William (Bill) E. Ferguson
Plano, Texas *****
214-***-**** ac27as@r.postjobfree.com
Linked IN: www.linkedin.com/in/williameferguson
Pre-Sales / Systems Engineer
Customer focused Pre-Sales/System Engineer capable of working with SMB to Enterprise class customers. Enjoys working with technology from hardware to software, from desktop to cloud. Ensures solution conforms to customer’s expectations. Thrives in organizations from start-ups to large corporations.
Professional Experience
Cross/Talk Communications. 2016 – Present
Area leader in providing (Voice over Internet Protocol) VOIP integrated telecommunications technologies.
Sales Consultant.
Engage in sales campaigns to grow the customer base and expand the current footprint of Cross/Talk products. Provide presentations, demos and quotes for new and existing customers. Generation of sales leads thru local leads groups, connecting with existing customers, and thru business leads.
•Closed large upgrade deals with existing customers.
•Added several new customers to the Cross/Talk customer base.
EMC Corporation / WysDM Software (WysDM Software was purchased by EMC) 2006 – 2016
Industry Leader in IT Data Storage and Data Protection Software.
Senior Systems Engineer
Provide Pre-Sales/Systems Engineering activities for EMC Sales Reps, EMC Pre-Sales/Systems Engineers, and EMC partners. Lead a global team conducting sales and technical customer Presentations, leading POC’s at customer sites, creating product training for Customers, Partners, and EMC technical Employees, and developing relationships with EMC customers and partners. Support direct sales reps, sales teams, and global sales teams. Maintain working knowledge of the current enterprise computing industry. Customers and partners include but not limited to: AT&T, Bank of America, Dell, HP ES, AvTek Solutions, Home Depot, and Xerox.
•Lead Technical campaign to close a $3.2 million deal at a large Telco. Largest deal to date for product.
•Develop and demonstrate comprehensive knowledge of Hardware, Data Protection, Cloud Offerings, and Software.
•Lead Technical campaign to establish EMC software as the company standard for a large multi-tenant service provide.
•Provided Technical leadership on winning a $9 million deal at one of America’s large banks.
WysDM Software
Systems Engineer
Provided Pre-Sales/Systems Engineering activities for WysDM sales reps and WysDM partners. Conducted sales and technical customer presentations, lead POC’s at customer sites, staffing trade shows, and developing relationships with customers and partners. Developed and demonstrated a thorough knowledge of the WysDM software and of the current enterprise computing industry. Customers or partners included: AT&T, ACS, AvTek Solutions, Dell, EDS, EMC, NetApp, and Sun.
•Led technical team that closed the two larges deals as WysDM Software with a total of $5.6 million.
•Established relationships with customers and WysDM’s engineering staff to develop major new enhancements to the WysDM software platform.
William (Bill) E. Ferguson
214-***-**** ac27as@r.postjobfree.com Page 2
Linked IN: www.linkedin.com/in/williameferguson
VERITAS Software / Symantec Software 2001 - 2006
VERITAS Software is an industry leader in Data Protect and Data Availability software.
Staff Systems Engineer
Provided Pre-Sales System Engineering activities to the VERITAS Sales staff. Supported both a sales teams on large accounts and a single sales rep calling on General Territory accounts. Developed customer relationships, managed customer evaluations of VERITAS Software, performed presentations on VERITAS solutions, and supported sales teams in all pre-sales activities.
EMC Corporation 1999 - 2001
EMC Corporation is an industry leader in Data Storage Systems.
Senior Systems Engineer
Provided Pre-Sales Systems Engineering support to EMC Sales Staff. Developed customer relationships, delivered customer presentations, and designed customer storage solutions. Demonstrated in depth knowledge of EMC hardware, software, and services along with knowledge of a wide variety of vendor’s hardware. Utilized my experience with databases and hardware to design storage solutions for customers.
Sun Microsystems - Computer Systems Division 1994 - 1999
Sun Microsystems is an industry leader in computer hardware and software.
Systems Engineer
Provided Pre-Sales Systems Engineering support to the Sun sales staff engaged with Sun’s ISV Partners. Partnered with sale-in sales reps and sales-through sales reps. Sales-in activities included establishing key relationships inside the ISV Partner, configuring computer systems, and providing demonstrations of Sun Solutions. Sales-through activities included working trade shows, establishing key relationships within ISV’s sales staff, benchmarking, and marketing activities.
Education
Associates of Computer Science from Texas State Technical College
Professional Development
Introduction to Networking
IPv6 Foundations
Advanced Red Hat Enterprise Linux 7
VMware vSphere 5.1: Install, Configure, Manage
VMware vSphere 4.1: Install, Configure, Manage
Enterprise Storage Networking Design
Backup Recovery and Systems and Architecture
7 Habits of Highly Effective People