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Customer Service Management

Location:
Eau Claire, WI
Posted:
November 09, 2017

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Resume:

Sara Nordlof

**** ******* ******, *******, ********* 54724

715-***-****

********@*****.***

Summary

A hard-working, honest person dedicated to providing excellent customer service. I am reliable,

excellent at multi-tasking, and have a neat, clean and professional appearance. Recognized by

peers and management for going above and beyond normal job functions.

Experience

Cornell Lake's JP Bar and Grill- Bloomer, WI April 2017-Present Lead Bartender/Cook

Greet and serve customers promptly.

Work efficiently during high volume hours.

Communicate clearly with co-workers, management, and customers.

Take orders, prepare, and cook food.

Balance cash receipts.

General cleaning of bar and kitchen.

29 Pines Restaurant and Lodge – Eau Claire, WI December 2016-April 2017

Waitress/Server

Greet and serve customers promptly.

Work efficiently during high volume hours.

Communicates clearly and positively with co-workers, management and customers.

Balance cash receipts.

General cleaning of restaurant.

Yankee Jacks Public House(previously Yankee Jacks at Princeton Valley)-Eau Claire, WI

May 2016-May 2017 Bartender/Server/Front of House assistant manager

Greet and serve customers promptly.

Work efficiently during high-volume hours.

Communicate clearly and positively with co-workers, management and customers.

Making and serving drinks.

General cleaning of bar and dining room.

Stocking coolers and shelves.

Opening and closing of the bar/restaurant.

Balance cash receipts and tills.

Kelly Services - Eau Claire, WI December 2015-April 2016 Temp

Worked individually and as a team to assemble, inspect, and package various filters.

General clean up of work area.

Communicated clearly and positively with co-workers and management.

Bloomer Bowl- Bloomer, WI September 2014-December 2015 Bartender/Cook

Greet and serve customers promptly.

Work efficiently during high-volume hours.

Communicated clearly and positively with co-workers, management and customers.

Assisted management with monthly inventory control and weekly stock orders.

Balance cash receipts and tills.

Plan, organize, and schedule events or parties for the banquet room, bowling lounge or bar

area.

Prepared items according to written or verbal orders, working on several different orders

simultaneously.

Eagles Club – Chippewa Falls, WI July 2012-October 2014 Bartender

Greet and serve customers promptly.

Work efficiently during high-volume hours.

Communicated clearly and positively with co-workers, management and customers.

Making and serving drinks.

Set up bar area and banquet halls for different parties or events.

General cleaning of bar area and banquet halls.

Stocking coolers and shelves.

Opening and closing of bar.

Balance cash receipts and tills.

Hallie Bar and Grill – Lake Hallie, WI September 2008-June 2012 Bartender/Server

Greet and serve customers promptly.

Work efficiently during high-volume hours.

Communicated clearly and positively with co-workers, management and customers.

Make and serve drinks.

Take food orders and deliver to the kitchen.

Stocking coolers and shelves.

Balance cash receipts and tills.

General cleaning of bar area and dining room.

Opening and closing of bar.

Moke's Grill and Bar-Lake Hallie, WI January 2007-April 2008 Bartender/Server

Greet and serve customers promptly.

Stock coolers and shelves.

Assist manager with weekly inventory.

Balancing receipts and tills.

General cleaning of bar area.

Opening and closing of bar.

Work efficiently during high-volume hours.

References

Pauline Connor-Hempleman 715-***-****

Jamie Psak 715-***-****

Jack Shulte 715-***-****



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