LEENDERT M. INTVELD

PROFESSIONAL SUMMARY

Experienced Program and Project Manager (certified PMP), IT Manager/Director and Technical Support Specialist with business savvy and great customer service attitude and skills. Experienced leading small teams working in defense research, education, government, healthcare, banking, manufacturing as well as IT environments. Combines loyalty, intelligence, business insight, knowledge and enthusiasm and is always open to learn and explore new opportunities/challenges.

Masters in Aerospace Engineering (heavy on IT), reserve officer in NL Navy, Microsoft MCSE, MCTS and MCP certifications as well as business insight based on working for MBA type post-graduate program at MIT. Knowledge of PMI, Lean and Agile Project Management principles. Great attention for detail combined with excellent understanding of the big picture, to understand relevance of any project for the larger organization.

Career highlights are:

1.14 years in defense research. Built up team and program management in close cooperation with Army and Air Force project officers.

2.16 years in IT, as Technical Support Specialist, IT Manager/Director, Project Manager as well as Technical Trainer.

3.2 Years volunteering for Quad City Stamp Club as Secretary and as director of its annual Stamp Out Cancer Auction

Acquisition and Implementation of company-wide applications, Design and Implementation of network infrastructure, Selection and Implementation of VoIP phone system, Consulting/Design/Implementation of various Document Management Support systems for various customers.

TECHNICAL EXPERIENCE

Team Leadership Project/Program Management Communication Training Network management/administration Active Directory/Access Management and Network Security Server management Application Management

Business and Risk Analysis Consulting Customer Relationship Strategic Analysis Streamlining Solutions Cost Reduction Problem Resolution

PROFESSIONAL EXPERIENCE

Quad City Stamp Show – Stamp Out Cancer Auction June 2015 – Now

Volunteer Director of Annual Stamp Out Cancer Auction

Organized and managed project last two years, raising $ 15,000 for American Cancer Society

Planning, Managing all volunteer activities and Communications with donors, media and potential bidders

Insight Global LLC, Cincinnati, OH May 2016 – August 2016

IT Manager

Cisco based network infrastructure & security, servers, PCs, laptops, printers and copiers plus phone system.

Active Directory, servers and workstations administration/management/support plus applications

m-hance Ltd./Maxima Solutions, Cambridge, MA June 2007 – December 2015

Technical Support Specialist

Managed Implementation/Upgrade and Support projects for secure Document Management System products for midsize/large companies in Healthcare and Banking environments, including SharePoint-based solutions.

Main point of contact for US customers for those DMS systems.

Provided consulting, technical training and demonstrations, often leading to new projects.

Town Of Milford, Milford, NH June 2000 – March 2007

IT Manager/Director

Fulfilled key role as prime IT person for Town of Milford (NH), designing, implementing and maintaining entire technology infrastructure (all computers, servers, network infrastructure, phone systems, and other peripherals).

Successfully designed and implemented MS Windows 2000/2003 active directory to support Town of Milford’s transition during migration from Novell file server to MS Windows 2000.

Implemented full Active Directory design for multi-location, multi-domain town-wide network, computers and servers and peripherals, including the consolidation of 3 independent NT 4.0 domains at different geographic locations into single active directory based domain.

Slashed costs by implementing various process improvements, including fiber-optic cabling between downtown municipal buildings, while great improving inter-location connectivity.

Designed and Implemented migration from Windows NT 4.0 domain with Windows 98 clients into Windows 2003 active directory domain with Windows XP clients for Police Department.

Introduced digital network printers and copier systems to replace older analog copiers and local desktop printers.

Implemented professional Ethernet 5/5e/6 cabling and managed switches in all municipal buildings, replacing old wiring with hub and switches to improve network performance.

Completed VoIP phone system project from start (writing RFP/evaluation) for Town of Milford, providing significant cost savings as well as much improved functionality.

E/TAC, Nashua, NH December 1999 – June 2000

Technical Trainer/Technical Writer

Trained students for Microsoft Windows networking certification courses.

Developed training course for advance firewall system (Raptor/VPN)

MIT-SDM Program, Cambridge MA April 1998 – August 1999

Curriculum Coordinator for Post Graduate Distance Learning Program in Systems Design and Management

Administration of resources, scheduling for curriculum

Student counseling with regard to their electives

Organized highly successful international business trip to Europe for 20 + students and staff.

TNO/FEL, The Hague, Netherlands April 1985 – March 1998

Operations Research Specialist, Project/Program Manager, Coordinator in Helicopter and Air Defense Studies

Acquired and completed many projects from start to finish for air defense and helicopter studies for Royal NL Army and Air Force, either personally or as project manager of small teams.

Built up multi-year study program in coordination with and in support of Royal NL Army/Air Force project officers.

Worked 1 year in UK, while posted their as representative for Royal NL Army, as part of UK / NL agreement.

Participated as national representative in several NATO Working Groups.

Head of section, responsible for all Operations Research Air Defense Studies for Army and Air Force.

EDUCATION

Technical University Delft, Netherlands

MSc Aerospace Engineering (Stability & Control),

Certified PMP, passed exam October 25, 2017

Various internal courses at TNO in Netherlands, 1985-1997

Project Management,

Customer relations/communications,

Research Management/Leadership

6 Microsoft courses completed for Windows 2008 server Administration, 2012

MCTS WSS 3.0 and SharePoint 2007, completed in 2009

MCSE Windows 2003 certification, New Horizons, Nashua NH, 2008

Various IT courses: New Horizons, Nashua NH and Axent, Waltham MA, 2000-2009

MS Exchange 2000/2003 server,

MS SQL 2000 server,

AS-400 Systems administration,

Raptor Firewall

MCSE NT 4.0 certification, E/TAC Inc., Nashua NH, 1999

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Military Service (conscript) completed with rank Royal (NL) Navy Reserve Lieutenant 2rd class, 1983

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