Business Analyst
Resume:
DIWAN RAYAN TAHIR
Leader Street, Houston, TX
ac26le@r.postjobfree.com
Visa: Green Card / Permanent Residency
BUSINESS ANALYST SUPPLY CHAIN & RETAIL
PROFESSIONAL SUMMARY:
Qualified professional with over 4 years of extensive experience in the field of Business System Analyst in Retail IT, Supply Chain, E-commerce Industry, working with the technical staff to implement management and staff's business requirements into the software application in retail, merchandising planning and e-commerce environments.
Strong experience supply chain planning, distributor management, reporting and analytics for indirect procurement.
Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile.
Strong experience in all aspects of the industry I specialized in fulfillment operations, merchandising, pricing, and retail operations.
Diverse experience in ATG E-Commerce and Retail Services.
Expert knowledge in key concepts of Supply chain Process, transportation and inventory management.
Strong knowledge and experience in writing and executing SQL queries for database testing.
Used SQL to query the database and performed data analysis.
Extensive experience working with vendor e-commerce tools like Microsoft commerce as well as helping construct and integrate in-house e-commerce applications.
Experience in Agile Development methodology.
Extensively worked in the Retail and e-commerce environments with knowledge of Microsoft commerce ATG suite and Websphere.
Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies.
Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.
TECHNICAL SKILLS:
Skill Sets
Description
Programming Languages
C, C++, HTML, XML, SQL.
Data Base
MS Access, Oracle (SQL Series), DB2,
Project Management
Microsoft Project, Microsoft Office, OLAP Crystal Report
Operating Systems
MS-DOS, Windows XP,Vista,7,8, Apple McIntosh, Linux
Software
MS Office Suite(Word, Excel, Access, PowerPoint & Outlook), MS Visio, Rational Rose, Rational Requisite Pro, Adobe Acrobat, MS Office FrontPage, Lotus Notes
Performance Testing Tools
Virtual User Generator, Load Runner
Processes/Technologies
Rational Unified Process (RUP), Waterfall, UML & Microsoft Office SharePoint 2007, Agile,Scrum.
PROFESSIONAL EXPERIENCE:
Trango Group www.trangogroup.com May 17 – Present
Kansas City, Kansas
Business Analyst (Working Remotely)
Gathered requirements for catalog browsing and inventory availability for a Websphere Commerce [WCS] store and transition of requirements to Functional specification.
Designed flexible project foundation enabling rapid implementation of e-commerce website capabilities.
Worked on Agile Methodology. Created and managed a backlog of clearly defined and prioritized user stories.
Determined project scope and engineering requirements, estimated schedules, tracked item completion, certified milestones and maintained project documentation and corporate e-commerce web site Testing.
Gathered requirements and authored use cases for various e-Commerce processes including: customer ordering, web analytics and returns.
Worked with the internal e-commerce and web development teams to design the most cost-effective e-commerce solution to meet the business objectives.
Facilitate JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication.
Drove project management activities including customer interviews, definition & documentation of project scope, project timeline and resource, implementation planning and risk modeling.
Conducted interviews with the clients for gathering requirements and evaluation/analysis of their data.
Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
Assisted with the facilitation process improvement teams using problem solving and process methodologies.
Created user stories, process flows and wireframes in order to clearly communicate a set of functional requirements.
Assigned tasks among development team monitored and tracked progress of project following Agile methodology.
Communicated extensively with the clients and with different levels of management to identify requirements, use cases and to develop Functional Specification Document [FSD].
Ecommerce website developed include www.trangofitness.com www.easybuyingshop.com www.emporiume.com
Oxford University Press Pakistan www.oup.com.pk July 15 – Sep 17
Sr. Business Analyst
Oxford University Press is a department of the University of Oxford, UK. It furthers the University’s objective of excellence in research, scholarship, and education by publishing worldwide. OUP publishes for all audiences – from pre-school to secondary level school children; students to academics; general readers to researchers; and individuals to institutions. Its range includes dictionaries, English language teaching materials, children’s books, journals, scholarly monographs, printed music, higher education textbooks, and schoolbooks.
Responsibilities:
The Supply Chain scope includes the entire supply chain from production order to shipping & delivery and order management.
Interface with corporate stakeholders on business requirements affecting an internal web based business application, external company website application.
Provide and support implementation of business solutions, systems, policies, procedures by building relationships and partnerships with key stakeholders IT, Account Managers, Supply Chain, monitoring.
Support for an inventory management value assessment to improve financial performance and the customer experience by reducing working capitals and supply chain costs, and improving on shelf availability.
Responsible for requirements gathering, analysis, detailed process flow design, user acceptance testing UAT and rollout of new & modified feature functionality deployed on the E-commerce website applications.
Understand the current As-Is Business Process.
Bill of Material Analysis: Consolidated all top-level part numbers across all business group machine types; Interfaced with engineers, developers, planners.
Source the right merchandise, manage entire supply chain including overseas transport.
Used MS Visio for Process modeling and Business Process flow diagrams.
Established and developed a partnership with e-commerce and web firms to develop additional business.
Acting as a main point of contact between the client and technical teams to deliver high quality, crisp requirements for the implementation of a complete end-to-end e-Commerce application utilizing ATG (Oracle Web Commerce).
Eliciting, analyzing, documenting and validating business requirements and user stories, process flows for the new ATG e-Commerce Platform spanning all aspects of browsing and purchasing and services.
Led the team by using agile/scrum methodology/principles and techniques.
Used MS Visio to create Flow diagrams and Use Case Diagrams.
Conducted Gap Analysis to show the current and proposed functionalities of the system.
Provided effective e-commerce solutions to complex administration and content management issues, including server-based and third-party shopping cart systems, cross-product marketing, shipping gateways, placement strategies, category/product oversight, and other daily functional e-commerce operational tasks.
Work closely with Business Owners and Stakeholders to outline Business Requirements.
Worked in Manual Testing using both Waterfall and Agile testing methodologies.
Actively involved throughout all steps of the Software Development Life Cycle (SDLC).
Elicit and document client user requirements to meet business objectives.
Daewoo Express Bus Service Pakistan www.deawoo.com.pk Aug 13 – July 15
Business Analyst
Daewoo Express is the first and the biggest foreign investment Company with an advanced and organized transport system in Pakistan. It is the only transport company to have nationwide network with various international trade links. Daewoo Express has been rendering transport facilities since its inception in 1997 to the people of Pakistan. It is appreciated by the masses as well as by the Governments of Pakistan as well as Korea for its consistent success. Responsibilities
Actively participated in gathering requirements from various SMEs, Financial Analysts, Risk Analysts and Portfolio Management via JAD/JAR sessions.
Assumed key role in applying new enterprise content management (ECM) and BI models and reports.
Responsible for implementing supply chain and operations solutions in the exploration & production lines.
Led, develop and implement the planning system improvements to maintain optimal inventories throughout the global supply chain.
Participated in supply chain meetings, and communicated relevant product and lead time information back to the sales team.
Interacted with the SMEs and stakeholders to get a better understanding of client business processes and gather business requirements.
Conducted JAD sessions and elicited customer requirements by organizing interviews with internal/external stakeholders and subject matter experts (SMEs).
Work directly with the GIS team on geo spatial data mining and analysis, thus providing methods to model spatial correlation, and predicting values at global geo locations (interpolation).
Creating Use Case scenarios and work flow diagrams after requirements gathering.
Served as the liaison between business users and the technical team (i.e. Data Warehousing, BI and Reporting, Metadata, and Master Data) to analyze and document business and users needs, and provide solution.
Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
Establish documentation for Agile methodology for implementation with a very water-fall-centric development team.
Creation of Business Process specifications, application designing using RUP, database schema design and implementation methodology.
Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements using UML.
Created SQL reports, data extraction and data loading scripts for different databases and Schemas.
Performed testing on a data warehouse platform, including data integrity and data validation.
Used Microsoft Visio for Business Process Modelling and Data flow diagrams.
Worked on data modeling and produced data mapping and data definition documentation.
Performed data analysis and ran various SQL queries to critically evaluated test results.
Mineral Rapid Transportation EXIMP International Sep 11 – July 13
Assistant Manager Sales Operations
Managed a team of 5 team leads, and 15 executives to run a smooth operation.
Developed from scratch supply chain of minerals including Gypsum, Coal and Phosphate from mines in different parts of Punjab and Khyber Pakhtawunkhwa till across Wagha border, Lahore.
Developed sales of around Rs. 60-70 million on monthly basis.
Implemented and monitored the organization’s Key Performance Indicators (KPI) including rock size, purity content and delivery times.
Pak Modern Security Systems Oct 04 – Jul 09
Team Lead Corporate Sales
Transformed the company into a sales oriented organization with literally no sales and marketing activity previously existent.
Lead a team of five executives working simultaneously in central region territories.
Responsible of creating leads by developing a feasible network of clients in industrial and commercial organizations.
Prepared and delivered presentations, promotional materials (brouchers including testimonials), started free test service to potential clients in order to help decision making.
EDUCATION
Lahore University of Management Sciences 2011
Masters of Business Administration
University of the Central Punjab 2004
Masters in Computer Science
University of the Central Punjab 2003
Bachelors in Computer Science
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