Merrick Vissers, CHTP

Home: 407-***-**** Cell: 321-***-****

ac26nc@r.postjobfree.com

Summary

I am a seasoned IT Project Manager with over 12 years of experience. Through my career I have been successful with road mapping a project and keeping them on task and coming in under budget. I Excel at project cost planning and monitoring the development of the project. Self-motivated IT Project Manager experienced in supporting infrastructure for multi-user and remote environments. Adept at communicating with key stakeholders in assessing project needs.

Skills

Project Management software MS Project(ALL)

Experience in managing resources for project

MS Office(ALL)

Communication with Ownership and operation

Windows Servers (ALL) Windows OS (ALL)

Agile methodologies

MS Visio (ALL)

Change management

MS Exchanges (ALL)

Requirements gathering

Active Directory MS IIS, DNS, DHCP

Strategic planning

Real VNC Remote support

Data analysis

Network architecture design

Mitigation plan development

Building budgets project planning and development

Platform scalability forecasting

Project Management software MS Project(ALL)

Wrike

Experience in managing resources for project

Communication with Ownership and operation

Professional Experience:

M7 Services/Interstate Hotel and Resorts-Corporate Level Orlando, FL

Manager of Hotel Technology and Infrastructure 2015-2017

Managed the transition of IT systems of new properties acquired into the Interstate Hotel portfolio

Managed New builds for multiple hotel brands

Managing and creating IT budgets up to $1.3m and totaling $8.6m, negotiating contracts for IT equipment and maintenance service agreements

Purchasing all IT inventory for new property transitions

Managed the installation of low voltage cabling diagrams at the site

Make sure IDF and MDF are in right location for IT services

Configure UTM firewalls for upcoming transition

Switching over all IT equipment to Interstate domain

Used the agile methodology and waterfall methodology for big and small projects

Responsible for creative design for prominent projects

Worked directly with ownership and operation to achieve the end result.

Directed all phases of IT infrastructure projects, from start to finish.

Supervised the work of 4 team members, offering constructive feedback on their work

performance.

Directed planning, budgeting, vendor selection and quality assurance efforts.

Established criteria for each milestone within the product roadmap as a means to measure

developmental progress.

Interstate project management team was moved to M7

Interstate Hotel and Resorts Orlando, FL

Director of Information Technology and Infrastructure – Property Level 2007-2015

Managed IT departments at multiple properties for Hilton, Starwood, and Marriott ranging in size from 295 rooms to the largest 1100 rooms totaling 200 PC users

Managed IT and PBX systems which included Micros, PMS systems, Opera, SynXis Reservation System, Mitel PBX systems, Key Watcher

Implemented several large upgrades for Micros systems and Brand related upgrades for the hotels, which required entire system removal and installed

Partnered with Accounting in PCI audits for the hotel IT systems

Used the agile methodology and waterfall methodology for big and small projects

Negotiated discounts of up to 15% and managed purchase of $250k Micros systems.

Research and updated all required materials needed for firm and partners.

Directed all phases of IT infrastructure projects, from start to finish.

Directed planning, budgeting, vendor selection and quality assurance efforts.

Assessed vendor products and maintained positive vendor relations.

Coordinated design meetings and decisions across ownership, finance departments and vendors.

Supervised the work of 3 team members, offering constructive feedback on their work performance.

Micros Longwood, FL

IT Project Manager and Infrastructure 2005-2007

Managing hotel and restaurant installation projects totaling $2.2 million

Configuring networks with Cisco switches and router.

Used MS Project, Excel, Word, Visio.

Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.

Set up staff workstations with PCs, phones and laptops.

Established criteria for each milestone within the product roadmap as a means to measure developmental progress.

Led communication with stakeholders regarding product goals and progress made.

Education:

B.S. Computer Information Science

Florida Metropolitan University 2002

Cisco Systems Associate (CCNA)

Valencia College

Certifications:

Certified Hospitality Technology Professional 2015

Hospitality Financial Technology Professional

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