Human Resources Manager

Carrie A. Czerwinski

**** ****** ***** **. *****: 716-***-****

E. Amherst, New York 14051 Email: ac27fh@r.postjobfree.com

Professional Summary

Accomplished Human Resources Professional with over 15 years of experience providing world-class human resources services that enhance and develop the HR and Talent Management sectors to effectively increase engagement, improve processes, reduce costs and ensure a highly productive team.

Human Resources Qualification Summary:

• Performance / Talent Management • Employee Engagement • Leadership Development

• Labor Relations / Negotiation • Compensation / Rewards • Continuous Improvement

• Recruitment / Selection • Strategic Planning • Education & Training

• Employee Benefits • 401(k) Administration • Employee Wellness Programs

Professional Affiliations and Honors:

• Junior Achievement, Board of Directors (2004-2014) • Junior Achievement, Advisor since 1999

• Delphi, Six Sigma Green Belt, April 2003 • Delphi, Leadership Development Program

• SUNY Buffalo, Telementor since 1999 • SUNY Buffalo SHRM, Guest Speaker

Professional Experience

jiffy-tite company, inc., Lancaster, New York (2012 - 2017)

Director, Human Resources

Strategic leader and HR business partner for a growing global manufacturer of automotive parts. Responsible for providing overall strategic HR leadership consistent with long-term and annual business plans. Champion for talent management strategies, workforce planning, organizational development, talent acquisition, retention, performance management, compensation and benefits to ensure an engaged workforce is in place to drive business results consistent with the mission and values of the company. Direct an HR team of 8. Highlights include:

Champion for nurturing company culture in support of growth through culture branding initiatives, communications strategies, company values training, linkage of recognition, performance and discipline process to company culture and values, administration of the company’s bi-annual employee engagement and culture surveys, employee focus groups, oversight of company events committee and member of company leadership team developing strategic actions to improve employee engagement. Jiffy-tite saw year-over-year engagement score improvement at world-class levels and received designation as a 2015 Buffalo Business First Best Place to Work and 2016 Top Private Employer in WNY;

Examined entire HR life cycle and determined actions required to support a rapidly growing company to ensure HR foundation and processes support strategic business plan;

Developed a performance management process consistent with company values that focuses on performance to SMART goals, competency proficiency and the development of the individual that engages employees in the growth challenges of the business;

Transitioned company to an annual merit planning process that aligns achievement of annual business goals to merit recognition;

Conducted a compensation market rate analysis resulting in a formalized salary structure and educated the workforce on the company’s compensation philosophy to address employee engagement survey concerns;

Championed leadership development process by forming cross-functional team of leaders and developing roadmap for leadership development to include identification of key skill gaps, defining leadership needs for the organization, implementing a flagship Highly Effective Leader series, developing strategic workforce plans to identify high performing and high potential employees for further career development, succession planning and future skill requirements, creating a mentoring program for high potential leaders, developing individuals and teams through assessment tools, and the addition of an on-line catalogue of training courses designed to address compliance, technical and soft skills;

Addressed human capital resource requirements for future sustainable growth by championing the hiring and selection process that has more than doubled the workforce and addressed skill gaps in key areas through reorganization, individual development, and hiring efforts. Provided oversight to addition of on-line Applicant Tracking System (ATS) for effective candidate management and AAP initiatives;

Professional Experience (continued)

Led the improvement of new hire integration into the company for quicker ROI to the company;

Transitioned company to new benefits broker, introduced an employee wellness program and transitioned to an on-line enrollment process to manage and control future healthcare costs, improve ROI in value of services provided and reduce benefit administration costs;

Participated in the selection of a 401(k) fiduciary to oversee the program, ensure a cost-effective plan and ensure fiduciary requirements are compliant with regulations;

Moved from a manual to automated HRIS system to align with growth initiatives and achieve better reporting capability of HR information as the company grows;

Led a project team to transition company payroll systems to a different supplier resulting in decreased cost to the company and greater systems capability through integration with the HRIS system;

Revised the company’s employee and supervisor handbooks with updated policies to be compliant with several legal and procedure changes and conducted training programs for all employees;

HR lead for due diligence and acquisition integration activities resulting from acquisition of Jiffy-tite by Oetiker Co.

dresser-rand company, Olean, New York (2010 - 2012)

Senior Manager, Human Resources

A Human Resources leader and strategic business partner for the Dresser-Rand Olean Operations team, a $2.3 billion global leader in a custom engineered rotating equipment solutions’ company in the oil, gas, petroleum and process industries. Provide trusted leadership, coaching and support to a highly matrixed, global organization to resolve issues and lead change initiatives. Lead strategic initiatives that support safety, quality, cost, delivery and people goals and metrics. Manage an HR team of 3. Highlights include:

Developed strategic workforce plans to address anticipated critical skill gaps in the bargaining unit, project management, engineering, quality and operations teams addressed through skill gap analysis, succession planning, training & development and hiring;

Standardized a behavioral interviewing process across all North American sites;

Development of an Engineering Fellows Program designed to enhance Dresser-Rand’s focus as a technology company and provide a technical career ladder for the engineering discipline;

Developing a North American Supervisor Operations Excellence program to develop plant supervision leadership capability and promote a culture of teamwork and engagement;

Negotiated 2011 Collective Bargaining Agreement and successfully met all cost targets through creation of a two-tiered wage system, transition from a pension plan to Defined Contribution Plan for new hires, transition to LTD plan from a disability pension plan, elimination of indirect classifications, etc. while providing competitive wage increases;

Developed strike contingency plans that will be utilized by other locations in preparation for successive negotiations;

Championed company Vacation Purchase Program resulting in $800K savings in 2011;

Junior Achievement’s Teacher’s Pet Award Winner and the Dresser-Rand President’s Award nominee for promoting key initiatives and expanding the JA network to the greater Olean and Southern Tier area.

General Motors Components Holdings, LLC / Delphi Thermal Systems, Lockport, New York (1998-2010)

Sr. Human Resources Specialist Leader (Oct 2009 – May 2010)/Sr. Labor Relations Leader (2005 - 2009)

Manage and administrate all activities relating to positive Union and Management relationships for over 1,200 employees including negotiating labor issues with the local union, interpretation of national and local contracts for manufacturing leadership, administration of the local grievance procedure, timely dispute resolution and investigation of alleged instances of harassment, discrimination, workplace violence, etc., conducting labor relations training, and leading organizational culture change initiatives. Successfully negotiated a 2008 Competitive Operating Agreement with the local union to improve plant competitiveness, promote operating viability and better position the plant to win new business. Lead, coordinate and conduct Leadership Development Training for value stream leaders, segment leaders and first-line supervisors. Assist in salaried employment planning and activities as needed based on prior experiences.

2008 Delphi Global Excellence Award Nominee for role in 2008 COA negotiations.

2008 Delphi Recognition Award for improvements negotiated in the 2008 Competitive Operating Agreement with the Union.

Professional Experience (continued)

2007 Delphi Global Excellence Award Winner for Hourly Transformation Process that resulted in zero disruption to the customer and improved safety, quality and cost metrics despite turbulent challenges facing the organization.

Hourly Employment Manager (2002 - 2005)

Responsible for all hourly employment functions for 3,400 hourly employees at the Lockport Site including hiring, terminations, hourly employment policy, affirmative action planning, absenteeism, employee transfers and promotions, FMLA, ADA, etc. Supervised hourly employment department of four employees. Negotiated the 2003 local agreement with the union.

Delphi Excellence in HR Award Winner for reducing controllable absenteeism hours utilizing lean and Six Sigma analysis and implementation.

Successfully transitioned the on-site hourly employment database from a legacy system to SAP.

Improved the corporate service recognition reward system.

Recruiting Manager / Human Resources Representative (2000 - 2002)

Provided world-class HR services to manage and coordinate salaried recruiting efforts for all U.S. facilities in the Thermal division and supplied HR services in support of the worldwide finance, sales & marketing and purchasing staffs including compensation planning, HR planning and development, progression and succession planning, staffing, training, retention, performance assessment. Supervise staff of one employee. Manage all activities for successful student programs utilizing outside contractor. Divisional Affirmative Action Coordinator for all U.S. locations in the Thermal Division.

Delphi Excellence in HR Award Winner for transitioning the recruitment and selection process from a manual system to an automated, on-line system, reducing waste and redundancy and improving the cost and quality of obtaining candidates.

SAP Champion tasked with successfully navigating the on-site salaried HR legacy system to SAP.

Human Resources Representative (1998 - 2000)

Provided world-class HR services to support a staff of over 750 manufacturing engineers world-wide including restructuring support for movement to value streams, compensation planning, performance improvement, recruitment and selection of world-class engineers, succession and progression planning, leadership development, affirmative action planning and establishment of effective communication plans.

E.K. Ward & Associates, Human Resources Intern 1997 - 1998

International imaging materials, inc., Human Resources Analyst 1996 - 1997

general motors company, Salaried Personnel Intern 1993 - 1995

Education

state university of new york at buffalo, buffalo, ny

Masters of Business Administration (M.B.A.), 1998

• Honored with Graduate Assistantship and full tuition scholarship

canisius college, buffalo, ny

B.S. Business Administration, Minor in HRM, 1995

• Dean’s List Honors

cornell university, buffalo, ny - Professional in Human Resource Studies, 1999

center for creative leadership, colorado springs, co - Coaching for Human Resources Professionals Certificate, 2011

center for applied cognitive studies - Workplace Big Five Profile 4.0 Certification, 2013

transformation alliance – xSail Coaching Certification, In Process, 2017

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