Scott Young

Cellular: 603-***-**** / E-Mail: ac26dp@r.postjobfree.com

Performance-Driven Network Operations Integration Engineer (Over 30 years of experience in Telecommunications with RBOC)

with extensive professional experience and strong skills in the following areas:

Provisioning, Maintenance, Installation & Troubleshooting of Switching, Toll, Network Timing & Power Systems Equipment Experience includes Cisco, Adtran, Fujitsu, Calix, Ciena, Metaswitch VoIP and Semmetricomm TS3500 & TH5500 Equipment

Problem Solving Training & Support of NOC, Field Technicians & Tier 3

Profile:

Background encompasses extensive professional technology-related experience utilizing a strong work ethic, an attitude to “go the extra mile,” and a commitment to meeting and exceeding organizational objectives.

Strengths: Skilled at implementing technology solutions; detail-oriented; strong organizational skills; positive attitude - brings enthusiasm to daily tasks; excellent communication skills (able to develop positive relationships with individuals of all ages and backgrounds); self-motivated; achievement-oriented; works well independently or in a team environment; skilled at multi-tasking; enjoy learning and accepting new challenges; critical thinker; complex problem solver.

Areas of Expertise:

● IPAC/EP Audits and Corrections ● Network Trouble Resolution in Lab Environment

● Writing G-MOPS & D-MOPS ● Resolution Specialist for Business and Consumer

● X.25 to Ethernet Conversions for NMA based PUC issues

● Network Integration, Integrity and Security ● Utilizing NMA, Oracle, CCP, Timecraft, Putty,

● Installing and Maintaining R&D Lab Equipment ProComm, FtpLite, MetaSolv, T-berd 209/310,

● Network Trouble Resolution Specialist TIRKS & WFA/C, TNM, Netcool

● Training and Support of Tier 1, 2, & 3 ● Writing and Correcting Install Documentation

NOC and Field Techs

● Writing and Correcting Documents for First Office

Application Equipment Installs

● Remote Support for Field Turn ups and

Upgrades

● NTP & PTP Timing Support

Education:

Associates Degree in Telecommunications – Summa Cum Laude (1994), Nashua Technical Institute

Associates Degree in Electrical/Electronic Engineering (1985), Vermont Technical College

Lucent 5ESS ORM Hardware Maintenance

Lucent 5ESS Switch Translations

Bellcore UNIX

Nortel XA-Core

Continuing Education toward MEF CECP Certification

Continuing Education toward CCNA Certification

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Professional Experience:

C4 January 2017 to Present

Little Canada, Minnesota

Contractor

Utilize Network Operations Integration Engineering skills and experience on a contract basis for Central Offices and Mobile Telephone Switching offices.

Verizon/Fairpoint 1997 to 2017

Nashua, New Hampshire

Network Operations Integration Engineer

Responsible for installation, testing, provisioning and turn up of switching, toll and power equipment into Central Offices, Huts, Customer Premises, and remote field terminals.

Equipment included, but was not limited to Lucent 5ESS, Nortel DMS100 and DMS10, OSPS DMS500, Adtran TA1500,TA3000,TA5000, Fujitsu FLM150,600,2400 for Sonet,FW4100,FW4500, Cisco CRS,7600 Series, 6500,6300 Series, 15454 and Z Series, Ciena 4200+4500 for DWDM, Calix 6450,6316, 6214, 6216,Semmetricomm TS3500 and TH5500 equipment, Tekelec Eagle, Lorain, Lite Span, D4, Integrated and nonintegrated SLC96, Spartan, ASAM, Installed and tested Metaswitch VoIP/trunking equipment; SIP trunking for Genesis server.

Installed generators up to 100 kW, galaxy controller conversions and upgrades, rectifier conversions and replacements.

Installed and performed conversions of STPs and associated removals.

Responsible for management, installation and maintenance of all equipment in the R&D lab (Senior Tech), including provisioning and troubleshooting of various equipment and circuits, and worked with customers and vendors.

Responsible for field support for equipment installations in New Hampshire, Vermont and Maine.

Provided support and training for Network Operation Center, Network Field Technicians and Tier 2 support as well as performed Tier 3 field support for Network Operations.

Responsible for field training Installation & Operations personnel on new equipment as required.

Wrote G-MOPs and D-MOPs for FOA installations to include test and turn up documentation of new equipment for field personnel.

Utilized NMA, Oracle, CCP, Timecraft, Putty, ProComm, FtpLite, MetaSolv, T-berd 209/310.

Utilized Telcordia IP72202, IP72013, VZ SAF-000-100.

Performed job and documentation audits and corrections.

Performed network trouble resolution in lab environment.

Installed, tested, provisioned and integrated NTP and PTP timing for New England footprint.

Resolution Specialist for business and consumer-based PUC issues.

Member of catastrophic failure recovery team.

Verizon 1994 to 1997

Manchester, New Hampshire

Central Office Technician 3, NOC

Assigned to Lucent 5ESS technology as Network Tier 2 support; qualified as a 5ESS Controller and Network Surveillance; familiar with all facets of 5ESS hardware and software; worked on all three shifts.

Member of major failure restoration team.

Covered Complex Translation during the night shifts loading software packages into switches and handling network and customer troubles.

Handled switch upgrades, Large Terminal Growth and field support; limited work with DMS100 and DMS10 switches.

Interpreted SDs as well as OSM5 reports and hourly.

Implemented and performed preventive maintenance, back-up and recovery procedures.

Monitored and analyzed switch performance, including traffic, security and capacity.

Worked on both local and TDM switching as well as Nortel soft switch.

Used WFAC/DI & DO, TNM, Switch and Tirks.

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Professional Experience:

NYNEX/Bell Atlantic 1988 to 1994

Milton, Vermont

Head Outside Plant Technician

Installed all types of outside plant, including poles, anchors, aerial and underground cable, all types of huts and pad mounted electronic and splice enclosures.

Plant placing to include right of way, Aerial cable, underground direct bury cable as well as underground manhole placing and removal operations.

Worked with and directed operations of multiple contractors as well as coordinated work operations with other utilities.

Worked with engineering to resolve issues with estimates and prints.

The job involved call outs for emergencies due to weather and accidents that damaged plant.

New England Telephone 1986 to 1987

Laconia, New Hampshire

Local Test Board Technician

Diagnosed, coded and routed customer line troubles as well as toll circuits and all types of switching equipment such as Lucent 5ESS, Nortel DMS, 1A, Cross Bar and Step.

Work involved hardware and software troubleshooting.

Responsibilities required working with multiple departments within the company such as Estimate and Line assigning, Special Services, Cable Repair, Installation, Construction Splice and Business Office to resolve both company and customer issues.

The Local Test Board Technician position was eliminated and replaced with the Maintenance Administrator title.

The functions remained the same as a Local Test Technician but the testing equipment was replaced with a computer based MLT system.

References:

Available upon request

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