Customer Service Representative

Professional Summary

Skills

Work History

CRYSTAL TRUITT

**** ****** *****, *******, ** 30904 • Home: 706-***-**** • ***************@*****.*** Warehouse worker with strong work ethic and 1+ years hands-on experience. Focused sales professional highly effective in establishing and maintaining relationships with potential and existing clients. Extremely motivated and ambitious. Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Cash handling and management

Positive and friendly

Excellent work ethic

Organized

Innovative

Flexible schedule

Twister Operator, 05/2017 to 10/2017

Shaw Industries - Plant 78 – Aiken, SC

Implemented process changes.

Procured materials and supplies to complete daily tasks. Handled preventive and corrective maintenance to maintain proper equipment safety and functionality.

Evaluated procedures and results for accuracy and to determine appropriate next steps. Developed deep understanding of regulatory requirements concerning quality, reporting standards, emergency notifications, permit renewals and inspections. Customer Service Representative, 05/2015 to 05/2017 Jiffy Lube – Augusta, GA

Operated a cash register for cash, check and credit card transactions with 100% accuracy. Stocked and replenished merchandise according to store merchandising layouts. Priced merchandise, stocked shelves and took inventory of supplies. Cleaned and organized the store, including the checkout desk and displays. Handled all customer relations issues in a gracious manner and in accordance with company policies.

Education

Welcomed customers into the store and helped them locate items. Educated customers about the brand to incite excitement about the company's mission and values. Answered customer telephone calls promptly and in an appropriate manner. Sales Associate/Cashier, 01/2013 to 05/2015

Murphy Express – Augusta, GA

Stocking and cleaning the store.

Sold money orders.

Processed cash and credit payments rapidly and accurately. Greeted customers in a timely fashion, while quickly determining their needs. Accurately logged all daily shipping and receiving orders. High School Diploma: 2002

Lucy Craft Laney High School - Augusta, GA

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