Project Manager Management

PAOLA LOPEZ

Aconcagua *** UF ***-Buenos Aires-Argentina

+54-348-******* / *****.*********@*****.***

ACCOMPLISHMENTS

** ***** ** ********** ** successful leading of major projects, with multi-region impact and in different languages and cultures

Managed multiprojects, budget USD 300M, with no financial loose and within agreed timelines, achieving successful implementations which were transparent to clients and accomplished with no unscheduled downtime.

Led teams in different regions, focusing on BIZ objectivesand tracked progress to ensure project milestones were completed on time, budget and with desired results.

Built strong and effective relationships between the various teams across the Regions

Identified risk factors and defined mitigation plans to avoid impact to the projects

EXPERIENCE

Demand Management Coordinator – (2013-Present Day) – CITIBANK

IT Business Sr. Analyst for LATAM

Coordinated LATAM Demand Management Process with Regional, Global, Business and Local Technology, for the Major Releases, which include approximately 70 projects.

Optimized the use of Resources based on Capacity Analysis of each factory, making sure that GCT has the capacity to implement the projects requested by Business, based on their budget.

Improved the process of information reporting, showing metrics relevant to the progress and process. These reports are used by senior Management to monitor the Demand cycle.

Increased Sizing process to 85% of projects sized on time, compared to 40% on previous Releases.

Drove the Fit Assessment completion on time, versus 6 week delay in previous Releases.

Regional Card Technology Project Manager (2007-2013) - CITIBANK

Project Manager for LATAM (Argentina, Uruguay, Colombia, Perú, Venezuela) & CA (Honduras, Panamá, Guatemala, Costa Rica, El Salvador, Nicaragua)

Implemented Credit Card LATAM multi-projects, which include approximately 15 requirements, according to agreed timelines.

Completed, on time, projects mandated by Associations such Mastercard & Visa, with impact on all LATAM, Central America & Brazil. Projects Budget: USD 200M

Deployed of projects defined as critical by Business such as Chipcard migration for Perú and CA Region and Mastercard Principal Member project for Argentina

Business Representative ARGENTINA/URUGUAY (2005-2007)

Project Management of Argentina, Uruguay projects

Excelled in liasing between Business and multi-regional technical teams to achieve on time, on budget and on spec projects completions.

Resolved numerous project issues such as resources shortages and scope gaps between Business needs and technical teams understanding of requirements.

Supported the articulation of project goals and scope, translating Business needs into requirement documents

Datawarehouse Sr Project Analyst - Argentina (2004-2005)

Led integration of Local Module with Global Credit Cards Platform

Coordinated multi-area teams to complete the integration of Local DWH with Credit Card Global platform, assuring no impact to critical information required by Business

Trained users in the extraction of information under the new model

Quality Service ISO 9001 Projects Sr Project Analyst (2002-2004)

Implementation of ISO 9001 Certifications

Drove quality improvements to processes and completed ISO 9001 certification for those processes.

Ensured Training of Quality System resources in ISO 9001 Policies, and get them to implement in, in their processes, the ISO tools.

Conducted internal audits in other companies of the same group in ISO 9001 guidelines for certifications

Provencred Synergy Project Manager Analyst (2000-2002)

Project Leader of synergy projects. Scope: companies within Citigroup.

Implemented the synergy of main processes such as Statement Printing and Cards Embossing according to Citibank standards

Created cost-benefit analysis that were used as a basis of decision making for projects.

Branches Project Manager (1998-2000)

Provide lifecycle management over all phases for projects with impact on all Argentina Branches, 80, and an approximately total of 1.000 users.

Led deployment of infrastructure innovation projects, and ensured internal resources were fully trained in the use of new technology.

Directed roll out of new software and systems which allowed improvement on Braches processes.

Trainee in Cards Distribution Area (1996-1998)

Diners Branches Administration Support

Supported Manager in the administration of 6 Diners Minibranches

EDUCATION

1992-1999 Universidad Argentina de la Empresa - Argentina

Bachelors Degree (February 1999) - Area of Study: Accountant

SKILLS Word, Excel, Powerpoint, Access, Oracle Discoverer (DWH tool), Credit Cards Software

Project Management: Planview, New Work Order, Sharepoint, MS Project, Visio, Quality Center

Languages: Fluency in English, spoken and written. Spanish

AWARDS Real Time: Discoverer project: 2011

Galaxy of Thanks: Association Compliance 2012

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