Front Office Microsoft

CURRICULUM VITAE

PERSONAL DETAILS :

Name : Anvashan Gupta

Correspondence Address : 305 Shiv Apartment Balaji Nagar, Jodhpur (Raj.)

Email : ac2809@r.postjobfree.com

Linkedin : www.linkedin.com/in/anvashan-gupta-bbb091118

Mobile no. : +91-769*******

Date of Birth : 16/10/1995

Nationality : Indian

Gender : Male

Marital Status : Single

CAREER OBJECTIVE :

To work with sincerity and honesty to improve my skills and to see the organization growth leaps and bounds.

EDUCATIONAL QUALIFICATION :

Year

Qualification

Board

2010

Senior Secondary School

CBSE

2012

Higher Secondary School

CBSE

2013

B.C.A

JAIPUR NATIONAL UNIVERSITY

WORK EXPERIENCE : . .

Working as Front Office Supervisor in Hotel Kasturi Orchid ( A unit of Baheti Hotel & Leisure Pvt. Ltd. ) ( A 4 Star Hotel ), Jodhpur( Rajasthan ) from 20-Sep-2017 to Till Date luxurious 46 room property with huge banqueting outlets & especially meant for Royal Marriages .

Worked as Sr. Front Office Associate in Hotel Kasturi Orchid ( A unit of Baheti Hotel & Leisure Pvt. Ltd. ) ( A 4 Star Hotel ), Jodhpur( Rajasthan ) from 20-Sep-2016 to 19-Sep-2017 luxurious 46 room property with huge banqueting outlets & especially meant for Royal Marriages .

Worked as Front office Assistant in The Gandhi International ( A 3*** Star Hotel ),Jodhpur( Rajasthan ) from 10-Aug- 2015 to 19-Sep-2016 luxurious 32 room property with A traditional Rajasthani Thali Restaurant " PANCHVATI GOURAV " .

Worked as Data Entry Operator in Next Star Service, Jodhpur (Rajasthan) from Feb 2015 to July 2015

Worked as Senior Technician in N.R Computers Sales & Service, Muzaffarnagar ( Uttar Pradesh ) from June 2012 to June 2013 .

ACADEMIC ACHIEVEMENTS AND EXTRA CURRICULAM ACTIVITIES:

I won bronze medal in International informatics Olympiad in 2008.

Win Employee of the month certificate from Hotel Kasturi Orchid in the month of Oct. 2016.

OTHER SKILLS :

COMPUTER SKILLS:

All Basic Knowledge of Computer .

Knowledge of Microsoft Office.

Using of Property Management Softwares.

Specialization in working on Internet.

Knowledge of Assembling Computer (Hardware) .

Knowledge of Front Office Department .

Knowledge of Housekeeping Department .

Responsible for serving Food and Beverages to guest. (Service for Value).

Knowledge of Reservation Desk.

Managing Online Hotel Portal Extranet.

PERSONAL PARAMETERS :

Effective communication skills.

Good Listener & Quick Learner.

Process Leadership skill .

Time Management Skills Quality conscious .

Team Handling .

Guest Satisfaction .

Extremely hard working and self-motivating.

DUTIES & RESPONSIBILITES :

Cash Handover to Accounts .

Warm and friendly welcome of guest which proves to be an assent in receiving and greeting visitors form outside.

Handling Check-In, Check-out and Group Arrivals .

Preparing Duty Roster .

Maintaining the front Office all Register & Documents .

Handling Front Office outlets .

Reporting to Front Office Executive & Duty Manager.

Managing Mail work & Call Handling .

Preparing Monthly Reports .

Handling and taking care of special guest requests.

Taking Guest Feedback at the time of Checking Out regarding our Services during Stay .

Coordinated with different departments for smooth operation.

Up sell Rooms to get higher revenues.

Assist Front Desk staff in the check-in and check-out of guest

Checking of all the registration cards and ensure that proper rates are being feeded into the system.

ADDITIONAL SKILLS :

Knowledge of Next 6.0i (IDS) of Fortune Enterprise .

Knowledge of Next 6.5i (IDS) of Fortune Enterprise .

Knowledge of Stay 9 of Gulzag InfoTech Pvt. Ltd., Jodhpur (Raj.).

Knowledge of Staah ( Channel Manager ) .

LANGUAGE SKILLS :

English (Reading, Writing, Speaking, Listening) .

Hindi (Reading,Writing, Speaking, Listening) .

Marwari (Speaking, Listening ) .

PERSONAL ACTIVITIES :

Listening music .

Suffering Internet .

Solve & Handling new tasks .

STRENGHT

Self confidence, ability to get along with others and a good listener.

DECLERATION . .

I have declare that above mentioned all information true to the best of my knowledge.

Date ANVASHAN GUPTA

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