Sandeep

919-***-****

ac26mh@r.postjobfree.com

Professional Summary:

Over 8 Years of IT experience that includes over 5+ years of experience in Salesforce.com CRM Platform and Apex technologies and around 3 years of experience with Java/J2EE.

Proficient in all phases of Software Development Life Cycle (SDLC), which involves requirement gathering, requirement analysis, functional design, implementation and enhancement of projects in SalesForce.com

Extensive experience in gathering Business/Functional user requirements, creating Use Cases as per user requirements, developing/designing UML diagrams such as Activity, Class, and Sequence diagrams in addition to creating Business Requirements Document (BRD).

Worked on customization of various salesforce.com standard objects that are a part of Sales cloud, Service cloud like Accounts, Contacts, Opportunities, OLI, Products, Price books, Cases, Lead sand Campaigns.

Extensive experience in writing Apex classes and Triggers and creating Visual force pages.

Excellent knowledge in writing SOQL and SOSL queries.

Extensive hands-on experience in creating and managing Apps, Page Layouts, Search layouts.

Proficient in performing large and small-scale data migration from legacy system like Oracle, SAP to Salesforce using Migration Tool, Apex Data Loader and Salesforce Import and Export Wizard.

Experience in implementing the Many-to-many, Look-up and Master-Detail relationships and Automating the business Processes using Approval Process, Process Builder, Workflows, Escalation Rules and Auto-Response Rules.

Excellent understanding of Roles, Profiles, Permission sets and sharing rules in Salesforce.

Extensive experience of working on web service call outs using the SOAP &REST API.

Good knowledge of JQuery, JavaScript, HTML, XML and WSDL.

Good understanding of Sales cloud, Service cloud, Partner portal and Customer portal.

Hands on experience in creating and implementation of Role Hierarchies for system security design.

Expertise in working with Force.com Plug-in and Eclipse IDE for writing business logic in Apex programming language.

Experienced in Salesforce Lightning Process Builder, Lightning UI/UX, app builder and creating Visual Workflows, salesforce support Communities and Chatter groups.

Hands-on experience in using New Lightening UI to bring salesforce into the responsive UI era of web-based applications.

Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich userinterface and better interaction of pages

Well versed in analyzing various business processes that include Forecasting, Campaign management, Lead Management, Order Management, Communities, Account Management, Case Management etc.

Have excellent knowledge in implementing Batch Apex, Schedule Jobs and scheduling reports and dashboards.

Experienced with Lightning UI development and working on Lightning Process Builder.

Have extensive experience in deploying code from Sandbox to Production using change sets and using eclipse and ANT tools.

Working knowledge on ETL tools like Informatica, Power center, SSIS.

Have a good experience in working with Java, Servlets, JSP, scripting languages XML, CSS, XSD, HTML, Oracle, web service, JavaScript, SOAP, WSDL, My Eclipse, AJAX, SQL and Microsoft SQL Server.

Expertise in design pattern methodologies implementation.

Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.

Highly dedicated, quick starter, solution driven pattern programmer, Strong in Object Oriented Analysis and Design, Excellent at solving complex problems under strict deadlines.

Certifications:

Salesforce.com certified administrator

Salesforce.com certified Platform Developer

Technical Skills:

Salesforce Technologies

Salesforce CRM, Apex Classes, Controllers, Apex Trigger, SOQL, SOSL, Visualforce, S-Control, Offline Edition, Integration, Migration, Batch Jobs, Workflow & Approvals, Reports, Dashboards, Analytic Snapshots, Custom Objects, Custom Tabs, Schema Builder, Service Cloud, Communities, Apex Web Services.

Salesforce and Integration Tools

Eclipse, Force.com Eclipse IDE Plug-in, Force.com Data Loader Force.com Connect for Outlook, Force.com Platform (Sandbox, and Production), Informatica.

Programming languages

C, C++, Apex, Java, Java Script, SQL.

Web Design Tools

JavaScript, XML, HTML, XHTML, CSS, AJAX, SOAP, WSDL.

Methodologies

Agile, Scrum, Waterfall

Database

Oracle, MS Access, SQL Server 2008, TOAD.

IDE / Other Tools

SVN IDE, Force.com IDE, Workbench, Force.com Explorer.

Professional Experience:

Lexmark International, KS Oct2016 – Till Date

Role: SR. SFDC Developer

Responsibilities:

Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.

Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Developed Lightning app for agent with enhanced Lightning templates

Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.

Customized Dashboards to track usage for productivity and performance of business centers and their sales teams.

Used Data Loader for Insert, Update, and Bulk Import or Export of Data from Salesforce.com S-Objects. Used it to read, extract, and load data from Comma Separated Values(CSV) files

Worked on Salesforce Communities and created VF pages for Communities.

Developed Visualforce pages to meet the organization requirement for the new look and feel.

Developed Custom Controllers and used controller extensions to show data in the visual force pages.

Created and Deployed Salesforce Communities for Customer Service and Account portals and extend business process. Created VF pages and Apex classes for Communities.

Implemented Salesforce Lightning Components for small set of users within the organization.

Worked on Lightning Process Builder to consolidate existing workflow rules.

Generated various reports and dashboards in lightning for Sales performance tracking.

Implemented custom branded communities and strategy for the rollout Deployment experience using Force.com IDE, Ant tool and change sets.

Created communities and chatter collaboration to share and get knowledge based information and solutions between customers, partners and agents.

Worked on translating several Visual Force pages to lightning framework.

Experience in building Lightning Components, Lightning Events, using Lightning Base Components, Lightning UI components

Developed Lightning apps with design systems using CSS and parameters, App Builder and Lightning component features for the use of desktop and Salesforce 1 Mobile Platform.

Hands on experience in building new apps with the Lightning App builder, used Bootstrap as Framework

Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.

Performed IDE, Change Sets and ANT Script deployments as needed and validated the components before deployment to ensure a smooth process.

Developed Lightning pages for Salesforce1 mobile app.

Managed Cases, as a part of Salesforce Service Cloud.

Developer Sandbox to test Sandbox to QA sandbox when once sanity check has been done.

Used SOQL&SOSL for data manipulation needs of the application by preprocessing records and generating Sets to avoid hitting the Governor limits.

Developed new apps with the Lightning App Builder and Lightning Components for sales reps to help them sell faster and smarter (Sales Cloud).

Implemented Service Cloud for customer service, including configuration of email to case, case assignment rules, managed migration and release of Service Cloud.

Extracted the data from Salesforce.com application into the external databases for generating large data reports using the Informatica on Demand.

Worked on Lightning Component Process Builder to automate task for Salesforce1 users and agents.

Environment:Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Communities, Visualforce, Sales Cloud, Service Cloud, Data Migration, Informatica, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle, Windows,Lightening components.

ResMed, CA Aug 2015 – Sep 2016

Role: Salesforce Developer

Responsibilities:

Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.

Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Developed Custom Objects, Custom Reports and configured analytical snapshots to dump the data on a regular basis for sales performance and lead generation statics.

Customized Dashboards to track usage for productivity and performance of business centers and their sales teams.

Exposed to UI lightning design along with visual force pages for latest custom page design.

Developed lightning components and applications for salesforce mobile.

Creating lightning pages using Component, controller, helper, style, documentation, render, design, SVG

View list, list searches like Grid and Kandban Board and Highlite panel where we can dispay IMPfields Activity, Chatter, Details will be in the details page usinglightning

Developed reports and dashboards in the communities.

Used Data Loader for Insert, Update, and Bulk Import or Export of Data from Salesforce.com S-Objects. Used it to read, extract, and load data from Comma Separated Values(CSV) files

Developed Visualforce pages to meet the organization requirement for the new look and feel.

Developed Custom Controllers and used controller extensions to show data in the visual force pages.

Created salesforce communities for customers and partners.

Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.

Performed IDE, Change Sets and ANT Script deployments as needed and validated the components before deployment to ensure a smooth process.

Enhanced in Communities by adding new fields, field sets using Salesforce lightning.

Creating documentation for deployments and deploying all Salesforce.com changes in Developer Sandbox to test Sandbox to QA sandbox when once sanity check has been done.

Used SOQL&SOSL for data manipulation needs of the application by preprocessing records and generating Sets to avoid hitting the Governor limits.

Implemented Service Cloud for customer service, including configuration of email to case, case assignment rules, managed migration and release of Service Cloud.

Worked on integration of two instances using APEX REST API callouts. Configured Connected App to integrate Salesforce.com with two external JAVA applications to capture Accounts, Contacts, and Leads (Web-to-Lead implementation) using REST API.

Extracted the data from Salesforce.com application into the external databases for generating large data reports using the Informatica on Demand.

Developed Apex triggers for avoiding duplication of leads from various resources.

Environment: SFDC, Force.com, Custom Objects, Informatica, Custom Tabs, Communities, Validation Rules, Sharing Rules, Web Services, Lightening components,REST API, Triggers, Controllers, Workflows.

Merck Pharmaceuticals - Rahway, NJ Oct 2014-July2015

Role: SFDC Developer & Administrator

Responsibilities:

Worked on Salesforce.com Application Setup activities and customized the Job-science to match the functional needs of the organization.

Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Written SOQL, SOSL queries necessary for the application in Apex Classes and Triggers.

Implemented Web-to-Lead and Web-to-Case automation.

Written Test Classes to meet Unit testing before migrating from Sandbox to Production environment.

Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.

Created new custom objects, assigned fields, Dependent Pick-lists, Record lists, Custom tabs, Components and Custom Apps.

Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types and validation rules.

Specially worked on Case Management with Workflow&Approval Process, User Entitlements and Role hierarchy for Salesforce.com Applications.

Implemented Field Level Security for sensitive data holder fields.

Created Summary reports, Matrix reports, Charts and Dashboards to assist the business team.

Created Queues, Public Groups and Email Templates.

Worked on support tickets in the following area: Roles, Profiles, Access Settings, Workflow Rules, Validation, creation and modification of fields and page layouts, upload of data.

Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse.

ALORICA - Fort Lauderdale, FL Dec 2013 – Sep 2014

Role: SFDC Developer & Administrator

Responsibilities:

Gathered requirements for the salesforce.com as per project requirement using different methodologies and tools.

Designed Organizational Hierarchy and roles as per company need and set all the profiles permission and privileges, organized sharing group for data access single-sign-on and security.

Implemented Knowledge articles and installed public knowledge base.

Designed VF pages and hosted them on Force.com sites.

Worked with workflow rules, validation rules, formula and complex validation over multiple objects.

Worked with App exchange application Informatica for data migration.

Involved in setting up standard Object-Accounts, Contacts, Opportunity, Report& Dashboard, Lead and Campaign.

Using the web service API to retrieve, deploy, create, update and delete customization information such as custom object definitions and page layouts, for your organization.

Customize Salesforce.com with custom fields, links, objects, page layouts, buttons and record type, to meet specific business requirements.

Designed process flow for dynamic Custom and Visual force pages for APEX triggers, Classes, Test methods & to implement the custom functionality.

Used data Loader to transfer the data to production and Full sandboxes, used Eclipse IDE for complete Apex Programming.

Environment: Salesforce.com, Data Loader, Eclipse, Sales Cloud, Workflows, Approvals, Apex triggers, Visual force, Web Services.

Client: Pfizer, San Francisco, CA Sep 2011-Nov 2013

Role: Salesforce Administrator

Responsibilities:

Played an active role in the team by interacting with welfare business analyst/program specialists and converted business requirements into system requirements.

Developed analysis level documentation such as Use Case, Business Domain Model, Activity & Sequence and Class Diagrams.

Conducted Design reviews and Technical reviews with other project statehood Implemented Services using Core Java.

Developed and deployed UI layer logics of sites using JSP.

Worked with Struts MVC objects like Action Servlets, Controllers, and Validators, Web Application Context, Handler Mapping, Message Resource Bundles and JNDI for look-up for J2EE components.

Developed dynamic JSP pages with Struts.

Used built-in/custom Interceptors and Validators of Struts.

Messaging and interaction of Web Services is done using SOAP.

Developed JUnit Test cases for Unit Test cases and as well as System and User test scenarios

Involved in Unit Testing, User Acceptance Testing and Bug Fixing.

Environment: J2EE, JDBC, Java, Servlets, JSP, Struts, Hibernate, SOAP, HTML, Java Script, MVC, WebLogic, XML, Eclipse IDE.

Client: VIRTUSA, India June 2009 – Aug 2011

Role: Java Developer

Responsibilities:

Involved in all the phases of SDLC including Requirements Collection, Design & Analysis of the Customer Specifications, Development and Customization of the Application.

Responsible for development of various GUI Screens using HTML, DHTML, JavaScript and JSP.

Responsible for Coding using JSP, Java Servers, Struts and XML.

Implemented Model View Control (MVC) architecture using Struts Framework.

Responsible in writing Data Access codes using JDBC and Oracle database as backend as Model Component.

Involved inwriting procedures and Packages for Report Generation using Oracle as Database.

Involved in writing code for printing of Report pages in HTML format and Microsoft Excel files.

Used Ant tool to build and deploy application on Tomcat Server.

Environment: Java/J2EE, Java Script, JDBC, PL/SQL, JUNIT, MS Excel.

Contact this candidate