AUDREY PIKE
** ********* ** ***** ** 978-***-**** ********@*****.***
Summary
Administrative Assistant to work in office environment, self-motivated able to work independently and work as a team player, strong communication and interpersonal skills, able to multi task work under pressure, work very well with staff, customers and vendors, known for strong organized professional skills and work on clerical projects to be done on time. Knowledge with Microsoft, Word, Excel, internet
WORK EXPERIENCE
2017-2017 TUV USA Inc. Salem NH
Administrator Assistant/Quality Systems Division
Customer Service
Assist project managers in work flow data base system
Entered new client information
New Certificate process
Issued audit assignments
Developed new quotes
Issued contracts
2015-2017 Cedar's Mediterranean Foods, Inc. Haverhill MA
Quality Control Technician
Inspect a variety of foods
Verify labeling
Taste testing
Proper weight testing
Document results
2014-2015 Shawmut Property Management Haverhill MA
Administrative Assistant
Data Entry
Answer Multi line phones/assist clients
Generate multi mailings/issued monthly statements
Addressed e-mail inquiring’s
Filing/faxing
Utilized Yardi software for client accounts
Setup binder brochures/updated website for various properties
2008-2014 Southwick Haverhill MA
Customer Service Representative
Entered new orders from internet and e-mails in spread sheet
Addressed telephone inquiry’s and e-mails
Data entry/ worked closely with vendors
Filing/Faxing
Finalized and oversaw orders from start to finish
2006-2007 Document Research Andover MA
Administrative Assistant
Data entry
Answered multiple phone lines/Assisted Client,
Filing/faxing, Retrieved and recorded lost or missing documents
2005-2006 YMCA Methuen MA
Member Services
Data entry, entered memberships in data base Finiessti
Maintained child care information records
Answered multi line phones
Filing/faxing
1980-2001 Lucent Technologies Andover MA
Production Associate
Performed final inspection and packing of products before being shipped to the customer to assure quality and to meet deadlines
Worked with computers to accurately track orders
Checked work environment for compliance with ESD and safety conditions
Checked the quality of work being done by other workers
Operated computerized pc board production mac
EDUCATION
2002-2003 Northern Essex Community College Haverhill MA
Computer Applications Certificate