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Manager Management

Location:
Jersey City, New Jersey, United States
Salary:
70$/hr
Posted:
November 12, 2017

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ARUN CHANDRAN

(607) ***-****

Email:ac2915@r.postjobfree.com

EXPERIENCE SUMMARY:

Senior ITSD Storage Administrator with over 12 years of experience in Storage Administration, Solution architect and IT Infrastructure management.

Expertise in Infrastructure Management, Solutions, Designs & Architecting, Project Management, Technical Support & Team Management, Datacenter Migration &Array Refresh Projects.

EMC Proven Professional Certification on Information Storage and Management v2, SNIA Certified Storage Professional & SUN Certified Solaris Administrator.

Received Certificate of appreciation for delivering smooth Transition of Storage Tower.

Expertise in end to end managing of Arrays: EMC DMX, VMAX,VMAX3, XtremIO,PURE,VNX1 & 2 Series,VPLEX, VBlock 340/720,Isilon, CLARiiON CX Series,Celerra, Centera,NetApp Filers, IBM SVC,XIV,ESS & DS Series, Hitachi VSP/USP .

Expertise in implementing different RAID Levels based on Performance and Data Protection.

Configured Pool storage, FAST and FAST VP.

Experience in License management, Procurement process, Activating License, PowerPath licensing and configurations.

Expertise in managing Cisco MDS, Brocade director San switches with Fabric Manager, CLI and Device Manager.

Expertise in Capacity planning and performance fine tuning.

Expertise in Netapp hardware and software including HA, DR.

Performed Array based migrations using SRDF, Open Replicator (Hot/Cold Push/ Pull), RecoverPoint, NAS Replicator and San Copy.

Performed Host based migration using Open Migrator, PPME.

Experience in Netapp migration technologies from 7-mode to C-mode

Experience in VMware vCenter 5/5.5/6, ESXi 5/5.5/6 for High Availability, DRS, VMotion.

Expertise in using EMC Control Center, Performance Manager, Watch4Net/ SRM, Prosphere, Unisphere Central, ESRS for management and monitoring of SAN components (hosts, arrays, switches, applications, and databases).

Experience in FCIP switch configuration for array level replication

Exposure to backup technologies like Avamar, Networker, Data Domain, Symantec Net Backup.

Co-ordination with EMC/Vendors to Upgrade Switch firmware, Arrays Micro Code.

Good inter-personal and communication skills, team management skills, presentation skills, and the ability to meet deadlines effectively.

Solid understanding of ITIL process.

Worked in 24x7 critical production environments.

TECHNICAL SKILLS

Operating Systems:

Windows 2000/2003/2008 R2/2012/XP/Vista/7, Linux (RH 5/6/7), AIX 5.x, HP-UX 10.x/11.x, ESX 5.0/5.5/6, Solaris 9/10

Storage Arrays/Devices:

EMC VMAX,VMAX3,DMX,XtremIO,PURE,Isilon,Vblock,VPLEX, CLARiiON CX3 & 4 Series, Centera, Celerra, VNX 1 & 2 Series, HP IBRIX, Hitachi VSP/USP,IBM SVC,IBM ESS/DS arrays,IBM XIV, NetApp filers, Cisco UCS

Management Software’s:

Unisphere for VMAX/RecoverPoint/VNX, Solution Enabler (SYMCLI), Symmetrix Performance Analyzer (SPA), Navisecli, NaviSphere Manager, Time Finder, Snap View, Mirror View, SAN Copy, EMC Control Center, ECC Storage Scope, Celerra Manager, Unisphere, ECC Performance Manager, EMC PowerPath 5.x/4.x, SRM/Watch4net, EMC Connectrix Manager, HP Command Suite, Cisco Device manager, Fabric manager, BNA,Hitachi Command Suite

HBAs:

Emulex, Qlogic.

SAN Switches:

Cisco MDS 9000 Family, Brocade 48000,DCX, 6510

Networking:

TCP/IP, FC, SCSI, Ethernet, FCIP, FCoE, iSCSI, FCIP, FTP, NFS, CIFS, NIS, DNS, SSH, Telnet, HTTP, DCHPs.

Migration/Replication Technologies

SRDF, Recoverpoint,Open Replicator, NAS Replicator, PPME, LVM,SAN Copy, BCV SNAP/Clone

PROFESSIONAL EXPERIENCE

Client: IBM Corp Oct 2015 – Till Date

Employer: Data Aixsys Inc.

Role: Storage Administrator

Environment:

Hardware: DMX4,VMAX20K,VMAX40K,VMAX3, XtremIO,PURE,Isilon,Hitachi USPV/VSP, Brocade (200, ***, ****, 5100, 6510, 6505 & Enterprise Directors DCX, Cisco MDS 9513, NetApp filers, IBM SVC,XIV,HP IBRIX

Software: Brocade Network Advisor, ECC, Power Path, Solutions Enabler, Brocade SAN Health, PowerPath tools, Unisphere for VMAX,, ESRS Gateway Server, Performance Manager, Hitachi Command Suite, Navigator, Service Now, Remedy,ECC,SPA, SRM/Watch4net

Replication Tools: SRDF, Hitachi Replication Manager, Snapmirror, VMotion,PPME, BCV/ Snap/Clone.

Responsibilities:

End to End support of storage devices.

Designing and configuring new Storage devices on analyzing requirements during array refresh projects, migration,consolidation projects

Administrating, Monitoring, Configuring & troubleshooting existing Storage Infrastructure of 15 PB Data across 3 DCs.

DR configuration/management.

Micro code/OS Upgrade projects

DR site reconfiguration project.

FCIP switch configurations for DR replications

Outage handling, root cause analysis and problem management

Service improvement initiatives to improve availability/performance of the storage infrastructure by implementing EMC best practices.

Storage Capacity Reports on Monthly bases for Capacity Planning.

Migration from legacy arrays to new arrays.

Retiring Virtual & Physical Severs, co-ordinate for Array Data erasure and cleaning up the used or old configuration in order to maintain tidy infra.

Capacity management with reclamations of retired servers space and best practices like dead space reclamations

Service Improvement Plans

Performance fine tuning and handling performance issues

Storage optimization through performance analysis and load distribution across storage resources.

Rack & Stack New Physical Server, Manage Patch Panel and running Fabric Cables, labeling.

Configuring BNA to manage the Brocade Switches.

Multi-vendor (EMC, HP, Cisco,CDS,NetApp) to resolve SAN Issues, upgrades and scheduled changes.

24/7 production support for Storage infrastructure.

ITIL ticket Management-Incidents, tasks, change requests, RCA and Problem Management.

Client: Corning Inc, NY. June 2014 – Oct 2015

Employer: Wipro Technologies

Role: Storage Administrator/Technical lead.

Environment:

Hardware: DMX 4, VMAX-1,VMAX 20K,VMAX 40K,VNX 1 Series, VNX 2 Series, VBLOCK 340, 720, CLARiiON 3 & 4 Series, Centera Model g4LP, Data Domain DD670 & 860, HP EVA (5k, 6k & 6k Series), Isilon,Brocade (200, ***, ****, 5100, 6510, 6505 & Enterprise Directors DCX8510-(4B & 8B), 48000B), Cisco MDS 9148, Gen 5 Recoverpoint Appliances,NetApp.

Software: Brocade Network Advisor, ECC, PowerPath, ProSphere, Solutions Enabler, NAVICLI, Brocade SAN Health, SANSurfer, Qlogic HBA Mgr., Unisphere Service Manager (USM), PowerPath ELMS, PP remote tools, PP viewer, SMAS, SE with SMI, Unisphere for VMAX, Logic Adapter Drivers, Storage Scope, Watch4Net, ESRS Gateway Server, Performance Manager, StorageWorks Command View EVA 9.03, HP StorageWorks, Service Now, Command View TL, WEBES Service, Networker 7.6.5, DataDomain Enterprise Manager.

Replication Tools: SRDF, RecoverPoint, PPME,VMotion

Responsibilities:

End to End support of storage devices.

Prepared System Maintenance Technical Documents (Data Center Run Book) and contributed to Successful Transition (Assumption of Services) for Storage Tower and Backup Tower.

Administrating, Monitoring, Configuring & troubleshooting existing Storage Infrastructure of 7.5 PB Data across 35 sites including 4 Data centers.

Refresh of all legacy arrays to new VNX 2 arrays.

Data Center Consolidation Project-Consolidating 9 sites across the Globe to 4 Data Centers using various replication tools with minimal downtime.

Took service improvement initiatives to improve availability/performance of the storage infrastructure by implementing EMC best practices.

Automated Storage Capacity Reports on Monthly bases for Capacity Planning.

Responsible for maintaining storage CMDB (Configuration Management Database).

Retiring Virtual & Physical Severs, co-ordinate for Array Data erasure and cleaning up the used or old configuration in order to maintain tidy infra.

Storage optimization through performance analysis and load distribution across storage resources.

Rack & Stack New Physical Server, Manage Patch Panel and running Fabric Cables, labeling.

Configuring and Testing (Running CEST Tests) of EMC ESRS Gateway Server’s and fixing ESRS connectivity Issues.

Expertise in Managing the ESRS gateway server, Policy Server & Registering the New Arrays in the ESRS Gateway Server.

Configuring CLARiiON/VNX Domain Masters & Managing multi-Domains.

Implemented & Managed LDAP Authentication across Storage Arrays and SAN Switches.

Implemented EMC Unisphere Central for centralized monitoring of CX, VNX & VNXe.

Upgraded Solutions Enablers and fixed SSL "heart bleed" security issue.

Handling Tape Rotation for Backup Exec, EMC Networker.

Performing Power cycle on HP Libraries and Renewing license Enablers on Networker, Monitoring Networker console for Alerts, Job Progress, and Tape Usage. And Coordinating with DBAs for Balancing Database Backups. And Ordering New Tapes and Managing Libraries.

Handling financial Meeting & SOX Audit. Preparing Reports for SOX Audits & Final Meeting.

Configuring BNA to manage the Brocade Switches across the globe.

Configuring Recovery point IPs, Preparing EMC Customer Configuration Document & BOM verification for the New Array Deployments.

Configuring new Arrays to Domain, ECC & Watch4Net for centralized management.

Expert in Performance tuning on Storage Arrays using tools like Performance Manager, analyzer, Prosphere, watch4net.

Co-ordinate between Multi-vendor (EMC, VCE, Brocade, Cisco & HP) to resolve SAN Issues, upgrades and scheduled changes.

Ordering, Installing & managing License for the EMC Storage Devices.

ESRS configuration of all arrays to EMC.

24/7 production support for Storage infrastructure.

ITIL ticket Management-Incidents, tasks, change requests, RCA and Problem Management.

People management of 6 member Storage team.

Client: Pitney Bowes, NY March 2013 – June 2014

Employer: Wipro Technologies

Role: Data Center Migration Project/Lead Administrator

Environment: EMC VMAX, VNX, Celerra, Cisco MDS Director Switches, IBM DS4100, Recoverpoint

Replication Tools: SRDF, Recoverpoint, SAN Copy, NAS Replicator, Open Replicator.

Responsibilities:

Configuration of new Data centers, Installing new Storage devices and servers.

Engaged in migration of the following:

900 TB of data, 200 + Unix servers,1000 + VMware servers and 100+ Windows servers from the 5 datacenters to new 2 DCs.

Replicated NAS file systems using NAS replicator tool; used open replicator for heterogeneous arrays.

Coordination of migration with application team, database team, server teams and various vendors.

Planned, tested and executed all migrations with minimal down time and user impact.

Conducted performance optimization, tuning and capacity management in the new sites after migration while managing inventory report in the new site.

SMTD updates, Architect diagram updates in Inventory with new devices details.

Client: Pitney Bowes, NY Jan 2011 – Feb 2013

Employer: Wipro Technologies

Role: Storage Administrator

Environment: Hardware: EMC VMAX, VNX, Celerra, Cisco MDS Director Switches,IBM DS4100, Recoverpoint.

Software: EMC Solutions Enabler, Symmetrix Management Console, Performance manager, Unisphere Manager, Fabric Manager, Device manager, BMC Remedy, PowerPath, VMware ESXi, VMware Vsphere, EMC Unified Management.

Responsibilities:

End to End support of all the storage devices and infrastructure.

Leading global team of 6 storage engineers stationed.

Managed 7 datacenters and 5 PB of Storage including SAN / NAS / CAS along with implementation of storage infrastructure.

Acquiring Knowledge Transition Level 3 for Storage and Backup Tower for remote management.

Integrating storage in application environment such as Oracle, SAP, SQL, Seibel, MQ, etc.

Designing, deploying and managing storage in a virtualized server environment, multi-site environments, disaster recovery solutions along with backup & recovery.

Developing and maintaining storage service level agreements.

Monitoring, maintenance and end to end support of storage infrastructure.

Planning and participating in IT disaster recovery exercises or drills.

Handling Storage and Information Security.

Participating in the design of more efficient, cost effective storage infrastructure and processes.

Creating a knowledge base for storage tower, SOP’s and best practice guides.

ITIL ticket management-Incidents, tasks, change requests,RCA and Problem Management.

Supporting the production environment and 24 X 7on-call process.

Client: Cable and Wireless, UK Sept 2007 – Dec 2010

Role: SAN/Storage Administrator

Employer: Wipro Technologies

Environment: EMC Symmetrix DMX, CLARiiON CX600,IBM DS4100, IBM DS8100 and IBM SVC, Isilon,NetApp Filers GF960 and SAN Switches CISCO MDS 9509 & 9124 .

Navisphere, DeviceManager,Fabric Manager,Powerpath,

Responsibilities:

Storage provisioning from IBM/EMC arrays through IBM SVC,NetApp filers.

Commissioned and decommissioned arrays, provisioning and reclamation of space.

Performed storage capacity planning, migration activities using native tools as per customer defined process and Patch Upgrade Tasks as per EMC Recommended Levels.

Analyzed grabs generating HEAT Reports and performance for storage environment using performance manager in EMC Control Center while preparing SAN Summary reports.

Failover/failback test of NetApp filers for yearly DR test activities.

Accountable for administration, daily operation, troubleshooting and maintenance of devices.

Conducted hardware health checks along with performance analysis on array components switches and host end.

Documented DR procedures, firmware/software upgrades, migration plans, RCA for enterprise outage/ incidents/ problems and all storage capacity reports.

Participated in meetings including storage s/w or h/w decisions.

Installed and configured of Solutions Enabler both on Windows and UNIX hosts.

SAN GET WELL project to refresh all ends of support devices in the estate with new.

24 X 7 Oncall support.

Client: Morgan Stanley, NY March 2005– August 2007

Employer: Accenture Services Pvt. Ltd

Role: UNIX Administrator /Storage Administrator

Environment: Red Hat Linux & Solaris, IBM, DELL and Compaq servers, Clariion CX300, CX500 and CX700.

Responsibilities:

Big Apple is a project supporting major banking sector company Morgan Stanley across the world along with 30,000 servers and 50,000 desktops running on Solaris and Linux.

Provided OS level support for Linux and Solaris servers. We have done OS configuration, server configuration, webservers along with several other application servers and desktop installations.

User ID creation and account management across the environment

Storage allocation, reclamations, basic performance troubleshooting.

Managing NFS and CIFS.

Worked on Veritas products like Veritas Cluster Server, Veritas Netbackup and Veritas Volume Manager along with different hardware like IBM, DELL, HP, Compaq Servers & Blades and a variety of sun machines.

Break fix management and regular patch update on all servers.

New server builds test and handover to server owners.

Coordination with all infra DC teams for scheduled maintenance activities.

Configuration of backup and recovery policy.

Monitoring of network communication and services.

24 X 7 Oncall support

ACADEMICS

2008 Post Graduate Diploma in Business Administration from Symbiosis Centre for Distance Learning, India

2004 Bachelor of Technology in Computer Science from Cochin University, India



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