Sales Manager
Resume:
V IDESH
RAMDASS
I n s i d e / O u t s i d e S a l e s
M a n a g e r
PROFESSIONAL PROFILE
Results-oriented Sales Professional with years of experience and competencies to oversee customer engagement strategies to make a difference within the organization in high customer satisfaction, effective problem resolution, and revenue generation. Spearheads the maximizing of sales performance through the development of competitive selling strategies, managing overall profitability including marketing, margin and resource allocation and through sales force development, coaching and training.
Thinks strategically with a pro-active, solution-oriented approach to situations
Exhibits behavioral styles that convey confidence; making a good first impression and representing the organization in alignment with its values
Provides expert orchestration of revenue development, sales optimization, and resource management
Spearheads the management of progress and results of accounts assigned, while engaging in high-profile activity across strategic client groups
Utilizes consulting experience and management expertise to build and develop strong working relationships
Familiar with overseeing a large number of accounts, as well as at-risk clients and determine the proper action plan
Monitors and analyzes account performance and trends to determine adjustments to dealer expectations, goals, and objectives in order to achieve and / or exceed revenue generation and additional metric results
Generates additional revenue by harvesting existing accounts for additional stores and products, while continually working on turning around low activity or non-activity accounts
Determines needs for additional resources in order to maintain continued success with all clients
WORK EXPERIENCE
WHITE PLAINS KIA – WHITE PLAINS, NY 10/2017 TO PRESENT GENERAL SALES MANAGER
KEY CONTRIBUTIONS:
Spearheads efforts for all salesperson training/coaching. Handles marketing campaigns to increase brand awareness of the company, as well as reach potential customers in various market niches. Ensures adequate inventory at all times. Works towards sales quotas to generate revenue. Facilitates positive customer interactions to increase retention and grow customer referral base.
V & A AUTO, LTD. - MONTVALE, NJ 3/2013 TO PRESENT
OWNER
KEY CONTRIBUTIONS:
Performs consulting with dealership. Sets up processes and creates strategies to be more profitable with inventory and wholesale. Trains sales personnel in various areas. VOLVO – WAPPINGERS FALLS, NY 3/2015 TO 9/2017
DIRECTOR OF FINANCE
KEY CONTRIBUTIONS:
Helped arrange the customer financing and presented additional products that enhance their vehicle and ownership experience. Accurately submitted deals to lenders for approval, made credit decisions, and effectively closed deals. Ensured all deals are fully compliant with local, state and federal guidelines. Prepared paperwork, contracts and delivered deals. Accurately audited team deals Post-Sale. Ensured the expeditious funding of all contracts. Displayed proficient at structuring deals for maximum profitability and collectables.
CONTACT
CAREER
HIGHLIGHTS
Changed a Volvo store from
$400 to $1300 per copy in
F&I by changing processes
Through leadership and
perseverance, turned an
under-performing store for
only 35 units to over 100
units with an 18 month time
period
Accomplished the highest
honors in sales management:
Platinum Society five years in
a row by ranking 37 out of
400 stores
Earned Sales honors with
BMW of Tenafly for The Best
Team Building and Profits
#1 in Customer Service Index
Supervised store ranked #3
out of 420 stores (Park Ave.
BMV
ac28sm@r.postjobfree.com
9c Franklin Ave.
Montvale, New Jersey
07645
WORK EXPERIENCE CONT’D...
JACK DANIELS MOTORS – FAIR LAWN, NJ 4/2014 TO 3/2015 GENERAL MANAGER
KEY CONTRIBUTIONS:
Created and organized all sales activities for the new car sales department. Handled the recruitment, hiring, and developing of staff for a high performing retail sales force. Established positive relationships with customers to increase brand loyalty. Met monthly forecast for sales volume and sufficient gross to meet profit objectives. Maintained vehicle inventory. Ensure that salespeople were informed of all new inventory and current advertising efforts, including rebates and incentives. Appraised all incoming used vehicles. Enthusiastically assisted sales people in customer interactions. Provided interactions and opportunities to enhance customer satisfaction during the entire purchase experience. Supervised new car sales associates to ensure individual and department sales quotas were met. Assist new car sales associates in closing sales as needed. Demonstrated behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors. Accomplishment:
Partnered with the Financial Services Department to develop and coordinate best practices for the most efficient and effective sales approach MERCEDES BENZ OF NANUET – NANUET, NY 2/2012 TO 2/2013 SALES MANGER
KEY CONTRIBUTIONS:
Supervised a sales force of 12 Automotive Sales Associates. Supported the sales team in writing proposals and closing contracts. sales department budgets and monitored all expenditures towards that budget. Ensured new hires receive appropriate and applicable training in all aspects of the company policies, procedures, technology and products.
BMW OF TENAFLY – TENAFLY, NJ 9/2007 TO 2/2012
SALES MANAGER
KEY CONTRIBUTIONS:
Provided various types of sales support to sales team to write proposals for purchase and close automobile sales contracts. Analyzed sales trends and market to develop realistic and required quarterly and annual sales department budgets. Made fiscal determinations on sales staff budget expenditure approvals. Planned and directed staff training and completed critical competency feedback to staff via performance evaluations. Contacted customers by phone and email in response to inquiries. Promptly resolved all customer requests, questions and complaints. Built relationships with customers and the community to establish long-term business growth.
PARK AVE BMW – MAYWOOD, NJ 9/2004 TO 9/2007
SALES MANAGER
KEY CONTRIBUTIONS:
Supervised a sales force of 22 Sales Associates. Supported the sales team in writing proposals and closing contracts. Developed quarterly and annual sales department budgets. Planned and directed staff training and performance evaluations. Reviewed operational records and reports to project sales and determine profitability. Reviewed sales expenses for approval.
Accomplishment:
Exceeded regional annual sales target by 35%
Increased regional market share by 30% within 10 months SKILL
COMPETENCIES
New & Pre-Owned Automobile
Sales Management
Employee Training
Customer Satisfaction
Technology
Networking
Leadership
Solution Developer
Goal Oriented
Multi-tasking
Exceptional Sales Results
CRM Tools
ADP
Dealer Track/AAX
Higher Gear
V-Auto Tool
Era
Reynolds & Reynolds
Auto Alert
Strong Knowledge of F & I
Financial Acumen
EDUCATION
ASSOCIATE OF SCIENCE
DEGREE IN BUSINESS
MANAGEMENT
Bergan - Paramus, NJ
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