Qualifications

Knowledgeable on various software programs depending on the company and the job title. Keyboarding, Spread Sheets, Computer Graphics, Power Point, MSDOS, Netteller, Synergy, Cardwizard, Jack Henry Associates (banking system), Laserpro, UCC Filing, Notary public, Mortgagebot, Excel, Access, QuickBooks, Microsoft Software, Internet, Cash Count, Filing/Organization, Bookkeeping, Time Keeping, Payroll, Accounts Payable-Collections, HR (new hire- payroll- time keeping), Purchase Orders, Participation in the set up webinars and conference calls, CISCO/ShoreTel phone systems, PeopleSoft computer software, Viper software, Oracle- database software, Route Manager software, RTMS- Rental Tool Management Software, CareVoyant Software, Office Skills, Management, Customer Service, Receptionist.

Experience

06/2016 to Present Rocky Mountain Home Care- Green River, WY 307-***-****

Account Manager- responsible for patient plan of care and instructions given by Clinicians from start of care to discharge. responsible for meeting and exceeding sales quota assigned for medical products or services. As a medical account manager- reports to a healthcare account director. Assuring best contract fulfillment and excellent customer service; working on healthcare promotional programs, on-site medical programs, and other healthcare related services; Operating as the lead point of contact for any and all matters specific to patient accounts- prepare reports on account status. Solid experience with CRM software (e.g. carevoyant, SHP, data entry software- similar to oracle) and MS Office (particularly MS Excel) Responsible for the timely submission of medical claims to Central Intake. Responsible for collecting, posting and managing account payments. Responsible for submitting claims and updates. Ability to review insurance payments to be accurate and in compliance with the allotted insurance companies. Ability to maintain strict confidentiality; and adheres to all HIPAA guidelines/ regulations. Experienced with insurance guidelines such as Medicare and state Medicaid. Responsible for the follow up of unpaid claims, analyzing data and reports to ensure insurance payment for the profitability of the company. Ability to handle patient care and concern through questions and phone calls in the office.

06/2014 to 05/2016 Patterson Services (Complete line of oilfield rental equipment) - Rock Springs, WY 307-***-****

Admin/Billing/Procurement Clerk- responsible for researching and buying of products and services for the productivity and function of the oilfield industry. Ability to work with multiple vendors to determine the best value for the company. Able to seek maximum value for the company through time and cost agreements while working with advanced technology and products. Perform basic day-to-day purchasing functions, which include reviewing, and approving purchase orders, expediting overdue orders, advising operating departments regarding price, supply and procedures. Human Resources- review time, payroll, employee benefit counseling and compensation, and processing new hires. Review/ sustain all personnel and company records and policies to ensure compliance. Administers and follow up on all employee benefits and personnel actions. Provides administrative support- build business relations with customers, vendors, and all employees. Able to participate in weekly team meetings. Accounts Payable/Receivable- review and maintain monthly PO reports- create, receive, and close any open purchase orders/ procurement. All duties are reviewed and approved in a timely manner to meet individual deadlines- maintains office equipment and orders appropriate supplies. Sustains a professional office environment as the administrative assistant.

03/2011 to 06/2016 Coyote Creek Steak House, Rock Springs, WY 307-***-****

Bartender- customer service and to build customer relations; also to work along with co-workers as a team for customer satisfaction.

08/2008 to 04/2013 1st Bank, Rock Springs, WY 307-***-****

Loan Support Specialist- Administers all banking products including ATM, debit and credit cards, and all other banking services. Responsible for all customer inquiries regarding the bank’s products and services. Develops loan processing procedures and loan forms at branch level, Accounts Payable, Teller, New Accounts, HR back up support (new hire, time keeping) training and development to ensure compliance of the banking process, policies, and procedures- maintains proper personnel records and company policies, customer relations- builds business relations with customers, vendors, and all employees, loan and document preparation, review of credit reports, branch level marketing coordinator, filing, organization, answering multi-line phone system, balancing general ledger accounts, analyzing monthly review of bank statements and reports, monthly review of renewing insurance (auto, home, flood), customer follow up and payment collection plan advisor.

01/2006 to 07/2008 Wyoming Land Title Company, Green River, WY 307-***-****

Escrow Assistant/ Processor, Receptionist, front desk- customer service and customer relations, present a friendly voice and poise a friendly appearance in refinancing and purchasing a home; loan and document preparation; review of monthly closing statements, customer follow up.

Education

MSHA (Mine Safety and Health Administration) - Surface, Western Wyoming Community College, Green River, WY, Oct. 2015

Green River High School, Green River, WY, Diploma, 1997.

Western Wyoming Community College, Rock Springs, WY, Business Management/ Secondary Education.

US Career Institute, Fort Collins, CO, Office Administrator- Certificate, 2006.