Customer Service Data Entry

Customer service professional with proven experience in reporting, quality auditing, compliance, research, data entry, process improvement, training and development. 10+ years’ experience with project management, business development, finance, and marketing. Demonstrated skills in business and technical analysis, structured analysis, human resource management, project planning. Solution provider and interfacing effectively with customers and team members, proven ability to provide results.

KEY QUALIFICATIONS

Customer Service Professional

Problem Identification/Resolution

CPR certified for Adults, children

Microsoft Office Programs

Sales

Training and Development

Team Lead

Self Motivated

Compliance Regulations

TECHNICAL SKILLS

Windows Operating Systems

Java Script

SharePoint

TCP/IP

CAD Client System

MAC Operating Systems

PROFESSIONAL EXPERIENCE

VANTAGE LIPO TECHNOLOGY INCORP 2016-2017

Monitor the operation of furnaces, boilers, water softeners, solids conveying equipment, product filters and strainers, air compressors, batch scales, reactors, tanks, and heat exchangers.

Perform various process operations involving liquid product, compressed air, water, and steam distribution systems involving valves, pumps, pipelines, and tanks.

Help perform with production projects, NASA wipes, Rain X Technology and Sodium Bromate.

HERAEUS PRECIOUS METALS, Vandalia, Ohio

Chemical Operator 2015 – 2016

Assist in the installation, set-up and operation of unique automated manufacturing machinery and ensure continuous operation.

Analyze metals sample products to ensure metals are stored properly. Calculate material requirements and collect appropriate materials.

Monitor plant to ensure efficient production. Monitor patrol tanks and troughs to ensure tanks are within regulation. Regulate and shut down equipment when required.

Troubleshot equipment for malfunctions and repair damaged equipment.

IOFINA CHEMICAL, Covington, Kentucky

Chemical Operator 2013 – 2015

Operation of chemical equipment, monitor and regulate flow of steam, air or oil. Operate panelboards, control boards and semi- automatic equipment. Interpret chemical reactions on monitors.

Analyze chemical sample products to ensure chemicals are stored properly. Calculate material requirements and collect appropriate materials.

Monitor plant to ensure efficient production. Monitor patrol tanks and troughs to ensure tanks are within regulation. Regulate and shut down equipment when required.

Troubleshot equipment for malfunctions and repair damaged equipment.

GARDEN MANOR NURSING HOME, Middletown, Ohio

Activities Coordinator 2012 – 2013

Assist and monitor residents in activities programming that meets their abilities, needs and interest.

Provide basic resident care under direction of nursing staff. Performed care required duties.

Assist and monitored resident call signals.

Assist in onboarding and off boarding residents to environment and routines upon admission and exiting facility.

DILLARDS, Cincinnati, Ohio

Customer Service and Sales Associate 2011 – 2012

Customer Service and sales. Merchandising garments, maintaining store standards and performing register duties.

Input data entry information using CAD client system.

Promoted to team lead role, assisted with training junior sales associates.

Performed quality checks; work towards balancing quality, excellence, and timeliness among associates. Received numerous awards and recognitions.

OHIO PRESBYTERIAN RETIREMENT SERVICES, Monroe, Ohio

Activities Coordinator 2005-2010

Assist and monitor residents in activities programming that meets their abilities, needs and interest.

Provide basic resident care under direction of nursing staff. Performed care required duties.

Assist and monitored resident call signals.

Assist in onboarding and off boarding residents to environment and routines upon admission and exiting facility.

EDUCATION

Bachelor of Science in Physical Therapy

SINCLAIR COMMUNITY COLLEGE, Mason, Ohio, 2014

Bachelor of Science in Business

CINCINNATI STATE COMMUNITY COLLEGE, Cincinnati, Ohio, 2012

Contact this candidate