Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Hudson, NH, 03051
Salary:
55K
Posted:
November 10, 2017

Contact this candidate

Resume:

Bill Stavropoulos

* **** *****

Hudson, NH *****

ac28z5@r.postjobfree.com 603-***-****

PROFESSIONAL SUMMARY

Innovative problem solver, able to pinpoint opportunities, plan, develop and market effective business strategies under challenging economic conditions.

PROFESSIONAL EXPERIENCE

Delta Management Associates, Merrimack, NH Aug 2015-Present

Corporate Recruiter

Hired to structure organization’s talent acquisition management process

Met with executives regularly to ensure high quality hiring

Actively participated in and represented the organization in professional networking associations

Lead recruiting team in organizing hiring events such as open houses and job fairs

Maintained talent acquisition tracking as well as completed drug tests and back ground checks

Dixon Golf, Tempe, AZ Jan 2014 - Present

Territory Manager MA, NH, VT and ME

Manage the Vermont, New Hampshire and Maine regions for startup golf ball company. Partner with charities, Veterans groups, booster clubs, youth sports programs and other organizations raising funds while marketing Dixon Golf products.

Cultivate and manage relationships with key clients, vendors and community partners

Entered and assigned new leads using CRM tools

Work closely with clients to identify their needs and challenges while providing solutions-oriented campaigns

Personally recruited, hired and managed team of 7-8 event reps throughout the northeast

New Age Software Services, Hampstead, NH Nov 2012-Oct 2013

Senior Account Manager

Work active accounts and focus on lead generation as Senior Account Manager helping clients with contract staffing and permanent placement recruiting services. Assisted Marketing Manager with marketing our brand through our own website, LinkedIn, Facebook, Twitter, Pinterest, Tumblr and Google+.

Management Recruiters International, Bedford, NH 2009-2012

Executive Recruiter

Responsible for account management of IT and Health Care divisions within Management Recruiters International - The Boston Group. Led marketing, recruiting and networking campaigns to local and national businesses, organizations and agencies.

Secured new business development with local and nation companies.

Through marketing campaigns, successfully positioned companies’ active growth.

Led Bedford, NH office in billing for 2011 and 2012.

Reynolds & Reynolds, Dayton, OH 2005-2008

Account Manager

Systems consultant for automotive dealerships throughout New England in the Northeast market. Trusted adviser for dealer management systems encompassing web services, finance, inventory, service department, and front end systems.

Northeast sales leader for region in 2008.

Increased territory re-accruing monthly revenue by $250,000 in 2008.

Established and developed new business contacts in region for future penetration.

Developed and maintained budget, sales and marketing plans for territory.

Delivered important forecasting information to help with sales planning and to manage customer lead time expectations.

Bill Stavropoulos Page Two

Chrysler Financial LLC, Pearl River, NY 1997-2005

Field Sales Auditor 2000 – 2005

Maintained an overview of all sales related issues with dealers. These included accounting, budgets, audits, financial analysis on capital loans and delivery or distribution issues. Responsible for the Northeast territory, New England and New York consisting of over 600 clients.

Performed analysis and provided solutions for Northeast dealers with up to $20 million in inventory.

Supported account managers with relevant financial analysis on loans and real estate ventures.

Met clients to identify and assess business controls, risks, process gaps and work-flow inefficiencies.

Credit Analyst 1997 – 2000

Collections supervisor for team of 5-7 collections specialists. In this role also provided assistance to re-finance and lease specialists in customer service department.

Performed analysis on contracts and approval to funded vendors

Responsible for company relations with legal counsel, repossession and insurance agents

DANIEL WEBSTER COLLEGE, Nashua, NH 1996 – 1997

Head Athletic Trainer

Responsible for health and safety of 10 men’s and women’s varsity and club athletic teams. Supported and organized training room and athletic facility.

Coordinated rehabilitation and training sessions with athletic team and college community.

Supervised vendor and physician relationships.

Managed student employees and intramural sports schedules.

Maintained budget for athletic training office for supplies and modalities.

SOUTHERN NEW HAMPSHIRE UNIVERSITY, Manchester, NH 1993-1996

Graduate Assistant Athletic Trainer

Responsible for assisting head athletic trainer supervise health and safety for 12 varsity sports teams. Assisted athletic department with events in field house and surrounding athletic complex.

Assisted with treatment, therapy and training sessions with student athletes.

Maintained relationships with coaching staff as it pertained to the health a wellness of their athletes.

Worked with coaching staff with providing training service for sports camps related to the university.

Coordinated with Athletic Director in regard to facility and event management with intramurals.

COMPUTER EXPERIENCE

Microsoft Word, Excel, PowerPoint, Outlook, Compas, TalentWise, SalesForce.com and many other CRM tools

EDUCATION

MBA, Southern New Hampshire University, Manchester, NH

BS, Salem State College, Salem, MA

COMMUNITY SERVICE

College of Arts and Sciences Dean’s Advisory Board at Salem State University

Hudson Youth Baseball & Soccer Head Coach

Member of the USGA

Wounded Warriors – Tough Mudder Finisher 2013

LinkedIn

http://www.linkedin.com/in/billstav



Contact this candidate