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Customer Service Management

Location:
San Antonio, TX
Posted:
November 10, 2017

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Resume:

PO Box ****

San Antonio, TX. *****

E-Mail: ac28v0@r.postjobfree.com

Cell Phone: 210-***-****

210-***-****

Resume

Luis Molina

Objective:

Obtain an entry or upper-level position within an organization that can use my experience

and lead to advancement.

Education:

San Antonio Collage U.C.L.A (California): Associate Degree.

Texas State University: BA Management.

Bilingual English and Spanish

Previous Jobs:

City of San Antonio: Park Police

VA Administration: Payroll Clerk

Fort Sam Houston: Military Pay

'' '' '': Accounting

'' '' '': Voucher Examiner

'' '' '': Travel Examiner

US Govt IRS: Collections Officer

Commissary Officer: GS 12

Experience:

City Police : Rules and Regulation: Patrolled various areas of the city to monitor safety of

citizens, answer calls of non-emergency and emergency. Arrested citizens of certain violations,

and answer certain questions of citizens concerns.

VA Administration Payroll Clerk: Train employees who were designated as timekeepers

of various sections on how to record time cards.

Ensure proper deductions were made to each employee such as : annual leave, sick leave,

comp time, and proper deductions such as insurance, union dues, etc.

Military and Civilian Pay Regulations: ensure proper payments made to the military

personnel if a problem occurred correct payment problem. Ensure military person received

their leave and earning statement and ensure proper posting of deductions requested by service

member and resolve any payments and deductions uncured.

Accounting Procedures and Record Keeping: Ensure proper posting of accounting records

were posted to accounts receivable and accounts payable. Corrected any and all error posted.

Voucher Examiner: Audits and Process for payments to company, examined all documents

submitted to accounting department for verification and correction of error posted.

Travel Examiner: I ensured all personnel who submitted theirs travel vouchers, at the and

of theirs travel were recorded properly according to the joint travel regulations and verified

receipts of travel.

IRS: Collecting of Delinquent taxpayers, file liens, prepare tax for citizens, seize

bank accounts owed to U S Govt., seize property and sell, also acted as a skip tracer,

to locate citizens in default.

Commissary Officer: I plan, direct, coordinate and supervise employees. I write and

develop store procedures and implements store policy. To include writing employee job

descriptions and evaluations of employee every six months ( Appraisal/Evaluation).

I am in charge of store, Safety, Security and Sanitation. I merchandise, market, control

inventory and analyze. I provide customer service and deal with any problems that may arise and

provide equitable solution. I ensure internal control are in writing are compliance.

. Executive Office Management. .Business Communication.

. Confidential Correspondence. .Organization & Leadership.

. Time Management & Prioritization. .Prioritize & Execute Tasks in High-Pressure Situations.

. Schedule Coordination & Maintenance. .Collaborative Environments.

. Process & Performance Improvement. .Organizational Behavior & Human Resources.

. Diversity equity in the Workplace.

Managed all administrative functions, coordinated with payroll and schedule meeting

prepared correspondence for executive management and supervisor.

Additional skill in collaborating with management to determine needs. Strong interpersonal

skill interface effectively with coworkers, demonstrated ability to prioritize multiple tasks meets

deadlines, and provide quality service, efficient improving work-flow, managed and organized

client files to insure accuracy of information and payment schedule.



Contact this candidate