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Customer Service Microsoft Office

Location:
Doha, Qatar
Salary:
2600QR
Posted:
November 07, 2017

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Resume:

MARIVEL MIRANDA VALERIO

Address: Villa ** Mohammed Bin Majah St. Hilal District, Doha, Qatar

Mobile No: 77615187 & 77370327

Email: ac26sv@r.postjobfree.com

WORK SUMMARY

More than 13 years of training and experience gained from pharmaceutical, medical, hospitality and construction industries Highly-specialized in administrative/clerical functions and customer service. Committed to providing excellent service that makes customers feel welcome, important, and appreciated. Proficient with Microsoft Office and other general computer skills. WORKING EXPERIENCE

FIBRO BUILDING TRADING & CONTRACTING

Doha, Qatar

Office Girl

August 29, 2016 – Present

Opening and cleaning the office before beginning of a working day;

Keeping and maintaining cleanliness in the offices of CEO and Chairman/managers' and employees' offices and particularly working places / kitchens / pantry;

Preparing and serving coffee, tea and other beverages to the managers, employees, clients and visitors of the company;

Ensure the availability of all kitchen and toilet supplies at all times (paper, tissues, tea, coffee, sugar, etc.).

PROFESSION ALUMINUM COMPANY

Doha, Qatar

Office Girl

January 23, 2013-August 28, 2016 (3 Years and 7 Months)

Opening and cleaning the office before beginning of a working day;

Keeping and maintaining cleanliness in the offices of CEO and Chairman/managers' and employees' offices and particularly working places / kitchens / pantry;

Preparing and serving coffee, tea and other beverages to the managers, employees, clients and visitors of the company;

Ensure the availability of all kitchen and toilet supplies at all times (paper, tissues, tea, coffee, sugar, etc.).

BINGO FIESTA PHARMACY

San Vicente Gapan, City Nueva Ecija, Philippines

Pharmacy Assistant/ Cashier

February 2002-February 2010 (7 Years)

Performed various aspects of customer service including assistance with patient, handling of phone calls, delivery of prescriptions or other merchandise to customers as directed by Supervisor.

Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Calculated total payments received during a time period, and reconcile this with total sales.

Supported pharmacist on duty with the receiving, restocking, pricing and rotation of products and supplies in pharmacy and fronts of stores.

Responsible in retailing (sales) and dispensing of prescription and or over –the-counter drugs.

Responsible in inventory and checking of expiry of the assigned stocks. Responsible in recording and filing of prescription to records books.

Maintained clean and orderly checkout areas.

Greeting the customer entering the establishments. RETINA PHARMACY

San Juan North, Cabiao Nueva Ecija, Philippines

Pharmacy Assistant/ Cashier

May 1998-February 2002 (3 Years & 9 Months)

Performed courteous, prompt and accurate service to all customers, answering inquiries and resolving complaints.

Maintained correct balance of currency in drawer at all times.

Completed merchandise inventory counts and ordered merchandise based on the results.

Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.

Performed various clerical tasks as needed throughout store and pharmacy and assisted in the overall maintenance of the checkout areas.

Performed variety of clerical duties that support customer service and maintaining files and records for future reference.

Responsible in inventory and checking of expiry of the assigned stocks. Responsible in recording and filing of prescription to records books. SPECIAL SKILLS

Computer Literate (Knowledgeable in Microsoft Word & Excel), typing, document control maintaining vouchers, filing, using of Cash Register machine, others TRAININGS & SEMINARS

BASIC COMPUTER SKILLS TRAINING by Information Technology Program DOLE-OWWA, Doha State of Qatar, July 15, 2016 – Dec. 9, 2016

AMA Computer Learning Center (ACLC)

Gapan City, Nueva Ecija, Philippines

BAS-MS Word/Excel/Power Point / April 17, 2012 - May 9, 2012

TESDA Technical Education and Skills Development Authority San Isidro Nueva Ecija, Philippines

Basic Massage Therapy& Reflexology August 6, 2010 - August 18, 2010 EDUCATIONAL BACKGROUND

Tertiary Level AMA Computer Learning Center 2012

Secondary Level Cabiao High School 1990 - 1994

Cabiao, Nueva Ecija

Primary Level SABBES Elementary School 1984 - 1990 Cabiao, Nueva Ecija

PERSONAL INFORMATION

Age 39

Date of Birth December 07, 1976

Civil Status Single

Nationality Filipino

Religion Roman Catholic

Language Spoken English and Filipino

CHARACTER REFERENCE

Dra. Marissa Duque Soriano, MD

Dr Apolo Q Duque

Memorial Hospital

San Juan North Cabiao Nueva Ecija Philippines

Mrs. Zenaida B. Alejo

Massage Therapy/Reflexology Trainer

Cabiao Nueva Ecija

I hereby certify that the above information is true to the best of my knowledge and belief. MARIVEL MIRANDA VALERIO

Applicant’s Signature



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