Pharmacy Technician Customer Service
Resume:
Veronica Lewallen
Colorado Springs,CO,80923
ac27dc@r.postjobfree.com
Objective:
Certified Pharmacy Technician with 15 years experience in an independent retail pharmacy, 1 year at a large chain pharmacy and 3 weeks at a healthcare pharmacy, looking to utilize my 16+ years as a Certified Pharmacy Technician to provide outstanding customer service to clients and staff of a growing company that offers professional challenges and growth.
Personal Skills:
-Able to multi-task effectively - Attention to detail
-Bilingual - Spanish/English -Organizational Skills
-Experienced with handling money -Able to learn quickly
-Excellent communication skills -PTCB Certified
-Able to follow instructions and established procedures
-Able to effectively problem solve
-Works well under pressure
-Able to work in a team or alone
-worked with a divers community to include elderly
Technical Skills:
-Renlar System -Microsoft office
-Qs1 System -Pharmaserve System
-Dispill USA -Parata 208 Pass
-EPRN System -Prodigy
Experience:
Genoa Pharmacy September 2017 to current
September 2016 - September 2017 King Soopers Pharmacy
August 2001 - July 2016 Eastside Pharmacy
-Certified Pharmacy Technician Colorado Springs,CO
-Inputting prescriptions and filling prescriptions
-Cashier -Maintain MARS
-Operate a drive-thru
-Developed/Maintained Vendor relationships
-Competently handled multiple medication packaging devices
-Developed/Maintained Physician relationships
-Maintained medication refills
-Efficiently ordering inventory on a daily basis
-Tracks and fills weekly med planners for over a hundred patients
-Bubble-packing and dispilling over 300 patients meds
-Maintained RX profit margins
-Accurately maintained billing and reimbursements of insurance, worker's compensation, Medicaid and Medicare
-Communicate with insurance companies in reguard to medication orders, example: Prior Authorizations, certain adjudications
-Effectively track Schedule II Narcotics
-Diligently maintained annual inventory
-Shelf maintenance (make sure ALL drugs are in date for consumer use)
-Deliver medications to patients
-Always helping in keeping pharmacy up to par and ready for unannounced regional/ state inspections
September 1998- July 2001 Wal-mart
El Paso, TX & Colorado Springs,CO
-Jewelry department clerk -Jewelry Sales
-Cashier -Pierced ears
-Kept stock clean and organized -Maintained Modular planners
-Exceeded customer service
Education:
Pharmacy Technician Certification Board (PTCB)
Certified Pharmacy Technician (Cpht, current)
GED
3 years Austin High School El Paso,TX
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