Customer Service Manager
Resume:
Stephanie Ornelas
Outgoing and can do attitude with an attention to details.Ability to learn
quickly and organize anything. Continued improvement in professional and personal life goals.
**** *****d Rd#64
San Antonio, Texas 78223
ac26hw@r.postjobfree.com
EXPERIENCE
Brenntag Southwest, San Antonio
CUSTOMER SERVICE REPRESENTATIVE AUGUST 2017 -OCTOBER 2017
● Assist customers with phone orders & email orders
● Coordinate with dispatch & buyers for correct order delivery
● Creating Credit Memos, invoicing and BOL creation
● New customer set up/ payments
● Front o ce window and main gate greeting/monitoring The Rio at Mission Trails, San Antonio
ADMISSIONS COORDINATOR JANUARY 2017 - APRIL 2017
● Review patient referrals from Hospitals for placement in facility
● Obtain signed admit contracts/paperwork signing from patient
● Coordinate room placement, clean out and prep for new patients between departments
● Daily Report out for my department
Reyes Automotive Group, San Antonio
DOCUMENT CONTROL ADMINISTRATOR FEBRUARY 2016 - JANUARY 2017
● Secure/formalize/archive all document, procedures, and forms PRODUCTION CONTROL ADMINISTRATOR MARCH 2007- FEBRUARY 2016
● Purchase Requisitions/Purchase Order/ASN billing/ EDI
● Invoice review ( saved over $15,000 in incorrect billing )
● Budget monitoring & justifications/PO tracking
● AP Reimbursements packaging
● Direct customer contact and problem solving
● Purchase Order coding for billing
● O ce supply ordering and o ce equipment maintenance EDUCATION
University of Texas at San Antonio(CAMLS), San
Antonio,TX -Continuing Education
AUGUST 20, 2013 - Lean Services and O ce Kaizen
Palo Alto College, San Antonio, TX- Continuing Education AUGUST 20, 2008 - Lean Manufacturing/ and Standardized Work AUGUST 13,2008 - Occupational Safety & Health Administration (OSHA) SEPTEMBER 17,2008 - HAZWOPER 8hr. Refresher
SKILLS
● Microsoft O ce, Excel,
Word, Powerpoint, and
Outlook
● Google Doc, Google
Sheets
● QAD, GUI - BUS
● Gemini program for
vinyl plotters.
● Commercial laminators,
plotters, grommet
machines.
● All basic o ce
equipment: faxes, copy/
print work centers,
scanners.
AWARDS
Reyes Automotive Group
● Yearly Attendance award
for 9 years straight.
● 5 Year service award
● Placed 2nd in JDRF shirt
contest representing
Reyes Automotive Group
REFERENCES
Ken Determann, PC Manager Reyes
Automotive Group
Toby Gilder, CI/Engineering Asst.
Manager Reyes Automotive Group
Letty Tanner, ADON The Rio at
Mission Trails 210-***-****
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