retail management from Madurai Kamaraj university-India in 2010

Passed AISSCE Examination - 2007 (Equivalent to Std XII-CBSE),India

Passed AISSE Examination - 2005 (Equivalent to Std X-CBSE),India COMPUTER SKILLS

Proficient with Microsoft Word, Excel, PowerPoint, Internet

Banking software-Finnone.

Certificate in office secretary

PERSONAL PROFILE

Date of Birth : 30/11/1988

Nationality : Indian

Marital Status : Married

Religion : Islam

Languages Known : English, Hindi and Malayalam

PASSPORT DETAILS

Passport No. : H 0524134

Place of Issue : Kozhikode

Date of Issue : 30-09-2008

Date of Expiry : 29-09-2018

Visa status : Resident Visa (Husband Sponsorship)

DECLARATION

I do hereby declare that the above information given is correct and true to the best of my knowledge and belief.

Place: DOHA-QATAR

Date: HIBA JIHAD



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