CHE GARLYN PLETE

Purok *B Alnil Homes Sub Camp Phillips Agusan Canyon Bukidnon/Philippines/ 091********/ac28ga@r.postjobfree.com

Objective

To build a career where I can apply the attitude, knowledge and skills I have.

Experience

WeUsePayPal

Non-Voice Customer Care Representative/ December 2015- December 2016

Responsible in providing excellent customer service experience.

Answering queries of customers through chat and email.

Ensuring that customers concerns will be answered, reported and resolved in a timely manner.

Cancel and upgrade orders as per customers preference.

Represents our company to customer when being asked about information about the company and our products.

Responsible in updating customers with the orders that needs to undergo verification process.

Offers alternative items to customers when item that was originally ordered was out of stock.

Cancelling orders that did not pass verification process/refuse to go through verification.

Work with customer service manager to ensure proper customer service is being delivered.

Nutrition Club Manager : June 27, 2012 November 15, 2015

I am a trained wellness coach handling wellness evaluation and meal program for people who needs nutrition.

I oversee the day to day activities that go on in the health club establishment.

I manage all the staff including physical fitness activities, nutrition program, weekly training and other employees that perform services we provide.

I am responsible for keeping equipment clean and in good shape and ordering new parts and supplies when needed.

I use marketing strategies and techniques to promote our services and attract new customers.

I use these strategies to perform analysis on types of new services they could provide for their club.

I work with my employees to develop and schedule classes and come up with promotions we can advertise for customers.

I am in charge of all aspects of maintaining the business and making sure clients and employees are satisfied.

Hotel KORESKO

Housekeeping Trainee

To ensure that high standards of cleanliness are maintained throughout the hotel, with the supervision and inspection of all guest rooms and areas.

To be fully aware of all hotel services and activities.

To allocate areas of cleaning on a daily basis fairly, in accordance with hotel procedures and hotel business.

To ensure the correct use of cleaning agents on all surfaces.

To assist with the periodic cleaning of areas as requested.

To be fully aware of and comply with hotel and company rules and regulations.

ST. AGUSTIN TRAINING CENTER

PROCESSING OFFICER/ EXECUTIVE ASSISTANT April 2007- January 2008

Handled the filing of CAC forms to the TESDA-Region X

Processed the assessment results for the NC ll Licensure Examination.

Entertain inquiries, receives and return calls to clientele.

Review test roster and prepares for candidates including those for special accommodation preparation.

Check in candidates and verify identifications .

Explain the test process briefly.

Help candidates to place all personal belongings in a personal locker .

Escort examinee to assigned test station.

Help the examinee begin the tutorial/test.

Answer any questions before the timed portion of the test begins.

Monitor examinees .

Record and report all problems or discrepancies in a timely and efficient manner that arise in connection with an exam, a candidate or the testing center itself.

Print the test results after the candidate completes the test.

Perform daily site opening and closing

Assure equipment is operational and test stations are free of extraneous materials

Review transmissions logs (uploading of current day’s test results & daily downloading of examinations and site schedule) from software that automatically connects to hub system periodically

Monitor supplies inventory and order as necessary

Communicate and work with VSS technical support to investigate and fix technical issues

Test Center cleaning if applicable

LORNA MARIE Z. ABAS

CAREGIVER/ September 2005-March 2007

Responsible for getting V/S of my Cerebral Palsy patient.

Provided assistance during ambulation and administered medications.

Responsible for morning and bedtime bath.

Assist in physician’s consultation and visitation.

Help feed,dress and bathe the patient.

Make sure the patient eats and get rest

ATTY. EDITHA P. TALABOC

PERSONAL EXECUTIVE ASSISTANT/ January 2002-August 2005

Responsible in filing all documents needed in the court.

Responsible for follow up and court hearing schedules.

Responsible for documenting clientele.

Responsible for calling and follow through schedules for client’s court hearings and appointments.

Responsible for organizing office documents and all important paper works.

Nicanora B. Bandala

CAREGIVER/ January 1999 – December 2001

Responsible for getting V/S of my Breast Cancer patient.

Provided assistance during ambulation and administered medications.

Responsible for morning and bedtime bath.

Assist in physician’s consultation and visitation.

Feeding through Nasogastric Feeding Tube.

Responsible for dressing her breast.

Help feed,dress and bathe the patient.

Make sure the patient eats and get rest

Helping with other physical needs

Helping with emotional issues

Education

2005-2006 Appleyard & Hoffman’s Care Training Center

Professional Caregiving

2000-2002 Ateneo de Cagayan Xavier University

Bachelor of Science in Accountancy ( Undergraduate)

1997-1998 Ateneo de Cagayan Xavier University

Bachelor of Science in Computer Science ( Undergraduate)

1995-1996 Silliman University

Bachelor of Science in Medical Technology ( Undergraduate)

Awards and Acknowledgements

Top 1 NCll Passer

Team Leader in OJT Elderly Care

Team Leader in OJT ICCU & Surgical Ward Northern Mindanao Medical Center

Team Leader First Aid Training

Area Leader Wellness Coach

Leadership Trainings in Boracay, Philippines July 2014

Leadership Skills, Marketing Training, Singapore May 2014

Leadership Training, Bangkok Thailand June 2015

Skills

Computer Literate

Licensed Driver

Cooking

Baking

Wine mixing

Marketing

Attention to detail: working carefully within the minimum time

Team working

The ability to take the initiative

Good physical resilience

Customer Support

Customer Care

Reference

Ariz Abarcas

Support Manager

WeUsePayPal

+639*********

ac28ga@r.postjobfree.com

Employer

Lorna Marie Abas Entrepreneur

+639*********

Employer

Contact this candidate