Post Job Free

Resume

Sign in

Customer Service Human Resources

Location:
Sarnia, ON, N7S 4J6, Canada
Posted:
November 07, 2017

Contact this candidate

Resume:

Laura Gabriela Domínguez Chan

*** ********* ****, ******, **, N7S 4J6

Email: ac26jf@r.postjobfree.com

Cell: 519-***-****

SKILLS AND QUALIFICATIONS

Well-Organized and attention to details

Persuasive,

Fluent in both English and Spanish, orally and written

Smart and quick learner

Responsible, able to prioritize

Ability to manage deadlines and confidential information

Team worker

Work well under pressure and able to multitask

Good communication skills

Willingness to learn more about everything

EDUCATION

Business Management – International Business Management Sep 2016-Present

Lambton College, Sarnia ON

Accountant

Universidad Autónoma de Campeche Sep 2006-July 2011

Employment Related Courses

Health and Safety Fundamentals January 2017

Safe food handling January 2017

Administration and leadership management May 2016

Customer services

Assertive communication

Accounting and Human Resources in Mexico February 2016

SOFTWARE EXPERIENCE

Business Related: Contpaq, COI, TCA-Back Inssist: account and payroll, SHCP Fiscal software, and IMSS fiscal software (SUA)

Office Suites: MS Office Professional (Word, Excel, Outlook, and PowerPoint)

Open HR-7.0: Human resources and payroll resolution

Oracle – Human resources and Accounts payable

Others: Eyeshare, WordPress, Draw-io

EXPERIENCE

Cashier Current

Walmart Canada

Greeting all customers with friendly and warm smile.

Ensures customers receive accurate and professional customer service.

Operating a cash register by scanning items across an electronic scanner to record price, compile printed list, and display cost of the Customer's purchase, tax, and rebates on the monitor screen.

Assisting Customers with the bagging and loading of their merchandise.

Informing all customers about the Wal-Mart Rewards MasterCard and processing applications.

Promoting company sponsor programs, for example product protection and charity initiatives (Donations to the Canada Breakfast Club).

Accepting all forms of Customer payment according to company guidelines.

Achieving the "Item Per Hour" goal by scanning merchandise quickly and accurately.

Making change, cashing checks, and issuing receipts to Customers.

Moving to the outside/front of the register (red line), when possible, to greet the next customers.

Administrative Student Support for IT July 31 – September 08, 2017

The County of Lambton

Researched information related with the project and elaborated presentations reports based on that information gotten from different websites.

Analyzed different websites designs with the purpose to see how they were built and get ideas for the construction of the website design project; providing suggestions about the structure of the webpage, how the final user will find the design, and finally analyzed the pros and cons using different tools for the creation of the site.

Created templates designs (wireframes) for the new website project to be approved by the committee.

Researched for new website templates (WordPress) and information of how to use each template.

Processed numerical information in excel sheets to create charts, numerical reports, filled formats for other processes and report the duties weekly.

Provided administrative assistance to other members of the office.

Research Student April 01 - June 30, 2017

Lambton College (Redrick s Project)

Elaborated reports based on the information received from the client and finally sent that information for approval through an online platform.

Researched all kind of information that could help to develop the processes for the project (e.g. Toyota processes).

Processed numerical information in excel sheets to create charts and numerical reports

Provided support to the other members of the project with reports, administrative activities and researching

Worked creating template designs for the project and for the final reports, as well as provide format to the documents.

Seadrill Jack Up Operations de Mexico

Payroll Coordinator May 2014 – Jul 2016

Analyzed, processed, and delivered the payroll from 3 rigs and the biweekly administrative payroll

Calculated the employees’ terminations and tracked the process of their last payment, including the payment for their other benefits such saving funds.

Documented and coordinated the major medical insurance for all the employees of the company.

Processed the monthly and bimonthly social security tax calculation and payment.

Calculated and presented salaries modification bimonthly and processed formalities in the IMSS institution for the 5 companies.

Coordinated the document records, payments, incidents, medical leaves, disabilities and other activities related with the employees.

Assisted employees solving doubts or complains about their payroll or the payment of their other benefits, with friendly customer service

Assisted the Compensation and Benefit Department, and administrated the principal benefits for employees such food coupons and saving fund; processed the payments of those benefits for each employee according to the Company policies.

Prepared and sent accurate reports with information from Oracle HR to the Human Resources supervisor and Cost Controller, previous authorization of the HR manager.

Prepared and sent accurate reports to the finance department for the closing month, such payroll taxes and others.

Tracked and processed the alimony calculation and online payment.

Accounts Payable Clerk

Received the electronic invoices from all the Seamex companies suppliers and reviewed them with the purpose to know if the invoice had any discrepancy before sending to be processed, and returned them if did not belong to the current month, year or company.

Processed accounts and incoming payments in compliance with the company financial policies and procedures.

Processed the electronic invoices in a Smart Scan program, linking the profile and center of cost for each invoice, and sent them for approval to each department manager.

Uploaded the invoices in Oracle in order to generate the accrual and allocated the expenses by department.

Reconciled the accounts receivable ledger to ensure that all payments were accounted for and properly posted. Generated the final report and deliver it to the Finance Manager for approval.

Provided support in the payment process with wire transfers and file the information for every record during the entire week.

Called the suppliers when there were requests or complaints related with the invoices, payments or cancelations.



Contact this candidate