Customer Service Sales

Michael O. Hogan

**-** **** ******, *** *R M: 614-***-****

Astoria, NY 11102 Email: *********@*****.***

Summary

Versatile Finance and Operations Executive with a proven track record of achieving dramatic results in entrepreneurial, turn-around, and well-established companies. Innovative, thought leader, builder of high performance, highly motivated organizations that deliver superior results. Passionate, with a relentless commitment to excellence who possesses a blend of strategic thinking and operating management skills.

Professional Experience

Monsieur Touton Selection, LTD, New York, NY December, 2012 – Present

CFO / COO

Responsible for Finance, Supply Chain, IT, HR, Real Estate Management, Customer Service, Banking, Risk Management, Strategic Planning, Legal, Regulatory Compliance and managing 3PL relationship for a privately owned multidivisional / multistate $150mm+ National / International Wine & Spirits Importer and Wholesale Distributor who’s sales have increased by more than 75% since 2013.

Specific Accomplishments:

Partner with the CEO and management team to establish goals to improve performance and promote continued growth. Create strategies and tactical plans as well as performance measurements and reporting to assist departments in achieving and exceeding targets.

Manage 3PL and trucking relationships in 11 states from Florida to New Hampshire, including 7 warehouses with $150k to $20mm in inventory.

Have direct report in 6 states (NY, FL, MD, VA, MA, DE) and soon to be 7 (NC)

Opened operations in the States of Florida and Delaware, working with State and Federal regulatory agencies to be in full compliance. Set up distribution operations, sourcing warehouses and equipment, supervising build-out, negotiating leases and 3PL relationships, hiring personnel, managing turnover and managing inventory.

Negotiated the purchase and furnishing of 2 warehouses, including securing funding, tax abatements renovating and equipping for both.

Renegotiated line of credit from $24mm to $30mm with reduced fees and less complicated structure while reducing actual loan balance by $4mm.

Moved Health Plan to a semi-self-funding model through company subsidized higher deductibles, offering 3 plan options, bringing the plan into regulatory compliance, resulting in annual savings of $600k-$800k.

Renegotiated relationships with 3PL Warehouses and Trucking companies, reducing costs by $1MM across states, including purchasing vehicles and taking over some delivery, improving service.

Reorganized IT, Compliance and Graphics departments to allow for quicker turnaround, increasing project output by more than 40%-60% year over year with no additional staffing.

Restructured Supply Chain, reducing stock outs and inbound / consolidation freight costs and automated many processes, resulting in annual savings of $500k and reduced inventory by $3mm.

Implemented new Chart of Accounts and Financial Reporting system to allow for Strategic and Annual Operating Planning and Analysis, including working with tax and legal to establish succession planning and for passing the ownership to the next generation through stock grants and trusts, minimizing tax impact.

Restructured corporate structure to simplify annual audit and tax filings, reducing audit fees by more than 30%.

Worked with 3PL and Auditors to reduce Annual Physical Inventory by one day.

Set up Cash Flow / Requirements Forecasting model aiding in managing seasonality, ensuring positive cash flow.

Implemented Expensify and integrated with company credit card data and ADP to smooth payment of expenses.

Michael O. Hogan Page Two

Citarella Fine Foods companies, New York, NY February, 2011 – December, 2012

COO / CFO

Responsible for Operations (Distribution, Manufacturing, Logistics), Finance, IT, HR, Purchasing, Real Estate Management, Customer Service, Banking, Risk Management, Strategic Planning, Property Management, M&A Analysis, Legal, and Regulatory Compliance for a privately owned multi-divisional $200mm+ Gourmet Food Retailer, Manufacturer, and Wholesale Seafood Distributor.

Specific Accomplishments:

Established weekly Executive and Management staff meetings to foster a more cohesive team, begin Strategic Planning and Annual Operating Plan initiatives, and establish succession planning and cross training programs to define who we are and where we want to go.

Assumed temporary operational responsibility for Distribution and Manufacturing Operations. Completed WMS implementation, documented and standardized processes and job descriptions, implemented KPI’s and KFI’s, reduced staff by 20+%, instituted Performance Bonus Plan, instituted monthly meetings with Store Managers.

Process Mapped and Reorganized Fish Distribution business, eliminating steps and staff, reducing costs by $800k and increasing capacity sales of delivery business by more than 25%

Implemented COGS module of MAS500. Initiated BOM/BOO project to document and cost all processes.

Created Labor Analysis and Planning model for Retail stores, reducing staff and allowing stores to expand hours and ensure proper coverage, reducing headcount by an average of 5% across stores.

Restructured Purchasing department and reviewed all cost / pricing trends, implementing “Zone Pricing”.

Moved Health Plan to self-funding model with a stop-loss protection resulting in annual savings of $850k-$1.2mm.

Negotiated two new Lines of Credit, $8mm operating and $3.5mm New store opening / Capital Equipment Line

Set up Cash Flow / Requirements Forecasting model aiding in managing seasonality and ensuring positive cash.

Monarchia Matt, International, Armonk, NY July, 2008 – February, 2011

COO / CFO

Brought in by Venture Credit group to turn-around a failing investment. Responsible for revamping all Distribution Operations, Logistics, Supply Chain, Finance, Banking and Factor relations, IT, Human Resources, Board Relations, Strategic Planning, M&A Analysis, Legal, and Regulatory Reporting for a $24mm International Wholesale, Retail and online Wine business with operations in Hungary, South Africa and the US.

Specific Accomplishments:

Completed the recapitalization of the company with primary lender / fund, swapping debt for stock, sourcing a new ABL lender and establishing a $9.5mm line of credit saving $1.6mm per year in interest charges and fees.

Given Full P&L responsibility, reinventing fulfillment, automating the process to create a “no-touch, low touch” transaction, revamped pricing /commission structure, implemented direct marketing efforts, and worked with 3PL warehouse to create live data exchange, improving margins and a scalable system, saving $1.1mm / year.

Reorganized corporate structure to bring company into Regulatory compliance, and protect core business lines from chapter 11 filing by the main entity by creating separate Wholesale, Retail, and Winery entities.

Negotiated settlements with vendors, reducing outstanding past-due trade debt from $6.7mm to $3.1mm while keeping supply lines open as part of strategic efforts to carefully guide the main entity through a chapter 11 filing.

LiquidXS.com, New York, NY July, 2002 – July, 2008

Chief Financial Officer, VP of Finance and Operations

Responsible for Financial area, IT, Distribution, Purchasing, Strategic and Financial Analysis & Planning, Investor & Board Relations, M&A Analysis, Legal, Regulatory Reporting for an $8mm b2b/b2c eCommerce Inventory Liquidation Company that was 2 years post start-up when I arrived and we grew to tracking to $100mm in annual sales pre-merger.

Specific Accomplishments:

Implemented MS Great Plains, including integration to Web based operations system and third party warehouse.

Revamped IT, establishing “PAL” (Programmer at Large) program, integrating IT into Operations and Finance.

Spearheaded 3 rounds of VC Capital infusion for a total of $6mm and negotiated a $6mm operating line of credit.

Revamped HR / Benefits, including cafeteria Plan, 401-k, Hiring Process, HR Manual, and Stock Option Bonus.

Michael O. Hogan Page Three

Lifeline Mobile Solutions, Inc., Columbus, OH October, 1999 – July, 2002

CFO, VP of Finance and Operations

Recruited to turn around a company losing $500m on $4.0mm in sales per year. Responsible for Finance and Operations, including Manufacturing, Purchasing, Investor/Board Relations, Project Accounting, IT, HR, and DoD / GSA / Regulatory Reporting for a $22mm, privately held, Medical and Specialty-Use vehicle construction and manufacturer.

Specific Accomplishments:

Led changes in finance, operations, purchasing, and sales, resulting in ‘02 profits of $1,185m on $15.8mm in sales, $1,776m on $22.1mm in sales in ‘03, and projected $3,102 on $34.3mm in sales in ‘04.

Completed reverse IPO, taking the company private after a prior unsuccessful IPO. Negotiated final settlements on claims with the bankruptcy trustee and 3,000+ shareholders. Primary interface between Investors and Board.

Negotiated the purchase and financing of a $2.2mm, 100,000-sq. ft. manufacturing facility through an Industrial Development Revenue Bond issue, as well as a combined Line of Credit of $1.25mm with Bank One.

Mueller Co., Inc., Decatur, IL December, 1997 – October, 1999

Division Controller

Responsible for Finance / Admin, including 10-k/10-q Reporting, Strategic Planning, IT, and ERP implementation (JD Edwards) for a $350mm multi-location manufacturing & foundry division of a publicly traded corporation.

Specific Accomplishments:

Implemented controls bringing department into ISO compliance, resulting in the first “Clean” audit in 2 years, as well as reducing the closing process to 2 days. Reduced Workers’ Compensation costs by 20% through aggressive management of the process and a monthly review process involving all senior managers.

Monon Corporation, Monon, IN March, 1995 – December, 1997

Controller

Responsible for Finance, MIS HR, Safety & Environmental, OSHA & IDEM for a $310mm truck-trailer manufacturer.

Specific Accomplishments:

Leader of the MAPICS XA ERP Implementation Team.

Created Analysis of Labor, production and trucking fleet, resulting in reduced leased employees / vehicles and outside trucing services, saving the company $10mm-$12mm / year.

Negotiated reduction of $2mm in OSHA fines to $800m in remedial improvements.

Saved $150m per year through Sec. 29 Alternative Energy Tax Credit. Attacked workers’ compensation, absenteeism, & unemployment claims, achieving a total savings of $1.5mm.

Education / Certifications

Hunter College, NYC, B.S., with Honors – Accounting, 1990

CPA Exam, North Carolina, 1992

Other Skills

ERP Project Management, MAS200, MAS500, Great Plains (Microsoft Dynamics), JD Edwards, MAPICS, QuickBooks (Pro and Enterprise). Proficient in MS Office, Windows, MAC OS, Novell, Peachtree, Lotus, FRX, Crystal Reports.

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